Novotel Cardiff Centre

Top rated by guests

Superior Room, 1 Queen Bed | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

In-room safe, desk, laptop workspace, blackout drapes

8.2Excellent

(1,001 Ratings)

"Amazing pool, great food, walking distance from the central railway station and the city center, 2 deli markets across the street. Super friendly and helpful staff."

dubravka

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(1,001 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a full-service spa, near Cardiff Bay
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Novotel Cardiff Centre

Restaurant

Pool

Non-smoking

Gym

Bathroom

Coffee/tea maker

Bar

Spa

WiFi/Internet

Garden

Kettle

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Desk

Hairdryer

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.8 mi

Available Rooms

$$$$

Top rated by guests

8.2Excellent

(1,001 Ratings)

"Amazing pool, great food, walking distance from the central railway station and the city center, 2 deli markets across the street. Super friendly and helpful staff."

dubravka

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(1,001 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.8 mi

Available Rooms

About this hotel

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Pool

Non-smoking

Gym

Bathroom

Coffee/tea maker

Bar

Spa

WiFi/Internet

Garden

Kettle

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Desk

Hairdryer

Ratings and reviews

8.2 / 10.0

Excellent(1,001 Ratings)

2.0 / 10.0

Rooms and corridors in need of decoration. Skirting Boards not well maintained making the room and hallway appear rundown

2.0 / 10.0

Wouldn’t have given this hotel 4 stars. Sauna, steam room and hot tub were not hot. Weren’t told prior to changing that we needed a padlock for the lockers. Room was dated and the heating in the room not very warm. After breakfast our key card didn’t work so needed to get reception to fix this and there wasn’t any apology for the inconvenience. Breakfast was underwhelming.

5.0 / 10.0

Excellent breakfast

2.0 / 10.0

My friend didnt have any bed sheets on his bed. We had planned to watch Netflix and use the Chromecast which wasnt working. Apparently the chromecast hadnt been working all day which we werent told when we checked in, until I went to the front desk to inform them to which the woman at the front said "oh I was hoping no one would notice." And suggested I go swimming instead. I didnt bring a swimming vostume so their solution was a trip to Primark. I was honestly gutted at the lack of solutions and they didnt seem apologetic at all. Ive stayed at 5 different Novotels and this is honestly my most di

5.0 / 10.0

Enjoyed our stay!!

5.0 / 10.0

Spacious rooms, centrally located

4.0 / 10.0

Staff at reception were very polite and helpful. Rooms were a decent size with everything you needed and very clean. The negative is the pool which wasn't warm and the sauna and steam rooms were very small however, for the price you pay I would definitely return. Another negative is you cannot pay with cash.

5.0 / 10.0

Staff were wonderful and friendly, room was clean, quiet and comfortable and the pool/gym was great.

5.0 / 10.0

Standard stay, comfortable and cclean

5.0 / 10.0

Nice clean and comfortable hotel, w great gym/pool/sauna

4.0 / 10.0

Clean spacious rooms, pool facilities great and bar lovely for a drink

4.0 / 10.0

The staff, especially the ones who clean the room and serve the breakfast should be applauded for the dedication they have on the job. I am amazed. Very kind, very polite.

4.0 / 10.0

Firstly the hotel has a nice look reception staff friendly and restrurant/bar looks good too. I did eat dinner there and it was lovely I stayed in room 220. Very clean good products in bathroom . Nice to have a fridge. Bed comfy. Negatives bath an odd shape tight fit to lay down a big person would struggle. But worst was the heating . I had to put extra clothes on it was so cold . I told reception next morning and they put an electric heater in the room which helped. For a lovely hotel and the cost its not good enought and the heater will not be enough when the weather gets colder. For that reason I wont return unless this issue is fixed.

3.0 / 10.0

Very average hotel a little away from the city center

5.0 / 10.0

Anthony on the bar was really pleasant and very nice. Very enthusiastic. Great addition to the bar. He should be given a virtual pat on the back.

4.0 / 10.0

Huge room and comfy beds. All staff we spoke to were lovely and helpful. Was a bit noisy in the morning with people leaving their rooms etc...

5.0 / 10.0

Great location and helpful staff

4.0 / 10.0

Clean comfortable room (but shower leaked). Friendly staff especially restaurant. Spa was great. Good bar selection (could have been open a bit later tho)

8.0 / 10.0

Friendly staff clean rooms clean Hotel

4.0 / 10.0

Shower was cold. Room was cold

4.0 / 10.0

Clean room, friendly staff.

