Holiday Inn Express Xalapa by IHG
Top rated by guests





9.0Outstanding
(493 Ratings)
"Very clean and staff were friendly. the beds and pillows were super comfortable."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located within 24 miles of Pescados River and 1.1 miles of Lake Walking, Holiday Inn Express Xalapa by IHG provides rooms in Xalapa. With a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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Top rated by guests
9.0Outstanding
(493 Ratings)
"Very clean and staff were friendly. the beds and pillows were super comfortable."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The room was spacious, quiet from street noise and well-equipped. Beds were comfortable; location was great.
While it appeared that there was heat available in the building, it was never turned on. Our room was very cold, and there were no space heaters available. The only thing they could offer us were extra blankets. Additionally, there were problems with the wifi, as well as thin walls between rooms.
8.0 / 10.0
Soft and clean bed; great Wi-Fi, stable and of good connection; bathroom facilities are as expected, though nothing special.
Breakfast is poor, e.g. only three ingredients to make a cereals mix; no tea as is, only manzanilla or lemon; no local food like chilaquiles.
8.0 / 10.0
Breakfast was great
The lights were too dimmed and room service forgot to put toilet paper in our room. I had to go ask for it twice.
8.0 / 10.0
Good
9.0 / 10.0
The staff 9
The parking
9.0 / 10.0
Hotel was clean and room was quiet. Staff were pleasant. Breakfast was good.
We stayed for five days and no one at the main desk spoke English. We expected an international hotel to have bilingual staff. Melissa , one of your employees who works in the breakfast area, speaks excellent English and has experience in the hospitality industry. She has a very pleasant personality and would be an asset to the hotel if she was promoted. She helped to make our stay a success.
8.0 / 10.0
The staff was really friendly cordial
Location
10.0 / 10.0
Very clean and staff were friendly. the beds and pillows were super comfortable.
nothing
8.0 / 10.0
That it was just one block away from the historic City Center and had parking.
A typical soulless cookie-cutter Holiday Inn.
10.0 / 10.0
The room was huge, clean and comfortable. The hotel is located in the center of all the action in downtown. Close to restaurants, the main cathedral, the park where to see the best view of Pico de Orizaba. Much more!!!
N/A
10.0 / 10.0
staff are super friendly and the breakfast bar was perfect for our needs
9.0 / 10.0
Location
10.0 / 10.0
Breakfast Buffett
Location
comfortable beds
The hotel is on the second floor
9.0 / 10.0
Fantastic location right next to the main sqauare. Very comfortable bed. Good breakfast.
Unfortunately my stay started badly as after I booked booking.com suggested I upgrade to a room with a balcony - which I did. But none of the rooms at the hotel have balconies. The hotel asked me to send screen shots but didn’t do anything about it. They also told me the advertised gym was closed - but after I argued they let me use it. And actually my room was large and comfortable with spectacular views (when the fog cleared for a couple of hours) over the city towards the mountains.
8.0 / 10.0
very well located
closed to center
has a parking
clean
calm
didn’t have fridge in the bedroom (I needed to store some medicine)
10.0 / 10.0
Excellent view, walking distance to everything.
9.0 / 10.0
Staff was very helpful and seemed to enjoy they work. Rooms were spacious and clean. Locations was excellent, near to several attractions such as cafés, restaurants, plazas, and parks. Breakfast was complimentary and, as you could expect, it is not the gastronomic experience of your dreams it does the job of getting you through the morning.
Maybe because of the Covid19 pandemic, the gym only had cardio machines and not a single dumbell. It was spotless clean and guest had to make a reservation to ensure social distancing but it could use more variety and newer equipment.
9.0 / 10.0
Great hotel! Great location! Great value! Excellent staff!N
Nada
9.0 / 10.0
I like the place the attention from the reception and the ppl that serve the breakfast
My room was a little noise from the outside and the breakfast could be more tasty
10.0 / 10.0
Todo
Todo estuvo bien
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Xalapa by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Xalapa by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Xalapa by IHG?
We found 1 amenities for this rental. This includes , and business facilities.
