2 Bedroom House By Maison Stays - Free Parking





3.5
(47 Ratings)
"The property was lovely!! The reviews online made me a little skeptical but seeing it for myself completely changed my mind! Me and my partner loved the house, the host was amazing at communicating an..."
Verified guestDon't miss out! Price and availability may change
5 guests · 2 bedrooms · 1 bath
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
2 Bedroom House By Maison Stays - Free Parking is located in Nottingham, just 3.1 miles from Nottingham Castle and 4.2 miles from National Ice Centre. The property is around 4.
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Garden
Family friendly
Contactless check-in/out
Cleaning products
$$$$
3.5
(47 Ratings)
"The property was lovely!! The reviews online made me a little skeptical but seeing it for myself completely changed my mind! Me and my partner loved the house, the host was amazing at communicating an..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The property was in a disgusting state. When I arrived I couldn't access the keysafe or contact the host. At the back of the property all of the windows and back door were fully wide open. On entering the property I found that the beds were not made, there were dead insects in the bath and sink and the toilet was disgusting. There was loads of post stacked up in the front hall. I was definitely in the right property as the tiles in the bathroom matched the ones shown on the property listing.
I have phoned booking.com many times to try and get a refund but I keep getting fobbed off. They say they have contacted the host and a refund has been refused and there is nothing they can do. I wasted £215 booking this property.
I have added some photos which are not very clear because they are stills from a video I took. I have also added the pathetic response that I received from booking.com. The customer service was really bad.
1.0 / 10.0
The host refused to respond to us when we got there. No instructions in how to enter the house. Will not answer their phone. Terrible experience.
I was stranded
The host is not responsible. Did not even have the decency to answer the phone.
1.0 / 10.0
I was not able to get into the property as the owner gave me the wrong PIN number
The whole experience as once we was in the property there was stacks of letters and bugs in the bed bathroom and kitchen
1.0 / 10.0
We arrived at 4:30. Had asked since 11am if could get keys early as most people flew in from south africa in the morning. Called when arrived no answer had to call multiple times until someone answered. We were told couldn't access property and that someone had been trying to contact me (not true). Then was told would try find alternative place. Took over an hour. We were given another place to stay. This impacted other arrangements we had made.
We arrived at the alternative place, while it was nice, there was no wifi and on the Monday someone banging on door saying we supposed to have checked out. Our booking was up to the Tuesday.
The property we were ment to stay at did not communicate with the alternative place or myself on anything and left it to the last minute.
It made what was supposed to be a family break start on a very stressful and uncomfortable situation.
The lack of communication and the blatant lie about trying to contact me
1.0 / 10.0
Everything!
Our friends arrived on the day of check-in, but when they got to the house they couldn't even open the door with the key provided. We tried to contact the owner - he ignored my partner's calls and only picked up when I called. He then admitted that the property should not have been rented out at all because it was not suitable due to a broken boiler.
He promised a refund, but no money has been returned to this day. Most importantly, we were not informed in advance that the property was uninhabitable. If we hadn't contacted the owner ourselves, we would have never known about the problem!
This was extremely unprofessional and stressful.
I strongly advise others to avoid this property.
1.0 / 10.0
Going to work
Staff DO NOT reply to calls or messages.
Got to the property after work to find the boiler in peices and obviusly no hot water
Tried multiple times from around 4 to contact them but didn't get a call back until arround 8.30 at ight to be moved to a different property.
They mentioned the parking would cost money and said they would sort it withe the car park
Yet again many more ignored messages and calls as the car park had no idea who they were and nobody had paid the parking so I had to pay
The new property was better but was still filthy
Banister hanging off
Filthy light switch
Rat nest 3ft from the back door
Arround 47 messages
And 27 phone calls in 3 days and they were all ignored
WOULD NOT RECOMEND
Unless youv pissed me off in the past
And in that case ignore all above it's a lovly place with great customer service :)
1.0 / 10.0
Initially the owner was helpful after we reported a water leak on arrival but he then went on to completely blank me and leave the leak for us to deal with.
