Gran Hotel Xalapa
Top rated by guests





8.3Excellent
(188 Ratings)
"This hotel is perfect. We liked everything about this place, its big and very beautiful territory, spacious room that has everything for your good and comfortable stay and a generous breakfast buffet...."
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Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Gran Hotel Xalapa features an outdoor swimming pool, fitness center, a garden and shared lounge in Xalapa. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property.
Business facilities
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Top rated by guests
8.3Excellent
(188 Ratings)
"This hotel is perfect. We liked everything about this place, its big and very beautiful territory, spacious room that has everything for your good and comfortable stay and a generous breakfast buffet...."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Some rooms have an amazing view. We had to advocate for clean room. Staff in restaurant was amazing. Breakfast buffet was wonderful and fairly priced.
Day front desk staff was uninterested and even surly. The worst I have seen in years. Night desk staff was excellent.
9.0 / 10.0
great location - a little bit out of the city center but still very walkable. located next to a very bautiful park. swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and attentive - great value for money.
semana santa weekend lots of teenagers etc..in the pool - not the hotel's fault. all the sun loungers occupied and some people leaving their towels there as if this give you a right to the sun lounger.
8.0 / 10.0
It is a big property and everything worked well. The staff kept the rooms clean for us daily. The staff are very professional, accommodating, and friendly. The restaurant is very good and convenient for when you have plans and don’t have time to eat breakfast out. Also La Churreria, a wonderful restaurant, is right across from the Hotel. This hotel is also right next to a major park. It is also conveniently accessible by car of taxi.
The room could use make overs. Som of the furniture and the floor/laminate is ever so slightly dinged up. The electrical needs more updated outlets as travelers are typically charging more than one device.
8.0 / 10.0
Breakfast was great, staff are extremely friendly and helpful, great location surrounded by restaurants and close to many services
Hotel feels a little under-maintained, air conditioning was a little weak
7.0 / 10.0
Good.
Wi Fi. Bad, very bad signal in room.
8.0 / 10.0
Grand old hotel in a great location, near a huge park and close to the city center. The staff were very helpful. The restaurant had excellent service and good food.
The vinyl floors in our room were pealing.
6.0 / 10.0
The bed
The bathroom it's terrible.
10.0 / 10.0
This hotel is perfect. We liked everything about this place, its big and very beautiful territory, spacious room that has everything for your good and comfortable stay and a generous breakfast buffet. The hotel is staffed with professionals who do their best! Xalapa itself is quite a unique city, it`s situated on the hills and there are many great views. Also we very much enjoyed the incredible atmosphere of the city so it is defenitely worth a visit!
9.0 / 10.0
Muy rica la comida
10.0 / 10.0
Outdoor access from the roomd
10.0 / 10.0
COMODO, LIMPIO, BUENA UBICACIÓN
No tenían las habitaciones que yo había solicitado y me querían dar las que ellos querían
10.0 / 10.0
Es un hotel muy amplio con buenos servicios y un jardin central hermoso
Los fines de semana hay mucho ruido por la discotec
8.0 / 10.0
EL LUGAR EN EL QUE ESTA SITUADO
LAS INSTALACIONES HAY CAMINOS DONDE TIENE QUE PASAR UNO POR EL CUARTO DE MÁQUINAS Y REFRIGERADORES DE LA COCINA
10.0 / 10.0
Todo está excelente, la alberca un poco fría pero qué esperaba, me metí en invierno xd
.
10.0 / 10.0
El desayuno Bufete, la alberca y la ubicación del hotel
La habitación que nos dieron al principio tenía calefacción y no funcionaba el control remoto y hacía mucho calor. Pero nos cambiaron a otra habitación mucho mejor.
8.0 / 10.0
Precio, ubicación
Instalaciones antiguas, ruido por antro dentro del hotel, del cual te informan hasta llegar
10.0 / 10.0
Las habitaciones son amplias y cómodas
Nada
10.0 / 10.0
Amplio, limpio, jardín bonito y casi todo el
Personal lindo
El trato de una recepcionista
8.0 / 10.0
El desayuno muy Bien
La limpieza en baños y camas
10.0 / 10.0
La habitación
Quizás haya que implementar en mejoras de las instalaciones pero si la intención es que sea conservador el hotel está súper bien
1.0 / 10.0
el hotel en general esta en pesimas condiciones, los cuartos son verdaderamente deplorables, los muebles estan viejos y manchados, la alfombra es increible que sucia estaba, el cuarto olia a humedad, todo de verdad muy mal, me sali al siguiente dia y me cobraron una penalizacion por salirme. pero el hotel esta muy mal
el hotel esta muy mal, muy abandonado todoque se ve que no le han dado mantenimiento en años
6.0 / 10.0
El personal es muy amable
Las instalaciones están muy antiguas. Tapa de baño rota, con fugas en la taza. Debes dejar depósito en efectivo por el control del aire acondicionado
7.0 / 10.0
Está muy bien ubicado en la zona central de Xalapa.
Las instalaciones requieren modernización, el colchón de la cama era incómodo y el aire acondicionado muy ruidoso.
9.0 / 10.0
Los meseros del restaurante fueron muy gentiles y amables, la comida sabrosa y el hecho de tener espectáculo en la noche es agradable.
Solamente la actitud de la recepcionista chaparrita, atiende a uno con un semblante que parece que le va pedir uno un favor. Creo que debe estar más relajada y simplemente ser amable, tampoco se pide algo que no sea sensato.
10.0 / 10.0
El hotel está bonito, grande, lujoso y muy limpio, las habitaciones son viejas pero funcional
Las camas son un poco aguadas pero si descansas en ellas
8.0 / 10.0
La ubicación cerca del centro
Que no cuentan con un área para trabajo de oficina: hacer uso de algún software e impresión como antes lo tenían.
7.0 / 10.0
Las instalaciones
El trato de algunas personas
9.0 / 10.0
La ubicación, la comida y la atención.
No hay servicio de taxi.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Gran Hotel Xalapa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Gran Hotel Xalapa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gran Hotel Xalapa?
We found 1 amenities for this rental. This includes , and business facilities.
