Hotel Phenix

6.4Average
(1,315 Ratings)
"Staff was very pleasant."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located 3.1 mi from Brussels’ Grand-Place, Hôtel Phénix provides soundproof rooms with free WiFi and a modern décor. Brussels-South Train Station is a 10-minute drive from this design hotel.
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
6.4Average
(1,315 Ratings)
"Staff was very pleasant."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
Easy accessible from highway and to Bruxelles .. well maintained.. clean
Location is not that decent very noisy and not easy to park your car
4.0 / 10.0
On booking at appears that they have parking on site. Said parking is 15euros per day, what a scam.
1.0 / 10.0
There was nothing to like about this property. The things that make your travel unique, is how they behave you as a guest, otherwise you can find 1000 of these kinds of normal hotels across the Brussels. But maybe I was unlucky to choose this between those 1000
I booked this hotel 3 months in advance and full paid, They cancelled my booking on my arrival and I waste half day in brussel to find new hotel. Their behaviour was totally disgusting and unprofessional and treated me like a person who is bothering them, they cancelled with no explanation and just I could say it was terrible experience I had there (it seemed that they gave my room to another person with higher price). Also, booking.com didn’t support me that much and I was disappointed
1.0 / 10.0
Nothing
The place is dirty and the staff are exceptionally RUDE.. don’t stay here, find somewhere else.
8.0 / 10.0
Clean rooms. Just a simple but good hotel for an affordable price.
1.0 / 10.0
The room is very small, the bathroom is also very small, there were leftovers of food on the floor, and the temperature was very high
3.0 / 10.0
Small room, didn’t clean the room every day, extreme small bedroom.
6.0 / 10.0
Pleasant staff. Very large rooms.
Room was a little shabby with broken furniture, switches and light fittings not working. Peeling plaster in places too. Also no lift to the top floor.
6.0 / 10.0
Bed was comfortable. The road noise made it a bit difficult to sleep but it was ok.
Breakfast is very basic don't expect much
8.0 / 10.0
The staff members are professional and helpful Thank you
The early check in and check out of the other guests and need to work on insulating the doors it hit.
6.0 / 10.0
The cleaning and the location
The noise at night
1.0 / 10.0
nothing
it was in a bad area, the cleaning staff moved and touched all of my belongings when they did their cleaning. the shower was broken in more ways than one and was given no warning of this. had one rude person in the lobby who appeared to be a friend of the staff.
4.0 / 10.0
The foul smell in the room
Very noisy
4.0 / 10.0
nothing
every thing
10.0 / 10.0
Staff was very pleasant.
5.0 / 10.0
clean
noise, late breakfast and Wi-Fi unavailablity
7.0 / 10.0
cleanliness
small rooms without fridge and no airconditioning
3.0 / 10.0
I could not sleep on the bed and the room was very hot
The bed was not good, it was two beds, not a double bed, there was no refrigerator in the room and there was no air conditioning, the room was very hot, and it would be good if two cups were put in the room
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Phenix. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Phenix pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Phenix?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wheelchair accessible.
