"Everything, including the breakfast, was wonderful. My only suggestion is to amend the hotel name listing. We walked in circles looking for “San Marco Palace” but the sign outside says “Hotel Royal S..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this vacation rental
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a TV, as well as a bidet and a minibar. Other amenities include down comforters, laundry facilities, towels, and kitchenware and utensils.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
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Top rated by guests
8.2Excellent
(784 Ratings)
"Everything, including the breakfast, was wonderful. My only suggestion is to amend the hotel name listing. We walked in circles looking for “San Marco Palace” but the sign outside says “Hotel Royal S..."
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a TV, as well as a bidet and a minibar. Other amenities include down comforters, laundry facilities, towels, and kitchenware and utensils.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Laundry
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.2 / 10.0
Excellent(784 Ratings)
8.0 / 10.0
Older hotel, very charming. Great location close to everything. Our room was a suite with a bedroom, living room and bath. Bedroom had no plugs for phone, bed was almost on the floor and the pillows were just the worst. Older bathroom but it was clean. No washcloths provided. Overall, it was good and we loved the location.
5.0 / 10.0
The hotel is less than 5 mins walk to San Marks, very convenient location. Water ferry and water taxi are less than 10 minutes walk. A lot of shops and restaurants and the walk at night next to water was very relaxing.
3.0 / 10.0
Great location and spacious room. WiFi didn’t work, lacked hospitality, mattress was old, springy and uncomfortable
10.0 / 10.0
Everything, including the breakfast, was wonderful. My only suggestion is to amend the hotel name listing. We walked in circles looking for “San Marco Palace” but the sign outside says “Hotel Royal San Marco”
6.0 / 10.0
property looks old and needs refurbishment in some areas
1.0 / 10.0
Very bad experience.
10.0 / 10.0
It’s not a king size bed it is actually two bed together. I did NOT like that.
5.0 / 10.0
Very nice! Good service and nice breakfast. Very good location. But the bathtub wasn't really clean.
All staff was really nicely dressed big plus.
10.0 / 10.0
Old property, but very good condition
5.0 / 10.0
The hotel was beautiful. Our room looked out over a canal. The staff were very friendly and helpful. The breakfast included was over the top!
10.0 / 10.0
The apartment I stayed in was very large. It has a rustic feel with older decor / furniture as described. The breakfast was included and had good selection but was very busy in the mornings. The location was great very close to all the tourist attractions and not too far to walk from the boat with suitcases.
8.0 / 10.0
Spacious, clean, great breakfasts.
Front desk staff ver helpful with transportation information and coordination.
6.0 / 10.0
Staff were wonderful accessibility not great
3.0 / 10.0
The hotel staff were very friendly and it c9mes with breakfast. The room was tiny, the bed was small and very low to the frou d and had lots of springs. The show was so tiny you cant even move. O er all it was clean and in a good location near everything. We would stay there again.
10.0 / 10.0
Staff are friendly and very helpful. Room was large, clean and comfortable. It has an elevator. Excellent breakfast included.
5.0 / 10.0
Stayed here for 3 days for wedding anniversary as we got married around the corner 18 years ago. Read the reviews but didn’t take much notice which was a good job as I’m sure they must have stayed somewhere else ! Venice is obviously not a new place so any establishments are going to have character, this hotel has plenty of this. The property is very close to St Marks Square which we arrived at on a vapperoto from the airport being the best way, short walk across the square to he hotel which is quite hidden but easily found. Entrance around the corner from the canal and quite opulent with friendly welcoming staff who speak many languages. Quickly shown up to the room in the lift while staff went by stairs to be first, facilities explained and shown around the apartment. All ares immaculate and clean in keeping with the age of the building, cosy and good lighting if needed. Mini bar if required with fridge and safe in the room. Comfortable beds and great bathroom with plenty of complimentary washing bits. Breakfast is served in the breakfast room which has many entrances and open from 7.00 till 10.00 can be busy but always plenty of space for us. Good choice of continental and bacon and eggs with 2 great coffee and juice machines. All staff were friendly and polite always happy to have a chat about any issues. Wonderful place to stay and also have their own restaurant and bar right next to the canal. Cannot recommend this establishment enough super stay !!!!
