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The Eccleston Hotel; BW Signature Collection

Top rated by guests

Restaurant/places to eat

Property building

Property building, On site

Lounge or bar

Property building

8.6Excellent

(609 Ratings)

"Staff are amazing, so friendly and helpful.. lovely food prepared freshly, rooms gorgeous.."

Verified guest

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(609 Ratings)

Hotel in St Helens

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Eccleston Hotel; BW Signature Collection offers accommodations in Saint Helens. Guests can enjoy the on-site bar.

Amenities at The Eccleston Hotel; BW Signature Collection

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Garden

Family friendly

Free parking

Map of St Helens

city location on map

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.6Excellent

(609 Ratings)

"Staff are amazing, so friendly and helpful.. lovely food prepared freshly, rooms gorgeous.."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(609 Ratings)

Hotel in St Helens

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of St Helens

city location on map

Nearby attractions

Available Rooms

About this hotel

The Eccleston Hotel; BW Signature Collection offers accommodations in Saint Helens. Guests can enjoy the on-site bar.

Amenities

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.6 / 10.0

Excellent(609 Ratings)

100% verified reviews

6.0 / 10.0

A bit disappointing

Evening meal was very good

The constant noise, even at breakfast there was music blaring out. We were told that last orders were 10pm because of stock levels. When I said we were residents they said you'll have to charge any drinks to your room after 10pm. The pub was practically empty by 9.30pm but we had met our family there to have a Christmas celebration so it was just very flat by this point despite the music being so loud from when we checked in at 4pm. It was just a very strange stay & atmosphere Breakfast was poor & coffee shocking Bathroom was tiny & not particularly clean, radiator was absolutely filthy & so was the sink underneath.

8.0 / 10.0

The facilities met our expectation, the staff were great, and we would stay there again.

The bed was very comfortable with good quality linen. Staff helpful and friendly.

The continental breakfast was disappointing, but we enjoyed the cooked breakfast and the meals.

9.0 / 10.0

We will return

Loved the room and the staff were awesome

Nothing

10.0 / 10.0

Can't fault this place

Staff are amazing, so friendly and helpful.. lovely food prepared freshly, rooms gorgeous..

Wanted to stay longer

10.0 / 10.0

Amazing pub and a great room

The room was the suite which we were upgraded too and the room is very good and huge! The pub food was excellent and so was the service

The shower was a little low on power and some tiles in the bathroom broken

7.0 / 10.0

All Good

Staff were pleasant and everything was adequate and what you would expect at this price level.

The bathrooms are a bit tired. No water glass in room. No major complaints

7.0 / 10.0

Did the job, staff were excellent. Price is a bit much

Bar and restaurant are nice

Rooms were ok but I wouldn’t say luxurious

10.0 / 10.0

Excellent food and great value for money.

The suite for the price paid was amazing. The staff very friendly and the food in the evening was great value, served piping hot and very tasty. As was the breakfast and the choices. Also great to have a wide range of time for breakfast 7.30 to 11am just in case a heavy night before was had. The Doom Bar Beer was exceptional.

Not applicable.

10.0 / 10.0

Great place, staffed by great people created a great stay!

Fantastic room and fantastic staff. As for the food, you are literally staying above a phenomenal restaurant and the chef and waiting team are amazing! You can get room service too so even if the restaurant is full you'll still get perfect food brought to your room. And the rooms are so good you probably wont even want to leave to go to the restaurant anyway!

Leaving!

9.0 / 10.0

Thanks team Eccleston - will definitely return

Outstanding boutique hotel with beautiful bar/restaurant. Food & service exceptional.

10.0 / 10.0

Excellent nights stay

Very friendly staff. Room was clean and spacious

Nothing

9.0 / 10.0

Great

Really like the rooms and the staff are so friendly and kind. The food it delicious too.

N/A

9.0 / 10.0

Great thank you

Breakfast is nice, the rooms are lovely. Great atmosphere. Thank you

N/A

9.0 / 10.0

Great thank you

Really enjoyed my stay

N/A

8.0 / 10.0

Lovely stay at Eccleston arms

Nice modern room, conformable bed with tea and coffee facilities. Iron and board in room. Spacious bathroom with good shower and LED mirror. Staff polite and welcoming, even when arriving back early hours of the morning.

Nothing, all was good

7.0 / 10.0

Very friendly helpful staff, the public areas nicer than the bedroom

Very friendly staff .. lovely breakfast

Noisy road, stuffy room, headboard has greasy head marks .. towel rail rusty, nowhere to put wash bags in bathroom..

8.0 / 10.0

Very nice place, good food and friendly staff.

Room was a good size. Bathroom was clean and spacious. Bed very comfortable.

