Cardiff City Center Hotel by Belvilla





6.6Average
(1,330 Ratings)
"Our stay was changed with a days notice and we were booked in to the Holland House by Sunday instead, a very nice hotel. The room was on the 4th, very roomy and had all necessary amenities."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
In Cardiff’s historic city center, this designer budget hotel is opposite the Motorpoint Arena.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
6.6Average
(1,330 Ratings)
"Our stay was changed with a days notice and we were booked in to the Holland House by Sunday instead, a very nice hotel. The room was on the 4th, very roomy and had all necessary amenities."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The French people that was staying at the hotel very friendly.
I’m so annoyed is understatement, started by getting moved to another hotel from Belvill to a Sunday one. I complained I had no heating in my room. Some of the sockets wasn’t working. The floor is soaking wet and they did nothing about it. I complain twice and nothing.
1.0 / 10.0
The property itself was nice; however, our overall experience was very disappointing. We arrived at 3pm, which was the stated check-in time, as we had an evening meal booked for 4:30 and needed time to use the facilities and get ready.
Unfortunately, we were told our room was not ready and staff could not give us any indication of when it would be. This was quite stressful as we had plans, and despite asking several times, we kept receiving the same response. In the end, we didn’t get into our room until 4:30pm — an hour and a half after check-in was supposed to be.
To make matters worse, we were then told a late check-out wasn’t possible, and by 10:55am the next morning a cleaner was already knocking on our door to hurry us out.
Overall, while the property itself was pleasant, the service and organisation were extremely poor and left us with a very negative impression.
9.0 / 10.0
Our stay was changed with a days notice and we were booked in to the Holland House by Sunday instead, a very nice hotel. The room was on the 4th, very roomy and had all necessary amenities.
N/A
7.0 / 10.0
Friendly staff close to amenities
The quilt was very dirty lots of stains on it .
3.0 / 10.0
Reminded me of east European hotels 20 years ago
Never been I a hotter room.
5.0 / 10.0
The staff were exceptional
Extremely hot. I have read in other reviews that there were fans in other rooms, sadly not mine. Also, I’ve seen other guests had complimentary bottles of water. I had to pay £1 a bottle.
Shower was a jet of water, rather like a hosepipe, with no way of adjusting.
Carpet had not been hoovered- loom bands and paper from previous guests.
The extractor fan in the bathroom didn’t turn off so even with the bathroom door closed, you could still hear it constantly.
Curtains didn’t fit the windows so I was woken at dawn.
Windows filthy.
Pulled back the covers to get into bed to be greeted by clothes moths. Lifted up pillow to find another.
Bathroom sink cracked and bath discoloured.
Kettle had to be plugged in from bedside table because the lead wouldn’t stretch anywhere else.
4.0 / 10.0
Location into central Cardiff.
Room claustrophobic no outlook through window as all have film on them.
7.0 / 10.0
Great location, value for money, friendly staff.
Great that the hotel had parking. Was the selling point.
The hotel needed a/c.
The shower was Great but there was no shower door.
The whole hotel needs a new lic of paint to freshen it up
5.0 / 10.0
Location, free water bottles at reception
Worn down, hair curlers from earlier tennant found on floor in bathroom. Coffee machine broken two breakfasts in a row.
6.0 / 10.0
Great location but shabby hotel which now needs urgent upgrading
Air con not working, no hand towels in the bathroom, small room and could have been cleaner. Have stayed before but won't be staying again.
8.0 / 10.0
Location
Lack of ventillation
1.0 / 10.0
staff
I am never one to complain about things but I had stayed in this hovel of a “hotel” if you can even call it that. The rooms were like saunas with no ventilation or windows to be opened I felt nauseous after spending hours in the room and what I’d imagine menopause to feel like. The pillows were as if they had put rocks into a pillow case, there were someone’s left dirty false eye lashes left in the room, the towels were stained. Avoid this “hotel” at all costs and I am contemplating starting a petition to get this prison like project bull dozed, side not- friendly staff
5.0 / 10.0
The room was clean bed 🛌 was comfy French lady on reception was very nice cinema very close by
Room looks very dated filler in the bathroom door and in the bath not very professional I would expect better from a 3 star hotel £12 for parking poor paint work in bathroom
9.0 / 10.0
The location was good it was clean and comfortable .Nice staff breakfast was good
8.0 / 10.0
Good value for money at £53 per night, staff were friendly
No aircon, double bed was two single beds pushed together and you could feel the gap when sleeping
7.0 / 10.0
Location
Cold breakfast
Paid parking
9.0 / 10.0
Staff were lovely,nice & warm
1 lift out if order, parking too small
8.0 / 10.0
easy to get to. good location.
n/a
8.0 / 10.0
Location
King size bed was two singles pushed together and uncomfortable
1.0 / 10.0
close to city centre
rooms are freezing cold only a small storage heater to keep warm and razor thin blankets!
6.0 / 10.0
Comfy beds. Pleasant staff on reception.
Breakfast was awful...only scrambled egg, beans and hashbrowns at the buffet. We asked if there was anything else coming out, and he offered a bagel but never brought it! We went to breakfast at 9.30 and it closed at 10.30 so they should have fully stocked the buffet until then, surely?
7.0 / 10.0
Great location. Spacious room, value for money
Window was covered. Carpet and bathroom tiles are a bit old
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Cardiff City Center Hotel by Belvilla. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Cardiff City Center Hotel by Belvilla pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Cardiff City Center Hotel by Belvilla?
We found 20 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
