The Imperial Crown Hotel

Nice hotel, not plush but clean, warm, great shower and very convenient location, straight opposite train station and only a short walk to the centre of Halifax.

Excellent customer service. Receptionist very helpful!

I've given 4 stars overall because the hotel was as we expected. The interior was very old and dated and is in much need of an upgrade but we booked the hotel knowing this, and did so for its location (perfect for an event at The Piece Hall), knowing it would be dated. The room was functional but could have been cleaner with dust and a bit of dirt in the less commonly used places. The bedding and bathroom were clean. Again, the bathroom is dated but functional with hot water and clean towels but don't expect a rainfall shower. There's a kettle for tea and coffee making, which was a nicer touch. There was no lift, which was fine by us but may not suit everyone. Parking wasn't the easiest to find as the post code on the website took us to a different car park but we called reception and the staff gave directions to the right one, which was free. All staff I encountered were helpful. They did ask for the £100 deposit at reception, although I was only aware they might ask because of reviews I had read. The staff on reception seemed to expect people to turn up unaware of the deposit. Overall, we booked this place for its location and expected a basic room, which is what we got. If you turn up expecting luxury, you will be disappointed but if you need a basic room for a night or two then this could be the right place.

Staff were really lovely and helpful. A minor issue (lightbulb in main light had gone) was resolved in minutes. Room was clean and warm, bathroom was dated but clean and the shower was really powerful! Didn’t have breakfast at the hotel as my daughter is fussy! The hotel is ideally located for the town centre, piece hall and eureka, and parking is a 1 minute walk away. Have seen lots of negative reviews of this hotel but honestly there was nothing wrong with it. I travel a lot for work and travel for weekends away with my 8 year old frequently and this was a perfectly acceptable room, with attentive staff. For the price it was brilliant!