Urban Hotel

7.0Good
(737 Ratings)
"Clean and calm"
Verified guestDon't miss out! Price and availability may change
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Urban Hotel is offering accommodations in Grantham. The property is around 23 miles from Trent Bridge Cricket Ground, 24 miles from National Ice Centre and 24 miles from Nottingham Castle.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Accessible Parking
Family friendly
Toilet with grab rails
Key card access
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.0Good
(737 Ratings)
"Clean and calm"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Close to the A1. Big room, comfortable bed great shower
Pretty soulless
10.0 / 10.0
Clean and calm
Neat
8.0 / 10.0
For the little time I spent, (I was in Harby for a retreat), the staff were friendly and helpful; the environment and the hotel ambient was cool, it's not too expensive.
The Heating was fluctuating and didn't make me enjoy my nights. I think a thicker duvet would have been better provided.
10.0 / 10.0
Nice shower nice comfy bed heating really good
The outside of the building wasn’t tidy
8.0 / 10.0
Lots of parking
No facilities to use
7.0 / 10.0
The room was very nice. Plenty of space. The towels were changed daily.
It is not a hotel as no facilities at all. Its a MOTEL
Booking.com advertised on their site that the HOTEL had a swimming pool.
This was very disappointing and I wish to speak to someone from Booking.com to discuss this major error
3.0 / 10.0
Nothing, not even average
No bar, no restaurant, no hot water because the fire alarm goes off every five minutes, not warm….
7.0 / 10.0
Beds and pillows very comfortable, could not hear traffic from the A1
Staff were very pleasant and helpful .
The restaurant is still closed ,chad to go out to eat.
6.0 / 10.0
This hotel is very convenient for me with my work. A good hotel for the price you pay.
Last night, the room was not up to the usual standard. It was had a damp smell to the room. The windows did not shut properly and I could hear the noise from the A1 most of the night. It was late when I returned to the hotel in the evening and did not want to start changing rooms at 11pm. Next time I stay I will ask for a certain area of the hotel.
8.0 / 10.0
Clean, spacious and warm.
Definitely good value for money. I enjoyed staying there.
7.0 / 10.0
Clean, very comfortable bed, nice shower excellent for an overnight break in our journey, after being stuck on the A1,the night reception could not have been nicer.
9.0 / 10.0
Ideal location 2 minutes off the A1 yet quiet, friendly staff on reception, very comfortable room, loads of free car parking and competitively priced. A hotel that's being upgraded and refurbished
it worked well for me, no complaints
7.0 / 10.0
Didnt stay gor breakfast
No pool or gym or restaurant facilities open
10.0 / 10.0
the whole experience, friendly staff, very helpful, good facilities, and location.
All was fine.
7.0 / 10.0
It was 2 minutes away from my place of work
No food or bar for the evening.
10.0 / 10.0
Everyone was great.. from checking in to checking out.. the staff were very friendly, the room was very clean, there was a heater in the room that you could control, so the room was lovely n warm as it was so cold and wet outside, we would definitely stay at the urban hotel again
N/A
10.0 / 10.0
The comfort quality and vey quiet room. I’ve always use premier inn before but the Urban was so much better will definitely stay here again
Could have done with a bin in the room as nowhere to put any rubbish
10.0 / 10.0
Location to Arena Uk and lasts check in
I could smell covered smoke in the room but it cleared when I opened the window
3.0 / 10.0
There was no food available. We arrived to find no heating in the room. Outside temperature was 4C. It would have been just as warm if we’d slept in the car. An inadequate convection radiator failed to raise the temperature much by the morning. We had to sleep in our clothes and were still cold. At least there was hot water!
Heating!
6.0 / 10.0
Perfect location for my business.
Heating difficult to operate
7.0 / 10.0
Clean, comfy bed,
Facilities were all closed whilst we stayed but I think it is because they are being refurbished.
8.0 / 10.0
Large comfortable room
Room was quite cold on arrival and took a little while to warm up.
7.0 / 10.0
The staff were very friendly and considerate. I sent a message to the team prior to arrival requesting a non pet room as this hotel is pet friendly and I have allergies. Within 5 minutes I’d had a reply to confirm I had been allocated a non pet room. Considering this hotel is next to an industrial estate, I found my room very quiet, even with both windows open. Was made aware prior to arrival, the facilities were unavailable but this didnt factor in my decision to book. Was able to order a Deliveroo to the hotel if I wanted. Shower was big and modern and everything was clean.
