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HB Xalapa

Top rated by guests

Reception

Junior Suite Doble | In-room safe, desk, laptop workspace, soundproofing

Hair dryer, towels, soap, shampoo

In-room safe, desk, laptop workspace, soundproofing

Hair dryer, towels, soap, shampoo

8.8Excellent

(566 Ratings)

"Excelente"

alexis

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(566 Ratings)

Hotel in Xalapa

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Xalapa with free valet parking and a health club
An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
HB Xalapa offers 90 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

This Xalapa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Amenities at HB Xalapa

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Map of Xalapa

city location on map

Nearby attractions

Museo de Antropología de Xalapa

Cascada De La Monja

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.8Excellent

(566 Ratings)

"Excelente"

alexis

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(566 Ratings)

Hotel in Xalapa

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Xalapa

city location on map

Nearby attractions

Museo de Antropología de Xalapa

Cascada De La Monja

Available Rooms

About this hotel

Hotel in Xalapa with free valet parking and a health club
An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
HB Xalapa offers 90 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

This Xalapa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.8 / 10.0

Excellent(566 Ratings)

5.0 / 10.0

Clean, spacious room

10.0 / 10.0

Excelente

10.0 / 10.0

Excelente

10.0 / 10.0

Room service was excellent! Fast and reliable.

10.0 / 10.0

NA

8.0 / 10.0

Very clean & very upscale for the price

10.0 / 10.0

.

10.0 / 10.0

Excelente

8.0 / 10.0

Restaurant service is a disaster and food quality is bad

10.0 / 10.0

Restaurant Service is a disaster and the good quality is bad

8.0 / 10.0

N

10.0 / 10.0

The location is convenient and the hotel is up to date

6.0 / 10.0

☺️😉

4.0 / 10.0

I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.

8.0 / 10.0

They not have refrigerator o ice machine there wasn’t in the restaurant

10.0 / 10.0

The hotel is cleaned, the food and prices are good. Staff very friendly

8.0 / 10.0

M

2.0 / 10.0

The elevator was not working or it would go down to the bottom level without taking you to your floor.

10.0 / 10.0

I’m happy very clean and principal cheaper

4.0 / 10.0

Very clean annd confortable

10.0 / 10.0

Ok

6.0 / 10.0

Personal genial comida genial vista horrible

6.0 / 10.0

They forgot to leave towels one time.

10.0 / 10.0

Genial

6.0 / 10.0

I stay regularly at this hotel and I generally have a great experience. However on this occasion I had an issue... Stayed for two nights, first night they had to change the room they offered since the door lock was not working and had to walk back to reception twice before being offered a room with a working door. Second night, after a long day of work, I was locked out of my room for over 40 minutes since the door lock was not working. They did not have a sense of urgency to resolve the matter, and once of their offers was to put me in another room for the night (without my belongins) which I found completely ridiculous. I'll stay again there since I have history, but if it was the first experience in the hotel it would have definitely been the last.

6.0 / 10.0

I did not like the lack of enthusiasm to promote tourism in the state. I arrived on a Thursday and I called the front desk to change the light in the bathroom on Sunday, I left almost a week later (Wednesday) morning and the light was still burned out.

8.0 / 10.0

Excellent business class option. No luxury just clean, convenient, good location and good service.

10.0 / 10.0

Personnel was very attentive. Nicely decorated for Day of the Dead festivities.

4.0 / 10.0

We lost properties when cleaning room was made. They take off the sheets from the matress and our properties gone with them!!!... Poor profesionalism with the staff.

2.0 / 10.0

We lost properties when cleaning room was made.They take off the sheets from the matress and our properties gone with them!!!...Poor profesionalism with the staff.

8.0 / 10.0

Nice clean hotel. Ask for a quiet room as some overlook the highway.

2.5 / 10.0

Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.

4.0 / 10.0

I always love this hotel good location and excellent breakfast ..will be nice to add in the rate the breakfast thank you

2.0 / 10.0

I always love this hotel good location and excellent breakfast ..will be nice to add in the rate the breakfast thank you

8.0 / 10.0

Nice hotel right on the entrance of Jalapa. In the main avenue. Easy access. Clean, nice rooms. Just ask for a room not facing the highway, since it´s kind of noisy. Staff are OK but could use more attention. It took like 10 minutes to get a room, even i was the only checking in. Since paid with Expedia, did not opened a voucher nor credit. Then did some local calls. Could do it my self, had to ask front desk. They did the call one day. Next day they said no and asked me for a credit since each call was about 3 pesos (like 3 cents US). Confusing to me. Despite that i would stay there again, since it´s clean, nice and with great location.

4.0 / 10.0

Nice hotel right on the entrance of Jalapa. In the main avenue. Easy access. Clean, nice rooms. Just ask for a room not facing the highway, since it´s kind of noisy.Staff are OK but could use more attention. It took like 10 minutes to get a room, even i was the only checking in. Since paid with Expedia, did not opened a voucher nor credit. Then did some local calls. Could do it my self, had to ask front desk. They did the call one day. Next day they said no and asked me for a credit since each call was about 3 pesos (like 3 cents US). Confusing to me.Despite that i would stay there again, since it´s clean, nice and with great location.

4.0 / 10.0

always I like to stay in this hotel because the people who work always look after your needs

4.0 / 10.0

well this hotel is very comfortable clean and the breakfast was very good and there is lady making you eggs the way you like that is what make special you stay, but this will better if the breakfast is include in the rate that will a good buy to stay.

4.0 / 10.0

nice hotel close to big mall and lot good restaurants but for the rate I paid breakfast should be include

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