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The Charlton Boutique Hotel

Top rated by guests

Bar (on property)

Standard Triple Room | Egyptian cotton sheets, premium bedding, individually decorated

Standard Triple Room | Bathroom | Combined shower/tub, free toiletries, towels, soap

Standard Triple Room | Egyptian cotton sheets, premium bedding, individually decorated

Standard Double Room | Bathroom | Combined shower/tub, free toiletries, towels, soap

8.4Excellent

(94 Ratings)

"Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast). "

Cath

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(94 Ratings)

Hotel in Cheltenham

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Cheltenham with a restaurant and a bar
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a banquet hall are onsite.
Change of towels is available on request.
The Charlton Boutique Hotel offers 13 accommodations with coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 28-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities at The Charlton Boutique Hotel

Internet / Wifi

TV

Garden

Family friendly

Free parking

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.4Excellent

(94 Ratings)

"Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast). "

Cath

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(94 Ratings)

Hotel in Cheltenham

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

About this hotel

Hotel in Cheltenham with a restaurant and a bar
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a banquet hall are onsite.
Change of towels is available on request.
The Charlton Boutique Hotel offers 13 accommodations with coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 28-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Internet / Wifi

TV

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.4 / 10.0

Excellent(94 Ratings)

4.0 / 10.0

Perfectly serviceable hotel - was only here for one night - but quite a distance from the bars and restaurants of Cheltenham. It was quite clean and rooms are ok but the self check in is very impersonal and I didn’t see any staff while I was there - but did not need them

3.0 / 10.0

Nice large room and comfortable bed. However, the hairdryer was broken which was eventually replaced but finding a human member of staff to report this was not easy. The wooden slatted blind was broken. The electricity on all the sockets failed in the middle of the night and therefore the hairdryer couldn’t be used. The very dark decor of the room made it gloomy. Overall, disappointing.

5.0 / 10.0

This is a contactless hotel, so key collection details are sent prior to arrival and you go straight to your room - so hard to rate on service as I didn’t interact with anyone. The room was well equipped, beautifully decorated and had plenty of space. The bed which while low was extremely comfortable and the linens and pillows were of a very good quality. The bathroom was equipped with a bath and shower, and my only issue was here, as it was incredibly slippery as expected trying to get out of the bath after a shower, and no grab handles available.

2.0 / 10.0

The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.

4.0 / 10.0

Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!

4.0 / 10.0

A lovely room, spacious and comfortable, but what a strange operating system at this hotel. They have no reception, but email you your room number and key safe combination. Numerous individuals hanging around in the afternoon/evening who I assume were staff.

10.0 / 10.0

Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast).

5.0 / 10.0

Comfy clean room 😊 will book again!

10.0 / 10.0

Good instructions. Nice room.

6.0 / 10.0

It suited the purpose, bed and shower. Only 2 towels provided,no bath towel! Nice evening meal in the restaurant.

4.0 / 10.0

Very clean and comfortable, friendly staff and excellent food. Only gripe was the shower wasn’t great.

10.0 / 10.0

Strange, but not in a bad way! The quality of the restaurant food is amazing. Bith evening meal and breakfast were delicious

10.0 / 10.0

Very clean. Staff very patient with inquisitive child. Our family room was very cozy and appealing. Excellent value for the money

4.0 / 10.0

Great service let me book in early i could not get the tv to work shower was a dribble and the decour in the bathroom was tired Was ok for me i was on my own

4.0 / 10.0

Accommodation was adequate with a few problems, there was a water drip noise echoing up the bath plug hole disturbing our sleep, the shower flow was extremely poor and the handle support would not support the shower head so it drooped making it impossible to have a normal shower. Noisy doors banging shut late at night and early morning. A place to AVOID in my opinion, I’ve stayed in better Travelodge at less money !

3.0 / 10.0

Very clean, possibly would have been nice to have some apps on the TV. The shower didn't have a lot of pressure, and the bathroom lacked a radiator. The bed was comfortable enough.

4.0 / 10.0

Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.

4.0 / 10.0

The room was excellent. The only let down was that breakfast was advertised as available from 8am (not just to guests but also on a banner outside the hotel) but by 8:30 the dining room was still locked and in darkness, and no staff were around to ask. I don't know if it opened after that as I had to go. If you're wanting breakfast I'd check first.

1.0 / 10.0

Awful, grubby dirty towels and dusty, I did not stay and moved to another hotel, I spoke to the Manager Sammy for a refund and she point blankly refused £394.. I’ve had to go through my bank to get a refund Awful service and rude. Avoid like the plague!