2.0 / 10.0

I checked in after a long day at work, fine no issue, went to my room having not been told that the hotel was running some sort of halloween offer as there were kids EVERYWHERE! so I came down stairs at approx 5.50pm to use the pool and steam room only for one of the receptionists run like mad to stop me from entering the pool telling me "its full when arent letting anyone else into the pool" ok fine i'll just use the steam room instead, "no were nit letting anyone in full stop" EXCUSE ME having paid a substantial sum for a one night stay I dont expect to be told I cant use facilities I'VE PAID FOR because you choose to turn the pool into Butlins. I am down in the area for work again in a couple of weeks and guess what... I wont be spending another penny in that hotel. Outrageous, extremly unhappy, nobody checked on leaving if everything was ok etc etc. Just took my money and basically gave me the impression I just have to suck it up.....

8.0 / 10.0

5.0 / 10.0

Good value for money w the health spa and gym.

4.0 / 10.0

Fine

3.0 / 10.0

Room was clean but really needed a general tidy up and refurb

10.0 / 10.0

Amazing pool, great food, walking distance from the central railway station and the city center, 2 deli markets across the street. Super friendly and helpful staff.

5.0 / 10.0

Great hotel w nice pool, gym and sauna!

1.0 / 10.0

Bed was left unmade bathroom unclean.

4.0 / 10.0

Clean room, nice staff, good facilities

4.0 / 10.0

Lovely hotel, great features, just not the best location

5.0 / 10.0

Birthday weekend trip, had a lovely birthday treat in the room waiting The room was nice and big Separate bath and shower is nice and mini fridge The shower leaked a bit so soaks bathroom floor which was only annoyance of the room We used the gym and pool A family allowed their young children in/out the steam room which I felt was not appropriate as letting all the steam out but no staff around to report. Reception staff were lovely and welcoming We had G&T at the bar and the bar staff were friendly and enthusiastic Overall a really nice stay

6.0 / 10.0

Staff were lovely, pool and sauna were clean and enjoyable, shower did not drain and upon arrival that the room we booked was not available so were given a different room

8.0 / 10.0

It would be useful for all reception staff to be familiar with the buses etc for people without a car. Also the map of Cardiff is really incomprehensible added to which reception needs to be able to read the map fro guests. The catering staff were very efficient and helpful

2.0 / 10.0

booked to stay as have positive experience of Novotels before and location was good to walk into Cardiff town for a University reunion lunch. Room had stain on curtains and in bathroom ( which looked like dried blood?) very noisy with people returning (drunk?) at 2am and 3am slamming doors in corridor - this can happen in any hotel but it flagged the lack of soundproofing of the doors i left at 7am Sunday and there was no one on reception to discuss this with finally was told on arrival that parking would be £16 and easier to pay on exit..ended up being £24 for a 18hr stay overall a frustrating and not a relaxing end to a nice day!

8.0 / 10.0

Excellent location within walking distance of bot the historical center and Cardiff Bay. Very spacious and well equipped room. The swimming pool is quite small and with all the kids there, it was impossible to properly swim. It would also be good if the rooms could be cleaned earlier: On the second day, when I arrived back around 4pm, the room hadn't yet been cleaned.

5.0 / 10.0

Used this hotel several times for business trips in and around Cardiff. Very reasonable for location and facilities. Leisure facilities are good and easy on site parking.

8.0 / 10.0

Lovely stay. Clean, convenient for city centre. Fab swimming pool with lovely jacuzzi, sauna and steam room. David on reception was fabulous!

4.0 / 10.0

Some areas looking a little worn

3.0 / 10.0

Hotel could do with a paint , new carpets. Room felt a bit spartan. Location not great. Lots of external noise from unsavoury characters and police sirens.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Novotel Cardiff Centre. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Cardiff Centre. Enjoy the water!

Is Novotel Cardiff Centre pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Cardiff Centre?

We found 19 amenities for this rental. This includes restaurant, pool, non-smoking, gym, and tv.

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6.7 / 10.0

Average

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Novotel Cardiff Centre

Hotel in Cardiff

Reasons to book

About this hotel

Amenities at Novotel Cardiff Centre

Map of Cardiff

Nearby attractions

Available Rooms

Hotel in Cardiff

Reasons to book

Map of Cardiff

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Novotel Cardiff Centre pet friendly?

What amenities are available at Novotel Cardiff Centre?

Explore similar stays in Cardiff

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