10.0 / 10.0
Our suite was amazing. I couldn't believe how big it was. The balcony also was huge. The furnishings were not as impressive as the space, but still nicely done and very comfortable. The bathroom also was wonderful with adequate hot water and good water pressure (although I must add that hot water did not work for one evening, but a quick call to the receptionist took care of the problem). Then there was the breakfast buffett, which was plentiful and yummy. I can't say enough good things about this hotel. The location was fantastic. Right in the middle of everything and a 5 minute walk from St. Mark's Cathedral. Wonderful restaurants are right outside the hotel door, and lots of great shopping as well. What a find. We'll definitely be back.
5.0 / 10.0
Stay was great people were great.
Breakfast was great.
10.0 / 10.0
The rooms and furniture were decades, old; but the bathrooms were completely up-to-date. Desk staff is excellent. Incredibly close to Saint Marks Plaza. Good breakfast
10.0 / 10.0
The rooms were huge, like apartments with beautiful Venetian furniture.
The beds were large enough (Queen plus) and the shower worked well
10.0 / 10.0
Loved Venice! This hotel is incredible. Rooms were huge! We booked a junior suite. Ours had a sitting room, kitchenette, bedroom and large bathroom. The breakfast that was included was wonderful. Staff were great. Venice is very walkable. We were closest to San Marco Square. Tons of shopping and restaurants. Close to everything!
8.0 / 10.0
Venice is my favorite city in the world! The location of this property can't be beaten. You could literally hit a golf ball to Piazza San Marco! The property itself; however, is actually kinda weird. When we checked in, the front desk lady walked us to our room. By leading us up some stairs, down a hallway, then up some more stairs, the down another hallway, then down some stairs, then through a door, out onto the sidewalk/street, down the sidewalk/street, to and through another door, then up some more stairs, and finally to our room. Thankfully, they had a bell hop carry our luggage for us. The room itself was actually the most spacious of all of our rooms in Italy (there were 5 rooms, in 5 different cities, in total). It was a suite with plenty of room to stretch out. A VERY nice amenity, particularly when compared to the closet-sized room we had in Rome. However, there were little touches that weren't exactly 5 star worthy. For example, the bathroom sink would drain. The release lever did nothing. Water containing shaving cream and bits of my former beard sat in the sink until we finally figured out how to reach below the sink, behind the pipe, and manually release the water in the sink. A simple repair they need to make. Stuff like that. But, all in all, I give it a thumbs up based on fantastic location and spacious room.
10.0 / 10.0
Great location very close to San Marco square and several restaurants and shopping nearby. Very accommodating and they even set us up with a water taxi to the airport. Overall a very enjoyable stay that allowed us to get a good taste of Venice and it’s culture.
10.0 / 10.0
The staff was very friendly, The propertyoffers a very good breakfast in the morning . Location is prime it is right behind san marco square
8.0 / 10.0
very good
10.0 / 10.0
The room was spacious. Very clean. It’s a minute from Saint Mark Square. Very convenient.
10.0 / 10.0
Thank you very much for making our stay in Venice unforgettable experience . The staff was great. Special thank's to Lilian from breakfast room. Would like to stay in your hotel in the future.
4.0 / 10.0
Right near St Marks square. Very helpful staff and appreciated the free tour to the Murano glass factory. Yummy breakfast too.
8.0 / 10.0
We have been refunded by Expedia, because the Hotel announces kitchen options, which are not available.
The Hotel didn't respond on my complaint, therefore I demanded a refund and received it. Very sad.
The Hotel is nice in general and has a top location.
6.0 / 10.0
Check in was quick & painless once we found the desk. Although we booked San Marco Palace, check in was at Royal San Marco around the corner, which wouldn't have been so bad if we didn't have to drag bags over bridges and steps. Although we were early, they kindly stored our bags until our room was ready. I confirmed before booking that the hotel had a lift. However, our room was a walk down the hall, outside, through a keyed external door, up a flight of stairs, 1 floor in a lift, down a long hallway, more stairs, another lift, through another door to outside, walk a few doors outside, into another keyed door, up another flight of stairs to a lift, down a hallway to our room door. Inside the room door, another half flight of stairs down to access the apartment. If our 83 year old mother wasn't with us, it would have been less of an issue but beware, the family suites are nowhere near the lobby or breakfast room. Good: location, spacious apartment, 2bedroom, 2bath, large living room, small kitchen and looked to have been lovely in its day. Bad: Furniture is old and worn, mattresses are thin, worn and uncomfortable. Pillows are flat and only 1 per person provided. Kitchen had only bottles of water in fridge&disposable plastic cups. No cutlery, glasses, plates...nothing. We requested extra pillows & finally tracked down the maid on day 2 & asked her directly. An electric outlet in the master bedroom was falling out of the wall and unsafe. No water taxi access-dragged bags thru
8.0 / 10.0
Location is amazing. Wish the main entrance did not require going through stairs with lugggages, it is very challenging!