8.0 / 10.0

We stayed here to visit friends who live really close to the hotel. As this is a "contactless hotel" there is no reception to check in or out. You should receive a text/email the day before your stay telling you the access code to gain entry to the hotel, your room number and code to open the key safe on the wall outside your room. This worked well for us but you do need to check that you have received this as I don't know what you would do if you didn't have this info. The staff were around in the morning and they were polite and friendly. The breakfast was excellent. We would stay here again.

10.0 / 10.0

Clean warm nice people

4.0 / 10.0

The hotel used a code policy to enter the hotel and room,so not many staff about to help with any enquiries. The room itself was well set out and comfortable, with lots of cupboards and draws to put clothing.The hotel just lacked atmosphere.

8.0 / 10.0

Never stayed where there is no reception before, but was a very smooth process

1.0 / 10.0

I booked a stay through Hotels.com for last night, as I was arriving after the regular check-in hours. Following the instructions in my booking confirmation, I contacted the hotel to inquire about their late check-in procedure, which was listed as available. That evening, I received a message from the hotel confirming my stay, along with the room number and door access codes. However, upon arriving at the hotel and entering the room I had booked, I was shocked to find other people already sleeping there. I immediately double-checked the confirmation details to ensure there wasn’t an error on my part, but the room I was given was indeed the one I had reserved. I have since messaged the hotel about this issue and have yet to receive any response. I am requesting a full refund for this unacceptable experience.

5.0 / 10.0

Lovely accommodation. Nice sheets and comfortable bed. Shower did not work properly.overall very nice for our overnight stay. Went for dinner and breakfast at oncore restaurant (,within hotel,) Excellent food and service.

5.0 / 10.0

Clean, helpful staff , excellent dining area table cloth and napkins

8.0 / 10.0

Convenient, contactless check in, friendly & helpful bar/restaurant staff

4.0 / 10.0

Pleased with our stay at this hotel. The access codes for entry Into the hotel and rooms were not sent until after we had set off, but at least we could contact someone by phone for this information. Please keep this phone contact for future use by others. Parking can be restricted.

5.0 / 10.0

We had a lovely stay at this hotel. We had an enormous room, a very comfortable bed and a large bathroom. We had no trouble booking in and found the staff amazingly friendly and obliging. We had “ Full English” breakfasts on the first morning which were enormous and beautifully cooked. Most unfortunately, the room was so quiet that we overslept and missed out on the second morning! The setting of the hotel is lovely with ample parking. We visit Charlton Kings once every year and normally stay at the Hilton. In future we will stay at The Charlton Boutique.

2.0 / 10.0

Why do hotels think they can get away with this? Dated and tired. Dirty bathroom. Only 1 set of towels provided despite a booking for 2 people. Extractor not working therefore bathroom dank and smelly. Ancient uncomfortable mattress - the strings has gone, it offered no support and was like trying to sleep on board a boat that was listing from side to side.

6.0 / 10.0

The room was quite large and beds were comfortable. There was a small kettle and tea/coffee and milk. It was very warm so had to have Window open. Very hard to sleep Due to a lot of noise from What was either a pub or restaurant that was attached. Window was over a door and people were standing there to talk and get lifts etc.. I was unaware of this when I booked and thought just hotel. Not enough parking.. not ideal after a very long journey… at first the shower was great but water suddenly went freezing cold and almost stopped.. a few minutes later it came back on and was good again. I also Struggled to find the towels which were in a shelf In the bathroom… I found it very odd being in a hotel With a key safe and no reception..

10.0 / 10.0

Excellent friendly staff. Food was magnificent and very reasonably priced

4.0 / 10.0

The hotel has no manned reception and the staff spoke little English. I was on the 2nd floor accessed by a spiral staircase

10.0 / 10.0

I takes roughly 40 minutes to walk into town, with two pleasant pubs about half way. Staff were very hospitable. Excellent breakfast. Lovely place to stay.

4.0 / 10.0

Very clean and comfortable hassle free entry

6.0 / 10.0

Inconvenient: the need for codes to get in and get key. Not clear on booking that breakfast was not included.

2.0 / 10.0

Great location chosen for our needs. Easy access to hotel and room with contactless. Fantastic restaurant staff and food. However, problems with a wet carpet in room, raised at the time by the only contact method available and this was not resolved. This highlights the negatives of contactless and no reception and visible staff available when there is a problem. This would prevent us from returning

8.0 / 10.0

Lovely room with plenty space. Very clean and comfortable bed/mattress. My only critism was the shower, very low pressure and the shower was not very stable. Apart from this, we loved our stay. Very easy and convenient entry to our room.

10.0 / 10.0

Location was perfect for our visit to relatives. Room clean and beds comfortable, did not use dining facilities, on site parking was one of the reasons chosen for our 4 nigh stay- we will return

5.0 / 10.0

Spotlessly clean, convenient location and very quiet and reasonably priced

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