Ki Space Hotel & Spa, près de Disneyland Paris

Room spotless and perfect

Great

Hotel was brilliant, close the disneyland, shuttle was perfect, not busy like the other shuttles. Room was fantastic, loved it

New hotel,friendly staff..But we don’t like shower head, it was so dirty and morning we were waiting for the bus to transfer in Disneyland (it was cold outside)but bus didn’t come so we had to take Uber. We chose this hotel because of the transfer to Disneyland and ended up not using it even once.

Yes

👍

Rooms very spacious and efficient no negative comments there. Mediocre breakfast and snacks (which is what tried), there is lots of space for improvement. If you are going there for Disney park there are more hotels at a closer distance from the park and likely cheaper. I did not enjoy the vibe and design of the lounge and breakfast area.

Clean, nice pool and perfect for a Disney stay without having to be trapped in Disney town

Very helpful and friendly staff, immaculate hotel. Fantastic pool and facilities, would highly recommend.

A hotel on an industrial park with a shuttle once an hour and an expensive but poor quality restaurant. Rooms were lovely. Pool looked great but the chlorine was so overpowering it was uncomfortable to be in it for too long. Cheap and cheerful. Spent a fortune on Ubers.

We stayed there for 4 nights , staff are very friendly and helpful. The hotel have free shuttle to Disneyland more thank 5 times a day. Easy to find and quick . The breakfast was very good with options for everyone, and fresh bake. Spa was clean and working perfectly. Over all very good and recommended.

This was one of the nicest hotels we have been to, highly recommend, no complains!

Long queue. Room wasn’t ready so we had to wait. Very industrial location. Good parking, comfy bed, nice pool, easy access to Disney but shuttles weren’t running for a large portion of the day when we arrived.

We loved the aesthetic of the hotel and the room. However, the Reception staff member who greeted us was unfriendly and unhelpful - we had already completed online checkin with passport and credit card details and had to do it again at the desk. When I explained I’d already done this she just shrugged. We were handed a traditional metal key for the room despite having logged in to get a QR code and were given no explanation. After about 5 minutes of struggling with both the QR code reader and the key to our 3rd floor room I headed back down to Reception while the cleaners took pity on my husband and let him in. I was accompanied upstairs by a different staff member who then showed me that I had to pull then push the door to get in - very complicated! It wasn’t until we checked out and I mentioned the difficulties to yet another staff member that we were told there was an issue with the QR codes and that we should have been informed. In the room there was only 1 of everything (teabag, coffee pod etc) but once we requested a second, as there were two of us booked in, they were supplied. It wasn’t until late that we discovered the shower gel holder was empty (I hadn’t brought any) and the bathroom extractor fan didn’t work. However what annoyed us most was that despite the Disney Shuttle advertised on the website as operating every 50 minutes, nowhere was it mentioned that there was a 5 hour break in the middle of the day so we were stuck for over 2 hours, waiting. Frustrating!

Close to disney

Having the shuttle to the Disney parks was so convenient for our stay here, very clean!

Correct

Clean room Family friendly Great location

Wonderful stay

Naveed was very helpful.

The staff at this hotel were super helpful. Very accomodating to hold pur luggage after our early arrival. They even let us change in the spa bathroom after an overnight flight. Once we did check in the bed and pillows were super comfortable. The bathroom alsonhad the biggest fluffiest towels I've ever seen. The free shuttle to the parks and train station were a wonderful perk. Ita a little farther then I expexted but thats on me. Bus driver was efficient amd very prompt.

We absolutely loved our stay here. Easy shuttle to and from Disney, delicious breakfast, fabulous pool and the staff were incredibly friendly and accommodating. We will definitely be back!

The floor had dust gathered in the corners of the room otherwise ok

Top

The hotel was absolutely beautiful and very modern. The bed was comfy but the two singles do slide apart very easily which then creates a gap in the middle of the bed. The free transfer bus to Disney was very useful and punctual and driver was very friendly! We have zero complaints about our stay except the hotel held a 1st birthday event while we were there so we had no access to the facilities that night, when we went outside to collect our Uber Eats we found the guests attending the event were extremely rude and gave us very judgemental looks as we were not ‘dressed up’ and would not let us past. Everything else was perfect and the pool was a really nice treat! We would definitely stay again!

Great facility and smart service

Lovely new hotel. The staff were great when they could not initially find our expedia booking. The rooms are fairly large and very comfortable. The gym and pool looked great although we did not have time to use them. The restaurant was also very good. Not cheap but reasonable for the quality. It is a about 15 mins to Disney Parks but they have a shuttle and plenty of Ubers available for under 20E.

Several issues during our stay. The facility was beautiful, the service was unkind, unhelpful, and unprofessional from the time of check in to check out. It was clear that the front desk staff does not want to be there and it shows. Additionally, there is not enough staff to check in / help guests efficiently. They should hire staff from the Disney Park that understand how to deliver Disney level of service. As a hotel operator in the US, I was appalled by the way I was talked to and treated. Very limited offerings for food and a lot of restrictions. Avoid if possible, don’t be lured by the photos, the service and time restrictions/early and late closures of the on-site offerings, risk ruining your stay as it did ours. 10/10 DO NOT RECOMMEND If taking the Disney shuttle bus as we hoped, important to know, they stop running shuttles 12-5, creating additional challenges.

Flight got cancelled and rescheduled for the next day. Both the hotel and hotels.com wouldn't accommodate our misfortune.

Lovely hotel

Breakfast delicious. Restaurant super tasty. Pool and gym facilities great. Loved the room & the shuttle to Disney was so easy and straight forward with lots of times. Would defo come back!

We had such a lovely stay! The staff couldn’t have been more welcoming and helpful, which made everything feel easy and relaxed. The beds were really comfortable and we all slept well after long days at the Disney parks. It’s only a short ride to Disney, which was super convenient for us. We also enjoyed the restaurant and bar – food and drinks were really nice (a little on the pricey side, but that’s to be expected so close to Disney). Simba and Jared were great! Overall, a great stay and we’d happily come back!