Mercure Telford Centre Hotel

Top rated by guests

Lunch and dinner served, British cuisine

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds | In-room safe, desk, laptop workspace, iron/ironing board

8.0Excellent

(658 Ratings)

"A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices"

Jonathon

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(658 Ratings)

Hotel in Telford

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

Hotel in Telford with a full-service spa and an indoor pool
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Amenities at Mercure Telford Centre Hotel

Restaurant

Air conditioning

Pool

Non-smoking

Gym

Bathroom

Bar

Spa

WiFi/Internet

Kettle

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Map of Telford

Nearby attractions

Black Country Living Museum

19.2 mi

Pontcysyllte Aqueduct

33.4 mi

West Midland Safari Park

22 mi

Molineux Stadium

14.7 mi

Available Rooms

$$$$

Top rated by guests

8.0Excellent

(658 Ratings)

"A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices"

Jonathon

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(658 Ratings)

Hotel in Telford

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

Map of Telford

Nearby attractions

Black Country Living Museum

19.2 mi

Pontcysyllte Aqueduct

33.4 mi

West Midland Safari Park

22 mi

Molineux Stadium

14.7 mi

Available Rooms

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Amenities

Restaurant

Air conditioning

Pool

Non-smoking

Gym

Bathroom

Bar

Spa

WiFi/Internet

Kettle

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Ratings and reviews

8.0 / 10.0

Excellent(658 Ratings)

5.0 / 10.0

Clean room, friendly staff, really comfy bed

4.0 / 10.0

Great friendly convient hotel

4.0 / 10.0

Nice hotel lobby, welcoming staff. We didn’t use any facilities but there’s a few sitting areas, pool tables, screen with sports on at the time. All good. The room was pleasant with all the usual amenities. The bathroom was in a good state of repair but not faultless with some mouldy silicone and grout (is that the norm nowadays?) The biggest issue was the noise of other doors slamming as people carelessly let them shut, regularly from 21:00-23:00 and regularly again from 7:00-8:00 onwards. It was an issue for us, but might not be for you!

4.0 / 10.0

Clean room, comfy bed, friendly staff and good shower

1.0 / 10.0

No heating, lift broken had to pay additional for pool

3.0 / 10.0

The hotel was nice. My only disappointment was that you have to pay £10 for parking. If you purchase drinks from the bar over £5.00 parking is free but if you pay over £100.00 for a room you still have to pay for parking.

6.0 / 10.0

Bump in mattress, tired bathroom, well maintained & good size bedroom area. Shower doesnt maintain a constant temperature, varying between warm cold & too hot randomly during a shower. Empty shower gel container upon arrival Pool tables & darts available but cramped area meaning many locatiobs impeded the cues by walls. Pool area wasnt that large & water murky. Good evening meal. A great breakfast selwction including many types of milk.

5.0 / 10.0

Just a lovely hotel with really nice facilities and rooms

4.0 / 10.0

3.0 / 10.0

Room was satisfactory but a little over furnished. Shower control defective, no maintenance staff available over weekend to rectify it, although we were offered an alternative room. The dinner service in the restaurant was a complete and utter shambles. 45 minutes wait for a table due to "An unexpected rush", poor and disorganised service and when the waitress brought the wrong order and had it pointed out to her, she had the temerity to argue. At breakfast, which had to be ordered at reception the night before, so an unexpected rush could not happen, they ran short of cups, glasses and spoons. Tables, cruets and menus were all sticky. Confused, disorganised, poorly trained and short staffed, it is difficult for for a moderate man using temperate language adequately to criticise them.

5.0 / 10.0

Nice room. Nice brrakfast

8.0 / 10.0

Easy access to Telford International Centre. Odd layout having to go through the gym to get to rooms. Strong smell of urine in the swimming pool. Food in the restaurant was ok, steak sandwich was good but sticky toffee was dry and bland. Within walking distance to multiple other restaurants so not limited to hotel. Would probably use again if attending conferences at international centre.

4.0 / 10.0

I didnt have breakfast. The room was clean & tidy. Staff were helpfull. Didnt use air con so no idea

6.0 / 10.0

Booked twin room but they did not have any so have to share double with male friend otherwise we would be stuck

1.0 / 10.0

Sitting in bar when water started pouring from the ceiling I got wet reception couldn’t care less said we will sort it not bothered about me the paying customer

4.0 / 10.0

Room was clean, freshly decorated, a good size and new bathroom. The bed was very comfy. Food lovely in restaurant and staff helpful.

2.0 / 10.0

The room and in particular the bathroom was old and tired and in need of a major full refurbishment. The bathroom in particular was poorly lit and tired to put it mildly. Having paid £237 for this room i felt absolutely robbed!

5.0 / 10.0

Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.

10.0 / 10.0

A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices

4.0 / 10.0

Very convenient hotel, plenty of parking, close to Town Centre. Room was pretty good, and public areas were pretty good too. Service was pretty poor, often no-one manning the reception or the bar, and if you flag someone down, you get that look that suggests they have better things to do.

