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Best Western Plus Indianapolis NW Hotel

Top rated by guests

Exterior

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Lobby

Combined shower/tub, free toiletries, hair dryer, towels

Desk, iron/ironing board, cribs/infant beds, rollaway beds

8.0Excellent

(1,007 Ratings)

"Nice and clean. Quiet and felt safe. Great for a quick stopover on our long drive. Would stay here again. "

Margaret E

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(1,007 Ratings)

Hotel in Pike Township, IN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel in Indianapolis with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Plus Indianapolis NW Hotel offers 121 accommodations with complimentary bottled water and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities at Best Western Plus Indianapolis NW Hotel

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Map of Pike Township, IN

city location on map

Nearby attractions

The Children's Museum of Indianapolis

Lucas Oil Stadium

Soldiers & Sailors Monument

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.0Excellent

(1,007 Ratings)

"Nice and clean. Quiet and felt safe. Great for a quick stopover on our long drive. Would stay here again. "

Margaret E

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(1,007 Ratings)

Hotel in Pike Township, IN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Pike Township, IN

city location on map

Nearby attractions

The Children's Museum of Indianapolis

Lucas Oil Stadium

Soldiers & Sailors Monument

Available Rooms

About this hotel

Hotel in Indianapolis with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Plus Indianapolis NW Hotel offers 121 accommodations with complimentary bottled water and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.0 / 10.0

Excellent(1,007 Ratings)

3.0 / 10.0

The hotel was ok. The swimming pool was out of order which was disappointing. The room was generally clean but someone had left a chewed piece of gum stuck to the headboard and the window had something smeared all over the outside of it. It was on the outside, but clearly needed cleaned. Price was good, so I wasn't too upset about it.

1.0 / 10.0

Horrible experience! My room didn't have hot water. We were soaking wet from a soccer game in the rain and I expressed the urgency to fix it. Took over 2 hours to get us somewhat warm water. Horrible communication from staff. Construction happening on roof causing unbearably loud noises. Coffee machine in lobby put of order. Pool out of order. They finally moved us to anew room but the manager Andrew refused to compensate us. He even sent us an email saying our erexperience was unacceptable and we needed to contact hotels.com for a refund, but then denied the refund. The noise was so loud I had a headache. He said quiet hours weren't until 9 so they were allowed to be noisy. Apparently the hotel is under new ownership. Andrew refuses to let me speak with thd owner. I hope the owner realizes hope Andrew is treating guests.This hotel stay ruined my plans and ruined me and my daughters weekend.

5.0 / 10.0

Clean. Comfortable beds. Easy access to what we needed.

3.0 / 10.0

The staff was pleasant. Carpet in our room had prominent stains. Elevators had spilled drinks, wrappers, food. Just had the sense that there was not enough staff to keep things clean.

5.0 / 10.0

Good overnight stay with teens. Beds comfortable, room quiet. Breakfast had good options both hot and cold.

5.0 / 10.0

Great staff!!! Clean and comfortable

3.0 / 10.0

Room was fine, nothing special, was clean. Our neighbor blared tv early 7:00 am and we could hear through the walls. Breakfast was decent and coffee was hot.

1.0 / 10.0

WARNING:THIS PLACE IS “PET FRIENDLY”. That means someone can leave their little dog in their room and said dog will bark at anyone going by their door until 1 AM and there’s nothing they can do about it. Also, the walls are a bit thin so when your neighbor turns on the TV for her children at 7 AM you get the joy of listening to them argue about it. By 8 AM said neighbor was yelling at someone on her phone. One of the worst nights sleep I have ever had at a hotel.

4.0 / 10.0

Great parking

5.0 / 10.0

Overall great stay. Nice pool, fitness center, amazing breakfast, good beds and room was clean. Only negatives we had was the HVAC was loud and the hotel ran out of body wash.

5.0 / 10.0

clean, good bed, good shower

5.0 / 10.0

The room was clean and comfortable. Nice stay for me and my children.

4.0 / 10.0

Room was clean and comfortable. Pool was refreshing. The only negative was the breakfast. We were down there at 8:30 and they had already run out of almost everything.

3.0 / 10.0

Tv was not working. Front desk did not answer when I called to try to resolve. Callled the front desk 5 times.

4.0 / 10.0

Good clean hotel. Great value for money.

5.0 / 10.0

Great service

5.0 / 10.0

One night stay. Quiet and comfortable. I left my iPad and PlayStation cord plugged in in the room, and the hotel manager mailed it back promptly!