No code sent through which needed chasing. Very unkempt front and back garden full of rubbish and over flowing bins. The property smelt of damp and cigarettes. The facilities were very basic with no plugs in sinks or bath. Due to a water leak we had no hot water for our whole stay despite being told it would be fixed the next day. The Wi-Fi was non existent and we were unable to watch TV due to this. I would not recommend
3.0 / 10.0
Nothing
Owner unresponsive, had to call to get the key code, did not respond to email or text messages. Wifi non existant, three towels provided for 4 guest! Owner never responed to these issues. Rubish overflowing in the front, garden overgrown. Food left on oven tray that had gone mouldy. Agree with all the poor reviews. Set your expectations low.
1.0 / 10.0
NOTHING
No information before 8pm on entry/check in. When I phoned to enquire, was spoken to very rudely, then hung up on.
Once entering the property found 3 sets of bedding and towels, when I had booked for 4.
No toilet roll, no washing up liquid, no plug for kitchen sink or washing up bowl. No plug for bath. No bin bags for rubbish. The wheeley bins at the front were over flowing. Building work going on next door. Nail guns going off at 0800. Garden was not maintained, grass was 3 foot high. Pots were unsuitable to cook in.
6.0 / 10.0
Very clean
Only 1 thin blanket on beds. Very few things were provided, there was no bin bag in kitchen, no tea bags and milk, no washing up liquid etc.
3.0 / 10.0
The power and temperature of the shower.
Ill list its easier.
On arrival. We didn't have the code.
Found out the door was unlocked anyway.
Table in living area was dirty.
Eyebrow thing on window seal.
Crappy cushions on the sofa. Not like the picture shows.
No instructions on heating or WiFi.
No tea, no coffee, no toilet roll, no sugar, no nothing.
Mouldy food in the microwave.
Spiders gallor in garden where the cobble is.
Beds didn't look they had been made.
Towels on the floor next to a dirty bin in bathroom
Sink was dirty
Empty bottle of water on the floor in the double room.
Bottle with looks like fagg buts in
Opened spilled bottle of mountain dew left on the floor in the double room
In the twin room, beds were pushed together, again weren't made.
No clean towels on beds like the pictures show.
Bins were full and a smell coming from them so had to keep front room window closed.
Me and my friends felt we had to eat out every morning and evening because we didn't trust that everything was clean.
I did contact the owner and the code was given, however, after problem and problem he arranged for a cleaner to attend while we were out for a few hours and they ended up taking the key home so when we got back we had to wait outside in the cold for 20 minutes with two females needing the toilet.
I do have more pictures, but could only uploaded 4.
5.0 / 10.0
Well furnished and well decorated good heating
The internet was very poor we kept having to move it around
3.0 / 10.0
The property was not well maintained wnd could have done with a thorough clean. Some simple furnishing and comforts would have made it much better. For example, no bedroom furniture or anywhere to unpack luggage. You couldnt fill the kitchen sink or bath, no dish drainer, no cleaning products, not enough towels for a family of 4 provided, little cooking facilities, missing tv remotes, no bulbs in many of the lamps (to name a few) On arrival it smelt horrible, the garden was unusable, cupboards were full of rubbish, front bins full. The drive can be difficult to access due to an unnecessary gate post (with no gate) overall quite disappointing & would not recommend. I think the owners need to take this on board or make it known that the bare necessities for a fully functioning stay isn’t available with them.
7.0 / 10.0
Spacious and good value for money.
Staff helped instantly when code didn’t work to get key.
Narrow access to the drive.
4.0 / 10.0
Warm (once we found heating). Fairly central for where we needed to be. Off street parking was good
No instructions left at the property (eg instructions for heating). We arrived and there was no toilet paper. The wifi is terrible, speed test at below 2 mbps. There was multiple lamps with no light bulbs
10.0 / 10.0
The property was lovely!! The reviews online made me a little skeptical but seeing it for myself completely changed my mind! Me and my partner loved the house, the host was amazing at communicating and we had no faults at all!
Nothing, it was lovely!
9.0 / 10.0
The host was very responsive, I did not know how to open the key drop box and he came within 5 mins to show me.
The frying pan was missing and he immediately bought a new one and brought it to the property. You could not fault him a pleasant chap.
The Internet was choppy. If they could sort this problem out then it would have been a perfect stay.
9.0 / 10.0
Neat lovely house at good location
A bit more of essential cooking utensils like no pot cover, no sieve and couldn't access Internet or TV
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at 2 Bedroom House By Maison Stays - Free Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is 2 Bedroom House By Maison Stays - Free Parking pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 2 Bedroom House By Maison Stays - Free Parking?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and garden.
