Rodeway Inn Wine Country

I’d like to start if by saying that the rooms don’t have a do not disturb placard you can put outside your room. Last Saturday I was in my room and housekeeping came. She opens the door and saw me and I told her I don’t need service. 2 hours later, someone else comes, opens the door, sees me and says “oh sorry”. A few more hours go by and two guys from management come knocking at my door and say that I need to pay $20 because I was in my room from 11-3. They said that’s not our rule, thats the rule from the website you used to book your room. I’ve never heard of that before. They also said if I book through a third party I need to check in with the front desk everyday or else they won’t know that someone is in that room. I had booked a week and checkout was Monday at 11. Sunday my card stopped working and I went in to the front desk and they said that they could see my itinerary number, but their system said that my checkout was Saturday even though I had a receipt saying I paid for Sunday and my app says checkout Monday. They insisted that I need to book through them and pay again to continue staying there. Last night, some guy was knocking at my door at 7PM. I ignored it, because it was dark outside… He uses a key card to open my door. I ask, can I help you? He said yeah, you need to go to the front desk and pay. I go up there, the guy at the front desk asks what room I’m in, I tell him, and he says I’m good. Rodeway Inn/Budget Inn has caused me a lot of stress.

Safe area, good option for short stay near the Santa Rosa area.

Nice, clean and simple place. Very good value.

Just fine

The area around has old beds and other garbage that needs to be taken out. It's ok for a night stay and in fairness quiet. Lobby or reception in chaos mini grocery and front desk

Nice

All good

The place smells, old, no soaps. Would not come back.

The place is to old it need to update

Don't stay here. Dirty, rug soaked under a/c unit. Long term tenants stay there.

It was cheap and not super clean

The bath room was smelly The front office guy was excellent

It was definitely worse than the Motel 6. I stayed in last year same area.

Upon check in, there was great confusion over which rooms had been cleaned. The office was a disorganized mess. Our room was on the bottom floor in a highly trafficked area and the sliding glass window did not lock, thus giving me a sense of lack of safety, especially since there were some very shady looking people hanging around in the parking area, which was also filthy. My guess is that there is definitely some illegal business going on at this motel. The room was old, smelled very bad, and the bathroom was filthy, rendering it unusable. The bathroom sink handle was broken as well. We did not even bring anything into the room and decided to go to the casino and hang out until the early hours of the next morning. Upon returning, we just opted to check out and leave for home without even sleeping there. I would very much like a refund for our (non)stay and would highly suggest that Hotels.com eliminate this property from its inventory. It is that bad! I use Hotels.com often and have never written such a poor review nor stayed in such a horrible establishment. Unbelievable!

This property is consolidating with the Budget Inn next door. Both hotels had check-in in the Rodeway lobby. Staff (owners?) seemed confused and new, but were SUPER nice and apologetic about the situation. The grounds were a disgrace, but the room was very clean. The pool looked lovely and there were kids having a ball in it. I would absolutely stay here again. Great deal for the price.

It was what I was looking for, Peaceful.

Bath room door knob was broken

Shower not hot,people up all hours of the night making noise, I believe construction people use it on weekly

The pictures online are totally misleading. The rooms are terrible bathrooms filthy, beds uncomfortable and raggedy.

I have now stayed at a motel that was a true #2 rating. We pulled up to the office and was greeted with a note on the office door saying to go to the hotel next door. There was a makeshift office. I was checked in fast and told where my room was. The room I had was on the other side of where I was told and I had troubles finding it will all our luggage in hand. I opened the door and the room reeked of smoke. When I booked the room, I booked a non-smoking room. We had to air out the room for an hour or so to get the smell out. In the bathroom, the cover to the fan was missing. A piece of the molding on the floor was tore off. One of the tables next to the bed was ripped off the wall. The rooms were cleanish, but in dire need of renovation. A true 2 on the rating chart. The price was right but I would not stay at this location again.

The room was not clean, AC barely worked and was loud, too noisy, and found something under the bed which I can't describe.

Guy at front desk disinterested Floor in room dirty Little value for money

This property lists amenities online that it does NOT actually offer or have available. Our bedding had cigarette burn holes in it, furniture was torn up, and cockroaches on the walls

At night outside my room (239) there was a dog barking, people shouting, and kids making noise. No breakfast. My coffee maker was unusable because it leaked. Ice maker was nice. Proximity to Highway 101was good.

Its a older motel,located right off of hwy 101.Easy to find,Room was ok,rate was ok.

The room smelled bad (too much cleaner). They’re trying to cover up the dog smell. The parking was terrible. They allowed this bus to take up all the parking especially since we got back late from the casino. Their TV remote didn’t work. The bathroom had some residue; not too clean. I had to go out in the cold & walk to their office for a replacement. This place needs a major overhaul. We wasted over $100. We deserve a refund!

Let me start with the check in process. When I arrived there was an attendant at the desk fully engaged in a conversation with another gentleman. I assumed he was a customer but soon realized he wasn’t. When I interrupted them (I apologized) I was told “oh it’s ok he’s not a customer”.. he then moved over so I. An check in but stood uncomfortably close to where I was standing so I just scooted away a bit. (This made me a bit uncomfortable) I got my room key. The non smoking room reeked of cigarettes, furniture was old and worn, toilet wasn’t properly secured it moved when you sat on it, random hairs on sink, in bed, and linens. Towels were extremely limited and not even appropriate bath towel size,biggest towel was basically a hand towel and it was super thin and dingy looking. After seeing the dinginess of the towels I actually didn’t feel comfortable putting my head on the pillows directly so I put extra shirts I brought in them and slept on top of the fitted sheet opting out of using the linens provided. We were actually going to stay somewhere else however it was late and nothing was available around the property so we literally ran to target and purchased towels and a light blanket for the night then checked out first thing in the morning. At checkout the man at the desk was not even interested in making eye contact with me but was more interested what was playing on his iPod, he say not one word to me just took my key so I left. We will NEVER stay there again!

Most horrible hotel stay experience EVER! Room was very dirty, sink was broken, toilet wouldn't flush, TV was ripped off the wall, they do not serve breakfast like they advertise that they do. Shady characters all side all night long doing I don't know what, air conditioner broken, bed was broken and you could feel the springs. When we requested a different room, they lied and said they were booked for the night. Not ever again!!!

It was Clean and comfortable for the stay

Okay stop, room smelled like dog.

It was not cheap but Everything was so old. The bed is so noisy and not comfortable. It was not a good experience. Poor quality of everything. Not recommended.

Good