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Mercure St Helens

Top rated by guests

Reception hall

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

8.0Excellent

(477 Ratings)

"Great time and serene atmosphere. Lots of dining options nearby and cinemas too. "

OLUWATOSIN VICTOR

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(477 Ratings)

Hotel in St Helens

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Internet / Wifi, Hot tub or spa and more

About this hotel

Hotel in St Helens with a health club and a sauna
An indoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Amenities at Mercure St Helens

Pool

Internet / Wifi

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of St Helens

city location on map

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.0Excellent

(477 Ratings)

"Great time and serene atmosphere. Lots of dining options nearby and cinemas too. "

OLUWATOSIN VICTOR

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(477 Ratings)

Hotel in St Helens

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Internet / Wifi, Hot tub or spa and more

Map of St Helens

city location on map

Nearby attractions

Available Rooms

About this hotel

Hotel in St Helens with a health club and a sauna
An indoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Amenities

Pool

Internet / Wifi

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.0 / 10.0

Excellent(477 Ratings)

5.0 / 10.0

Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.

5.0 / 10.0

All good, having some Asian breakfast veg options would have been fantastic.

4.0 / 10.0

Staff and breakfast great, but in Room 215 no hot water from the shower, we mentioned it to staff on reception when leaving.

5.0 / 10.0

It was great thanks.

5.0 / 10.0

Great place to stay. Gym is a huge bonus

5.0 / 10.0

Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍

5.0 / 10.0

Clean room, comfy bed friendly staff.

4.0 / 10.0

Nice reasonably priced hotel not too far from town... Probably best hotel in town to be fair and a lot cheaper than staying in Liverpool

4.0 / 10.0

Arrived just as a coach full of Spanish travellers arrived so we headed to the bar to wait to check in. After checking in and reaching our room were dismayed to see bathroom had a leak and the floor was covered in water. We were told hotel was fully booked (a wedding party was taking place) but the lovely receptionist managed to swap rooms for us but unfortunately this was on a lower floor above the party. The new room was very clean and warm- too warm with the temperature measuring 26.7degrees so we needed the air conditioning on- very noisy and hot! A lot of noise from the wedding music too! Just unfortunate!

10.0 / 10.0

Great time and serene atmosphere. Lots of dining options nearby and cinemas too.

8.0 / 10.0

Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium

10.0 / 10.0

A quiet oasis in the middle of a traffic infested area. Amy on Reception went above normal help to make our stay a happy one.

4.0 / 10.0

Terrible service at check in, we waited for around 25 mins for somebody to check us in.

8.0 / 10.0

Staff were great, plenty of food choices on menu. Rooms are clean and roomy.

8.0 / 10.0

N/A

10.0 / 10.0

One of the nicest hotels we have stayed in. The staff were all friendly, welcoming and efficient. The facilities were excellent, and parking was very easy. All round, the hotel was nice and clean. Food was very good, especially the breakfast, tasty, hot and plenty. It was an easy walk into the town. All round, a great experience for us, highly recommended.

4.0 / 10.0

Clearly had been a great hotel but somewhat needs a refurb. Room was well appointed, fridge was a nice surprise. However, one towel was full of holes, and the beds were VERY uncomfortable due to the mattresses being well past their best. We requested, and we're promised that the mattresses would be changed while we were out for the day, however on our late return if it had been changed then only worth another past-it mattress.

1.0 / 10.0

Wedding at the hotel and noise level is extremely bad. We have asked to change rooms but they said it was fully booked. Music is very loud and its impossible to sleep. Its a shame we were not told beforehand... We will ask for a refund but knowing these kind of hotels, i doubt we will get anything.

10.0 / 10.0

The staff were very helpful

3.0 / 10.0

The manager was very rude he went under my table and took a bootle of un opened vodka wich had not been opened and was in a bag had no right it was a present he put it at reception he had no right to look under my table my first room wat was allocated had no aircom working so the hotel moved us it was the manager wat spoilt out night I was not even drinking and we was at a family wedding

4.0 / 10.0

Comfy bed, friendly staff. Spacious room and perfect facilities

5.0 / 10.0

Friendly staff. Good restaurant. Good value,

10.0 / 10.0

All OK. Staff friendly and helpful

8.0 / 10.0

Good location but room was too warm and air con didn’t work properly

5.0 / 10.0

A clean comfortable hotel. Staff are friendly and helpful.

10.0 / 10.0

The place was unbelievably beyond our expectations staff room and breakfast was very good.Whenever we visit St Helens we will definitely book with you and we will also recommend our friends to book with you.👍🙏

8.0 / 10.0

Great for a quick business trip. Nearby shops and supermarkets. Great gym.

5.0 / 10.0

We were not initially happy with our room as a lot of the light was blocked by the building. We spoke to Raj the manager at reception and he was extremely helpful and we couldn’t fault the customer service. He immediately offered us another room and in fact went above and beyond and offered a suite which was on the 3rd highest floor so view/light was not blocked. Overall, had a nice spacious room, decent breakfast and enjoyable stay.

8.0 / 10.0

Clean and comfortable

8.0 / 10.0

Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.

5.0 / 10.0

Excellent leisure facilities and the location was great for the purpose of our stay

3.0 / 10.0

Comfortable rooms, nice decor, clean hotel only downfall is the items in the room. Body wash was empty so we had to call for one and not enough tea for x2 nights Reception brought this straight away £50 deposit still hasn't been refunded which is poor Generally a nice stay

10.0 / 10.0

Our team stayed here on business whilst working in the area. The hotel was fully booked for our first week and had the awful option of nowhere to stay other than the grim Premier Inn. We found the Mercure luxurious compared to the other hotel for not much more money. Only negative is that my TV went off 4 times throughout the night apparently people use the tv’s as alarm clocks but I think they actually do it for badness. This happened to several of our team so not restricted to my room. Please make sure you switch the tv off at the wall when going to bed. The hotel reception are aware of this problem and said it’s common.

6.0 / 10.0

I didn’t like having to leave a £50 deposit when I checked in and paid on arrival for my room. Room was clean and comfortable; nice & quiet at the end of the corridor. I didn’t use the restaurant or hotel amenities. Decaf coffee but no decaf tea on tea tray in room. No plug for bath tub so you can’t have a bath here? Bathroom decor a bit tired. If, like me, you feel the cold bring warm PJs and bed socks as the duvet is more like a sheet and I found the room to be a little chilly. Hotel is ok and I’d stay here again due to location being convenient for the train station and town centre.

4.0 / 10.0

Food at restaurant not very good

10.0 / 10.0

Very nice hotel, and great staff.

10.0 / 10.0

Lovely hotel, great atmosphere and very friendly staff, even though functions were on the rooms were very quiet, We had a lovely time here would definitely return

5.0 / 10.0

The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!

10.0 / 10.0

I cannot express enough how helpful the staff were, i missed my gig due to horrendous rail services, but the staff went above and beyond to assist me. I'm out of pocket by a huge amount of money due to the late trains

3.0 / 10.0

Rubbish pillow (only one) on a hard bed. Breakfast good, unfriendly checkin.

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