3.0 / 10.0

The room and hotel were very clean and tidy. As I arrived early and requested an early check-in, the only available room was a handicapped room. This made showering a bathroom "flooding" affair, and the king bed had only 4 throw pillows instead of 4 king-size pillows. Breakfast was a disappointment with overcooked eggsundercooked sausages, while the cup and utensils are plastic and

4.0 / 10.0

I called the front desk to be connected to my room and there was no way to transfer the call. Someone had to go to the room and ask my husband to call me. Very inconvenient and not efficient at all. We got two wash cloths and two towels. Nothing to wash our face with.

10.0 / 10.0

Nice and clean. Quiet and felt safe. Great for a quick stopover on our long drive. Would stay here again.

6.0 / 10.0

Improve the service

10.0 / 10.0

Clean, quiet, and comfortable. Newly renovated hotel, looked great!

10.0 / 10.0

Great place! Loved it!

5.0 / 10.0

When I say the cleanest ..friendliest ..from checking in to out..This was a vibe.thk u..so much..hospitality goes a long way and reaches hearts..superb stay

3.0 / 10.0

Everything was great except——some terrible fan humming/rattling noise all night long, which prevented any sleep at all. I should have asked for a different room but I kept telling myself I could ignore it and sleep through it. Someone should look into it because its extremely unpleasant

10.0 / 10.0

Great place to stay for the Indy 500

8.0 / 10.0

The property is located right next to a Marriott so it’s very safe. It is under construction so the 4th floor king beds are closed but it is a still a very good place. They have a variety of breakfast options and one of the workers was personally making omelets for people, 10/10 love them for that. Unfortunately, I rated 4 stars bc the AC in the room doesn’t work very well and it was very loud on my floor. Idk if the people next door were just being obnoxious or if this is a reoccurring thing but they were screaming/yelling their conversations for the whole world to hear ALL NIGHT LONG. They continued this the entirety of my stay from check in to check out, debated on reporting to staff but I didn’t want to bother them with that.

10.0 / 10.0

Hotel was clean. Internet access was good. Convenient parking.

6.0 / 10.0

Got the job done. Needed some updating but overall was fine.

4.0 / 10.0

Our experience started okay—the lobby looked nice. But once we got off the elevator, everything went downhill. The carpet was filthy and paint was peeling from the walls. When we got to the room assigned to us, there was a "Do Not Disturb" sign on the door. Just as I was about to use my key, a hotel employee walked up and rudely asked what we were doing outside her room. We explained it was the number given to us by the front desk, and she snapped, “You need to go back downstairs. Somebody messed up.” Back at the lobby, they gave us a different room. That one wasn’t much better—the fridge was dirty inside, the tub had grime, and there was a wad of hair over the drain. We were tired from traveling and decided to just clean it ourselves. The shower drained so slowly we were standing in water the whole time. To make matters worse, our room keys stopped working every day, and we had to keep going to the front desk to get them reactivated. On our last day, another guest mentioned the hotel was “supposed” to be remodeling. Honestly, I hope they do—but I won’t be coming back. Between the rude staff, dirty rooms, and constant key issues, this stay was nothing short of frustrating.

4.0 / 10.0

Key card needed to be reprogrammed every time you left the room. Pool area had damaged parts that cut one kids hand. Breakfast was very basic. Fan in bathroom didn’t work, and paint was flaking off everywhere. AC pumped humid air into the room. Spend a few extra dollars and stay elsewhere.

6.0 / 10.0

Bed was very bad. We had a handicap room, shower leaked all over the bathroom floor. Hallway was very dirty. I will not stay here again. Not worth $277.00 a night.

3.0 / 10.0

Everything is outdated, holes in the wall in the hallway I guess they're trying to remodel for all the equipment is pushed to the side up against the wall in the hallway on the floors. They need more that one person that can work the desk on busy days.

4.0 / 10.0

The photos provided for the property are not accurate to the condition of the building inside. The carpet through the hall was heavily stained.

6.0 / 10.0

Rooms were dirty. Staff at the reception was cold.

8.0 / 10.0

Staff was great. Convenient would stay again

5.0 / 10.0

Wonderful and clean hotel staff was friendly

4.0 / 10.0

It felt really dirty,the carpets in the hallway and rooms are disgusting. The staff did not want to be bothered for any reason. I went down to the desk twice and asked for a light cleaning after 4 and 5 days because we were out of toilet paper, shampoo/conditioner and tissues and our trash cans were overflowing. They did not send anyone so by the 3rd day, at 3:00 I just wend down for the stuff we needed. They sent someone at 5:15 and at that point we had gotten everything we were out of so they just emptied the trash cans. I would not recommend at all.

6.0 / 10.0

The staff was very responsive and check in was easy. I dont know why where were a ton of holes on the bottom of the walls in the hallways, and also mysterious stains on the carpet everywhere including in the room. I could also hear every little thing the person in room next to me was doing. I maybe slept 3 hours.

10.0 / 10.0

Very clean.

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