4.0 / 10.0

Excellent value for the International Sports Centre. Great location for Ironbridge and the RAF museum.

6.0 / 10.0

I booked this hotel for the spa facilities but I didn’t use them as it wasn’t a relaxing and particularly clean area. The changing rooms were a state with wet towels all over the floor and the general areas were tired and worn out. The corridors throughout the hotel had worn and stained carpets and the whole place just felt a bit grotty. We were staying there for a sporting event at the International Centre so didn’t spend much time in the hotel so it was fine as the room was clean and the breakfast good, but it needs some work to update the public areas. The staff were lovely and very friendly though

5.0 / 10.0

Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!

10.0 / 10.0

Bed was super comfy, staff were very friendly and gave us a cheeky upgrade which made our stay that much more enjoyable.

8.0 / 10.0

Great staff all very helpful and hotel was just what I needed for this trip

10.0 / 10.0

Great hotel would definitely recommend and stay there again

5.0 / 10.0

Unfortunately I can’t remember the name of the staff on reception but she was excellent. So friendly and welcoming. Thank you!

5.0 / 10.0

Great hotel in good location Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.

3.0 / 10.0

Breakfast was pretty substandard and food was cold they had cue for various elements of the breakfast and the coffee was cold as well

2.0 / 10.0

The photos attached are from room 501 that we were given on 4-7-2025 As you can see the bathroom was extremely dirty & the extractor fan was not working. The safe was also not working which we reported but were told there was no maintenance team on site to re set it so we had to take our valuables around with us each day. Also one of the lamps didn’t work which again we reported but nothing was done about it. We went for a swim in the pool where I found the ladies changing rooms to be in a dreadfully dirty state with slimy, filthy floors, rusty & broken locks on the lockers which were also very dirty inside. Peeling paint & black mould around the edges of the floors. The water in the jacuzzi was way too hot & was overflowing with deep foam so was too uncomfortable to use. All of this was reported to deputy manager & manager with photos as proof. My dinner that evening was inedible. The batter on the fish was very under cooked and the fish inside was horrible so they gave me another fish & chips which was the same standard so I went without a meal. The waitress gave us a bottle of water to compensate. We told the receptionist & she refunded our money. We were given another ‘superior’ room which was a little cleaner with a working safe. We asked for a refund on our stay but were told that because we had booked through ‘Hotels.Com’ we had to go through them to get our money back. We hope that this can now be arranged.

6.0 / 10.0

Bathroom was mouldy, sheets are rough, I ordered room service for it to take 2 & half hours to come and when arrived it was over cooked and tasted burnt.

4.0 / 10.0

Nice hotel. Good service. I don't like the idea of paying for parking when you are a paying guest.

10.0 / 10.0

Very nice. Clean . Friendly and helpful staff Room very nice - well equipped serviced daily. Breakfast and bar meals very good. Thank you for an enjoyable experience

10.0 / 10.0

Extremely convenient spot, 6 minute walk from the train station. Excellent facilities and staff

3.0 / 10.0

We had a disabled room linked, but locked, with a room next door. Our room was very cramped, difficult to get round the bed. Noise from the adjoining room was very intrusive. However, your staff and service were excellent.

8.0 / 10.0

Clean tidy, friendly staff and would use again

3.0 / 10.0

facilities are very basic and dated! no after hours service and not able to contact reception!

4.0 / 10.0

Only one thing which I was unimpressed with the whirlpool I used as it wasn’t powerful blower and no bubbles. I enjoyed the heated pool. I stayed there four nights. The breakfast service are great. One of staffs know that I liked two poached eggs on toast. Before I asked for it, she quick reply ‘ you want two poached eggs?’. It made me smile

2.0 / 10.0

The hotel is not worth the money. It is very tired and need some TLC. There was rubbish in the plant pots. The carpet is thread there. The shower was broken. The shaving mirror was hanging off the wall. The bottom of the shower door was waterlogged and all the paint was peeling off the staff for the swimming pool, sat about on their mobile phones and ignored customers. The swimming pool ceiling is massively stained. All the lockers were dirty and the locking facilities wobbled. I will not stay in this hotel again. It is not worth the money.

10.0 / 10.0

I like that I’m able to get off the train and walk straight to the hotel which is less then 5mins walk

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Mercure Telford Centre Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Telford Centre Hotel. Enjoy the water!

Is Mercure Telford Centre Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Telford Centre Hotel?

We found 19 amenities for this rental. This includes restaurant, air conditioning, pool, non-smoking, and gym.

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Mercure Telford Centre Hotel

Hotel in Telford

Reasons to book

About this hotel

Amenities at Mercure Telford Centre Hotel

Map of Telford

Nearby attractions

Available Rooms

Hotel in Telford

Reasons to book

Map of Telford

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Telford Centre Hotel pet friendly?

What amenities are available at Mercure Telford Centre Hotel?

Explore similar stays in Telford

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