10.0 / 10.0

Stayed over for rugby league game, everything i needed

Easy access and good facilities

Nothing really

10.0 / 10.0

Excellent service

Excellent service, fabulous food. Will certainly recommend to friends and family, and will visit again

Nothing

10.0 / 10.0

This was the 2nd time I’ve stayed here…and I’ll certainly be looking to stay again in the future.

Very clean and the staff are always really friendly and helpful. Room is always spacious and everything works.

9.0 / 10.0

Lovely hotel & fantastic food! We will definitely stay again.

The room and restaurant were really nice. The creamy mushroom tagliatelle, & the parmesan & rosemary fries were 10/10, alone with the breakfast. We will definitely be booking again!

The shower cubicle could have been a little cleaner. The room was really nice. However, there was a noisy fan outside our room but this didn’t really affect the overall stay.

6.0 / 10.0

It was ok , reasonable price but issues with the toom

Several issues with the room. Parts not cleaned for a while, radiators , kettle dirty etc. Several repairs needed. Bathroom door wouldn't close extraction fan broke and no blind on window, only curtain so could be seen from car park.

10.0 / 10.0

Excellent, will use again.

Great welcoming staff, fantastic, clean and spacious room.

Minor comment - use better sausages for breakfast and charge a little more.

4.0 / 10.0

Disappointed

Pillows like rock. All 4 Room need a clean Bathroom need a clean

1.0 / 10.0

Ok

The room was ok but hadn’t been dusted has big spider web in bathroom and in bedroom, needs slip proof mats too

The noise was unbearable I could hear every word folk where saying the whole day and night till I called

9.0 / 10.0

Small amount of rooms gives the hotel almost a unique and special location

Available parking. All the staff were very helpful and nothing was a problem. Laid back atmosphere

Nothing

8.0 / 10.0

A great pub on a busy road.

The quality of the food and drink was very good. Food was prepared on site. I had one minor problem which was acknowledged. Room was very clean and the bed large and comfortable.

Despite the very good triple glazing, I could still hear traffic noise as it is on a busy main road. There may be quieter rooms available. WiFi connection instructions need updating

9.0 / 10.0

Honest Feedback

Everything was fantastic, the welcome, room No 10 is great. OMG, the food and value for money. Overall, it was a great place to stay, and we'll be back.

N/A

10.0 / 10.0

Excellent 5☆

Excellent value for money. Exceptional room, comfy bed, fabulous large bathroom with walk-in shower. Wonderfully friendly staff, so helpful and made my stay so enjoyable. Big shout out to the landlady Annie and her amazing staff Claire and Dean and not forgetting chef who dished up amazing foodxx

Just missing a net curtain on the window for privacy.

10.0 / 10.0

Staff and ambience made our stay really good

Location was ideal for our requirements. Room clean tidy and comfortable. Food was excellent, reasonably priced and staff were pleasant, attentive. We were in room 8.

Can’t think of anything

10.0 / 10.0

Great place would stay again

Great place to stay really nice people made us feel welcome I’d booked a room with a double bed by mistake I needed 2 singles the really nice lady in reception changed it with no fuss at all she was lovely all staff were nice place was super clean lovely room very modern great value great breakfast would definitely recommend and stay again

8.0 / 10.0

Great Place

Room big, free parking, lovely staff, great Sunday roast.

Stairs to room, the bathroom could be cleaner, not info re wifi log in details or any other details like when is breakfast.

10.0 / 10.0

Very friendly staff

Nice friendly staffs, good food, worth every penny.

9.0 / 10.0

Home from home

The room decor was impeccable. The staff were very accommodating and went above and beyond to make me feel relaxed

The rooms had an odour which was slightly unpleasant but nothing that a deep clean wouldn't remove.

5.0 / 10.0

Overall adequate but in need of upgrading

Room was fine. Breakfast was passable. Good value and clean

Property is a bit dated and in need of upgrading

9.0 / 10.0

Friendly

Very friendly and helpful staff.

Noisy air-conditioning or some kind of motors outside window

10.0 / 10.0

Met my expectations…probably exceeded them with the breakfast being included in the deal!

Very well run and organised pub

8.0 / 10.0

Lovely staff, good service and banter…

Nice rooms and staff..

Evening meal was just ok …would have preferred a Steakhouse menu…Breakfast was good not my kind of Coffee, but passable.

10.0 / 10.0

definitely stay again

food was amazing staff were so helpful and friendly had a lovely date night

7.0 / 10.0

Comfortable and clean, but noisy.

Very clean, well appointed room. Good ensuite and shower. Breakfast was well cooked and lots of it - very nice.

The room was very noisy even with the windows closed

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7.2 / 10.0

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