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Hotel Goldener Stern – Self check-in

Top rated by guests

Exterior

City Double Room | Down comforters, in-room safe, desk, iron/ironing board

Deluxe Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Superior Double Room | Bathroom | Shower, hair dryer, towels, soap

City Double Room | Down comforters, in-room safe, desk, iron/ironing board

8.0Excellent

(72 Ratings)

"Perfect "

Agop

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(72 Ratings)

Hotel in Lucerne

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi and more

About this hotel

Belle Époque hotel in Lucerne
Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas.
Weekly housekeeping is available.
Hotel Goldener Stern – Self check-in offers 18 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. Smart televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

Amenities at Hotel Goldener Stern – Self check-in

Air conditioner

Internet / Wifi

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.0Excellent

(72 Ratings)

"Perfect "

Agop

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(72 Ratings)

Hotel in Lucerne

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi and more

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

About this hotel

Belle Époque hotel in Lucerne
Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas.
Weekly housekeeping is available.
Hotel Goldener Stern – Self check-in offers 18 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. Smart televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

Amenities

Air conditioner

Internet / Wifi

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.0 / 10.0

Excellent(72 Ratings)

4.0 / 10.0

Yes

4.0 / 10.0

Good location, easy walk to/from the train station. The rooms are adequate size, not large but also not too small. We would stay again based on value and location.

5.0 / 10.0

Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants.

4.0 / 10.0

The quad room was very small, but the beds were comfortable. It had air conditioning which was a lifesaver since the temperature was unseasonably hot (90’s) during our week of travel. The bathroom could have been cleaner as there was some mold in the shower. But overall, the hotel was well located, the beds were comfortable, and having air conditioning was a definite plus!

10.0 / 10.0

Perfect

8.0 / 10.0

Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom.

8.0 / 10.0

Great location, especially for us as a stopover for one night. Close to shopping, dining, and the train station. You have to make sure you can access email to get check-in instructions, which can be challenging for international travelers. There is no reception. The rooms are small but clean.

10.0 / 10.0

The place is easy to access. The person sends all the information for check in. The room is comfortable, normal for a hotel in Europe. It says it's the oldest in Lucerne but it looks updated. I liked the idea that it was old, the elevator is small but it works and traveling is about knowing and feeling the other country. I liked it. A hotel close to everything.

10.0 / 10.0

Good location. The room was cozy. We enjoyed our stay.

10.0 / 10.0

What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.

8.0 / 10.0

We stayed just one night. Everything is done remotely, no staff on site. Not a bad thing, just didn’t realize that and might not be a great fit for all travelers. Also above a pub with late live music. They left ear plugs for us- but was still a loud evening. Again- the music didn’t bother us much, but travelers should be aware. It was clean and we had enough space for our family of 4.

8.0 / 10.0

Great location and nice room.

10.0 / 10.0

Contactless check in was no problem. Took a second to find the Goki app to get in the room but after that, no issues. I had a request for additional pillows to help with my back and they accommodated. The elevator is SUPER TINY but works great. The water pressure is powerful in the shower 👍.

10.0 / 10.0

Contactless check in was no problem. Took a second to find the Goki app to get in the room but after that, no issues. I had a request for additional pillows to help with my back and they accommodated. The elevator is SUPER TINY but works great. The water pressure is powerful in the shower 👍.

6.0 / 10.0

Area in general was loud at night. We had to open windows at night to keep the room cooler (as there’s no AC), and that made the noise worse. There’s also a bar downstairs and we smelled weed when we entered the building.

10.0 / 10.0

GREAT option for Lucerne. Just enough distance from the riverfront crowd. Great vibe at the bar downstairs (closes at 12:30). Clean. Parking is right there.

8.0 / 10.0

the location was great.

5.0 / 10.0

Great hotel only 10 mins from the train station in Luzern. If you like connection then maybe its not the best hotel for you, but the contactless check in was simple and the service via Whats App was great. The xmas night market was just outside the hotel, which made it very magical. Highly recommend staying here.

10.0 / 10.0

Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all.

4.0 / 10.0

Good hotel with straight forward self check-in process. Fairly central in Lucerne. Knocking some points off the cleaniness as there was a kettle used by the previous hotel guest that was not clean (i.e. had cloves and tissue still in the kettle). Once this was reported to the hotel management, they quickly replaced the kettle by the time we came back from our day outing.

1.0 / 10.0

Very difficult time consuming online check in. Asked for far too much personal information without which we couldn’t gain access. Room incredibly hot despite given fans. No tea spoons, creamer for coffee. Shower soap not working. More expensive than our 4 star 2 room and living room wonderful hotel in Zermatt

10.0 / 10.0

Easy self check in using Goki app. Many bistros within walking distance for food and drink. Simple bus transportation from Luzern Barnhof

10.0 / 10.0

Too hot , need AC

6.0 / 10.0

Sent an email to management about the accommodations, but never received a reply. Users should understand that no contact check in means no staff on site. Bar downstairs is very noisy. Should have more than one fan available for all the guests at the property.

1.0 / 10.0

There is no AC. Therefore, Never stay during summer. It's rerrible to stay in this season.

2.0 / 10.0

No AC. Overpriced and horrible place to satay

10.0 / 10.0

Great location and fantastic accommodation

6.0 / 10.0

The hotel is in a very nice area, convenient for walking around the old town/river area. I was not a big fan of the contactless check-in, would much rather interact with a person for that instead of a computer.

4.0 / 10.0

No AC very hot

5.0 / 10.0

Great location. Very easy to self checkin

2.0 / 10.0

Not a place for folks with mobility issues—tiny lift, tiny rooms, no air conditioning, two pillows, the list is endless. If you needed a room cheap and convenient to all, this would work, but for most it won’t.

3.0 / 10.0

Location is v gd, near old town. Ez to chk in and chk out by ourselves using a kiosk. However, room was small and it can get stuffy. Our 2nd night, there were many insects. We closed our windows but they came in through the bathroom window that was opened.

10.0 / 10.0

Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.

10.0 / 10.0

An extremely beautiful hotel in the middle of the city of Lucerne. It was recently renovated and now shines in new splendor. The entire guest journey is automated and works perfectly. I can recommend the hotel for tourists as well as business travelers. I will certainly be back!

10.0 / 10.0

Last night we had the pleasure of staying at the Hotel Goldener Stern. The room was freshly and modernly furnished, and the digital access made everything more convenient. Located in the heart of Lucerne's old town, the hotel was an ideal base for our explorations. Overall, our stay provided a cozy and pleasant experience in this charming hotel!

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