10.0 / 10.0
We had a lot of space with two rooms in this appartement.
2.0 / 10.0
There was nothing to like about the Sam Marco. Staff was rude and uninviting our room needed a major facelift. Bed and pillows were disgusting.
Would not recommend this hotel.
10.0 / 10.0
Everything is perfect. I love love San Marco Palace!
10.0 / 10.0
Outstanding location!
8.0 / 10.0
Location is perfect! Close to the square and attractions/shops. Hotel was run down, not very comfortable but clean.
6.0 / 10.0
We chose this hotel for the location, large living space, and that it had a kitchenette. The decor of our rooms were lovely and we even had a veranda. The daily room housekeeping was good too. The kitchenette came with a sink, cooking hob, fridge, microwave and lots of cupboards. But (there is a big but!), NO utensils, mugs, plates, pots, or kettle, making the kitchenette pointless. We asked for a kettle, and all we received was a lidless teapot!!! I would suggest that anyone going here should take a few of your own utensils. On arrival the fridge contained 6 bottles of water. There was no information to say that the fridge was actually a minibar and it’s contents had to be paid for. Other hotels provide water, tea and coffee for free.
When we arrived at the hotel we were escorted quite a distance away from the hotel to another building which made us feel quite detached from a hotel experience. Breakfast was situated by the main hotel, so we had to walk a distance to get to this every day.
The room didn’t contain any information about hotel amenities (room service, concierge services, minibar pricing, safety information, local amenities/attractions).
To sum up, the location couldn’t be better, but the hotel needs to provide what it is claiming to have. I wouldn’t rate it as four star either. More like a three star from what it actually provides.
2.0 / 10.0
First. I travel for a living. I have been to 85 countries.
When we arrived late, they did not help us with luggage. I was traveling with a woman who needed help. They said they had four hotels and walked us in the dark up stairs and down stairs, through hallways and alleys expecting us to remember the way. No map to help us find the way. Gave us 3 physical keys attached to a heavy key ring, with three keys and only one of the keys opened any door.
Pillows were super flat, when I called to get extra pillows they made us feel like we were burdening them.
Breakfast was from 7-11. As soon as it hit 11 they kicked us out
The photos on the site are deceiving, it looks amazing in photos. Walls are all scuffed up. The claim to have great views of St Marks Square. Our view was an old man in his whitey tighties.
I could say more but, I’m exhausted from the experience.
Side note this isn’t my first time to Venice, but my last this hotel.
The best part was it was spacious and quiet stay.
10.0 / 10.0
This property is in the heart of Venice, walkable to many sites. The room was a bit shabby. New couch and rug would help while still maintaining the old Venice atmosphere. The breakfast was outstanding and the staff were excellent. Transportation to and from Venice is extremely pricy and this is not the fault of the hotel. The staff always steered us to reasonable choices.
2.0 / 10.0
First. I travel for a living. I have been to 85 countries.
When we arrived late, they did not help us with luggage. I was traveling with a woman who needed help. They said they had four hotels and walked us in the dark up stairs and down stairs, through hallways and alleys expecting us to remember the way. No map to help us find the way. Gave us 3 physical keys attached to a heavy key ring, with three keys and only one of the keys opened any door.
Pillows were super flat, when I called to get extra pillows they made us feel like we were burdening them.
Breakfast was from 7-11. As soon as it hit 11 they kicked us out
The photos on the site are deceiving, it looks amazing in photos. Walls are all scuffed up. The claim to have great views of St Marks Square. Our view was an old man in his whitey tighties.
I could say more but, I’m exhausted from the experience.
Side note this isn’t my first time to Venice, but my last this hotel.
The best part was it was spacious and quiet stay.
FAQs
Is parking included with this vacation rental?
Parking is not specified as an available amenity at San Marco Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is San Marco Palace pet friendly?
Yes! This vacation rental is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at San Marco Palace?
We found 5 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, laundry, and tv.
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