Ann's Home Near Alton Towers

Property was clean, well stocked and had everything we needed

The property is hard to find. The postcode does not take you to the correct place, our just eat that we ordered was never delivered and we were hungry due to not being able to find the address. The keys were not in the correct place they were supposed to be, despite us paying an additional £20 non refundable deposit to get the key code which we only found out 1 hour before arriving. We were left on the doorstep with our children after a long day of travelling until we could gain access by contacting booking.com and using an additional emergency key. The key was then found to have been moved by cleaning staff which was less than ideal as we were worried anyone could enter the property at any point if they had the missing key.

Great house for 6 of us. Quiet little place Great parking with the fenced in area. Nice big garden Warm and cosy Well equipped

The only complaint was that the agent sent us the wrong postcode so we were frustrated and tired when we arrived. Apart from this it was great.

Very close to Alton towers, was clean and had a local shop, pub and take away

Brilliant place overall!

Floor boards creek badly upstairs but didn’t take away from the experience.