"Clean, comfortable, well furnished room with large bed that could accommodate two adults and 6year old kid. The amenities are high quality. The room is air conditioned. The hotel offers a free parking..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel Diamond is located 164 feet from the center of Kazanlak at the eastern end of the Rose Valley and offers you air-conditioned rooms with flat-screen TV and balcony, a 24-hour lobby bar, free Wi-Fi and free underground parking.
Amenities at Hotel Diamond
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Cleaning products
Map of Stara Zagora, Bulgaria
Available Rooms
$$$$
Top rated by guests
8.9Excellent
(521 Ratings)
"Clean, comfortable, well furnished room with large bed that could accommodate two adults and 6year old kid. The amenities are high quality. The room is air conditioned. The hotel offers a free parking..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Stara Zagora, Bulgaria
Available Rooms
About this hotel
Hotel Diamond is located 164 feet from the center of Kazanlak at the eastern end of the Rose Valley and offers you air-conditioned rooms with flat-screen TV and balcony, a 24-hour lobby bar, free Wi-Fi and free underground parking.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Cleaning products
Ratings and reviews
8.9 / 10.0
Excellent(521 Ratings)
100% verified reviews
9.0 / 10.0
Great location!
Breakfast - very generous portions, freshly prepared. Staff on reception very welcoming. Location was excellent for town centre.
Bathroom flooded when taking a shower. Underground parking very tight.
8.0 / 10.0
Good option for a short stay in Kazanluk
Great location, great aircon and good wifi. Parking garage available for free. Nice balcony
All fine although the entrance to the parking garage is tight, I scraped the car door handle on the way in.
9.0 / 10.0
Great stay, friendly staff
Great location, nice facilities, comfortable bed
3.0 / 10.0
To be avoided! The most rude and disrespectful staff I have encountered in all my travels around the
I didn't have breakfast. The hotel's location – although central – is right on the street, which means constant road traffic; and the hotel doesn't have proper sound insulation (or possibly none at all).
The toilet bowl cannot be used!! More precisely, despite the bathroom being very large, the toilet is positioned in such a way that it is completely unusable. You have to struggle just to relieve yourself. This is unacceptable!
Another negative aspect – the hotel’s underground parking consists of EXACTLY two spaces, which are almost unusable. I was genuinely relieved that I managed not to scratch my car against the basement walls, the maneuvers are that difficult.
Cleanliness was very disappointing – I arrived on Friday and left on Sunday, during which time: no one vacuumed, no towels were changed, and the trash bins were not emptied.
7.0 / 10.0
Has great potential, require small upgrades
Location, Balconies
Showers, Pillow
6.0 / 10.0
I believe that there are better choices in Kazanluk
A very strange experience.
I chose this hotel because of the very high rating it got, 9.2. I find it difficult to see how this high rating came to being...
Let's start from the best part of this hotel: The staff. They are WONDERFUL! Always do everything they can to help you, really kudos to them.
Another good point is the cleanliness of the hotel, it is very good.
All the rest is dubious.
The hotel does have free parking places, only I don't know how many. Maybe three, maybe 5. In any case, there are much more rooms in the hotel than that, so don't take free parking for granted.
The hotel offers breakfast for 20 Lev that we didn't use, so I can't say how good it is. You can get a nice breakfast in the nearby bakery for less
The room we got was rather small, but the crazy thing was the bathroom. The shower was not isolated by anything from the rest of the bathroom. The draining is on the other hand in the center of the bathroom floor and therefore when taking a shower the whole floor of the bathroom is flooded. You might find yourself standing in two centimeters of water. apart from the strangeness of this, being over 70 years old, it is a clear danger for us of slipping. We have changed eventually three rooms, all three had the same issue, so "it is not a bug, it is a feature"....
We disliked this "feature" very much and hence the low rating, despite the wonderful staff.
10.0 / 10.0
Fantastic hotel at best location.
Clean, comfortable, well furnished room with large bed that could accommodate two adults and 6year old kid. The amenities are high quality. The room is air conditioned. The hotel offers a free parking and has a lift as well. Superb location.
No bell boy to help with the luggage, but there’s a lift, so not a big hindrance.
10.0 / 10.0
Exceptional
Excelent Suite
Underground garage is not usable.
There are only two parking spots for hotel and basically it is only one because it is impossible to park two cars.
10.0 / 10.0
Very good
Very nice hotel and big rooms. There was a private jacuzzi in the room. Stuff was nice. The hotel is on the main street and you can get to most places within 10 minutes of walk.
1.0 / 10.0
Disappointment
The hard candy, the soap, theres a balcony. It was clean at least. They had free parking.
The facilities. The layout, the design of the room.
9.0 / 10.0
Great hotel with wonderful staff
The staff were very hospitable. Everything in the design, to the smallest detail, was perfectly matching and corresponded to the 'diamond' in the hotel's name. The places of interest in the town are within walking distance
The pillows were too soft, but this is an issue for me everywhere I go
5.0 / 10.0
Passable
the location and the room size
The furniture looks old, the bathroom was not well cleaned, no restaurant or breakfast. As a whole is not worth the money.
10.0 / 10.0
Modern lovely hotel
Great location. Friendly staff. Highly recommended
9.0 / 10.0
Superb
top location
friendly staff
nice rooms
the bathtube was not working
10.0 / 10.0
wonderful
amazing place.
luxurious
8.0 / 10.0
A nice place to sleep
Very comfortable beds
A few dirty surfaces in the bathroom
Very noisy air-conditioner
One of the lights in the room didn't work
8.0 / 10.0
Very good
The retro outfit in the room
Arrangement and size of the room is challenging when traveling with two suitcases.
Shower was leaking.
10.0 / 10.0
Exceptional
The courtesy of the staff and the luxury of the room.
Nothing.
10.0 / 10.0
nice room, helpful staff
It is at the start of the city's pedestrian street, across street from the archeological museum/gallery. The location is very good. The staff is very helpful and nice. The reserved parking space is right in front of the door. The hotel has its own bar and cafe. The staff also can recommend good restaurants around.
10.0 / 10.0
Great hotel in a very central location. Great value for money!
The staff. The girl on reception, Marie I think, when we arrived, couldn’t have been more helpful and friendly. We had messaged ahead to explain that i had just come out of hospital that day and had very limited mobility and she was exceptionally helpful in making my life as easy as possible. The hotel itself is situated right in the heart of Kazanluk but was not noisy at all. Everything was clean and in good order. This hotel is great value for money. Would definitely recommend it.
There was absolutely nothing we didn’t like about the property!
8.8 / 10.0
Fabulous
The location is the best possible.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Diamond. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Diamond pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Diamond?
We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
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