The bed I had was in a very poor state. One side of my bed dipped so much it was like I was sleeping on a slope! Very uncomfortable night and didnt get much sleep unfortunately. Did reoprt this to receptionist at checkout. She made a note and explained some beds were old and were being replaced. She assured me would make sure my feedback was passed to the facilities team.
7.0 / 10.0
Staff, decorating, room size.
I thought we knew about the lack of facilities. We were disappointed and will return once these are up and running
8.0 / 10.0
Good size room and good seating
Only recently opened again so not fair to criticise as yet
8.0 / 10.0
The bed was very comfortable and the staff were very accommodating. Able to check in when we needed to after a wedding, all quick and easy. Very handy to get to from the A1
10.0 / 10.0
Large room, very clean and had all the amenities.
Bathroom was lovely and the massive shower had amazing water temperature and pressure - however the extractor fan was so weak that the bathroom stayed very wet and you couldn’t leave the door open to air it out as the heat set off the fire alarm which was just outside the bathroom door EVERY time a shower was had.
Just need to sort the extractor fan situation.
7.0 / 10.0
Very comfortable room nice bedding etc.
perfect location for our purpose.
Plenty of parking.
No facilities
7.0 / 10.0
Good price for a basic room
Furniture and decor is tired. The pool, bar, restaurant were all shut.
10.0 / 10.0
Easily accessible.
Nothing
10.0 / 10.0
All
Good showers and comfortable bed
No food onsite
8.0 / 10.0
Despite the bad reviews before we arrived I was pleasantly surprised how lovely the hotel was. Check in was very quick & thorough.
Staff are very polite & friendly. Bedrooms were very nice & lovely comfy beds.
Had a bit of an issue with the bar as wanted a drink before we went on our night out but they had no one who could work the bar. They had staffing issues which were eventually resolved.
No food on site but we were advised about this before we arrived.
Overall though a lovely place to stay.
7.0 / 10.0
Handy to break our journey as near A1.
Nothing really. There were no bar or restaurant facilities available, which we knew, and we were not bothered. It was just a stop-over.
3.0 / 10.0
Location easy to access.
Hardly any parking, no kitchen or pleasure facilities, stains on furniture, requires major refurbishing, room had awful smell of cigarette smoke that was so over powering it caused my partners breathing to become harder, glad we was only stopping for a few hours.
At least the bed was comfy and the linen appeared clean
Would never stay again.
1.0 / 10.0
It was cheap
Really ima cold bathroom not clean lifted toiled seat urine was on it no bar no good was like a ghost town you would think the place was not even open
10.0 / 10.0
The property was clean and fresh, the staff were excellent very helpful and friendly,the room was spacious with seating and table for relaxing having a coffee, shower was big enough for a whole family.
It needs a lot of updating the fact leisure facilities and restaurant aren’t available is a let down.
7.0 / 10.0
The shower spacious room Good location
Even though we booked not having restaurant facilities Communication from staff was poor
10.0 / 10.0
Staff were so nice, Martin from the front desk, in particular, as he lent us his plug to charge our phones and in the morning Martin came to the rescue again when our tyre was flat and Martin came with a tyre pump and pumped it up for us. Excellent service and bed was so comfortable…… directed to a lovely restaurant Millar and Carter. Would definitely recommend a stay here to anyone
7.0 / 10.0
Cheap, comfortable beds and a good shower
It could have done with a few improvements it’s an old hotel but you can’t really complain for the price
1.0 / 10.0
The front of house Staff were as helpful as they could be
Where do we start....
Booked 4 rooms, out of the 4 rooms 2 were totally unprepared and left used by previous guests, given the hotel was overbooked, no other rooms were available and ended up with us having to remake the beds and clean the bathrooms ourselves at midnight. However this then allowed us to see the heavily stained duvets and pillows that clean sheets would've hidden.
The other 2 rooms were grubby at best, the new key system seems to fail at every opportunity with both staff coding keys incorrectly and them not working in general, leaving multiple trips to reception everytime you left the room.
The second night we had booked in for wasn't any better, we all left the rooms at 7.30am and returned at 7pm, the cleaning staff STILL hadn't managed to clean and redress any rooms that we occupied and seemed to appear just as we wanted to get changed to do the rooms then.
There's no breakfast or food facilities at all on site, the staff advise to use the food at premier inn half a mile away.
All we wanted was a clean place to sleep while we were attending a local show. This wasn't even possible.
On the face of it at reception the place looks inviting, big area and Chesterfield sofas, behind the scenes and in the bedrooms this place is a health hazard
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Urban Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Urban Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Urban Hotel?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
