Stunning 3 Bedroom Period City Centre Apartment

Location

Cleanness , and how tired looking it was

The apartment is in the perfect location, easy to access. For our family it was the perfect place to reset, very spacious and incredibly comfortable! Nice little furnishings and great kitchen with washing machine. Best beds we have had in the UK so far! Very clean and tidy apartment.

We ran out of hot water both nights. The first night we thought it might have been from using the washing machine (the only option was a hot cycle), but the same happened the second night even though we were diligent with the water. The staff were very responsive when I messaged, trying to assist us even quite late at night which was very kind. Some soap in the bathroom would’ve been nice.

We loved the building with its original staircase and fabulous sash windows. The flat was lovely, very centrally located and comfortable.

After booking there were constant requests from a third party insurance company (on behalf of the flat owner) for extensive personal information (enough to steal your identity) for security checks and for a £35 non-refundable damage waiver. After a lot of back and fore with the letting agent (who was helpful) I managed to skip part of this process. This created some anxiety about having booked and whether I'd be able to get the keys. Post-booking requirements should be made clear on the booking.com advert and not an unwanted surprise.

The comfortable bed and the views of the streets

Carpet had stains, utensils were not washed properly and bathroom flush was broken and wasn’t the cleanest