Ketut's Place Cottage Ubud

Ketut’s Place Dajane was a beautiful space with gorgeous gardens, spacious rooms. Unfortunately this particular Ketut’s location is a 25-minute walk away via an unlit winding road without sidewalks; the shuttle service only operates in the middle of the day, both later and earlier than I wanted to leave or come back; and getting cabs was difficult with both local drivers and Ketut’s asking quite high prices for a 5-minute drive. My worst experience with Ketut’s though, was on my last morning. After waking up predawn to see the sunset, I let the front desk person know that I would have breakfast upon my return instead of my usual 7AM time. This was obviously not communicated to the kitchen and upon my return the staff was a bit passive aggressive about the situation. They said they’d serve me then, at a time that was still within their breakfast timeframe. I ended up with a breakfast that sat out for three hours, uncovered, and exposed to the many insects and bacteria that breed in hot climates. I ignored the food that clearly sat around and waited for my smoothie bowl, which wasn’t sitting out with the rest of my meal. After eating half of it, I found ice cubes in it and realized that too had sat out and was served to me with added ice. Two days later I came down with food poisoning. Whether this place is the cause or not, I don’t know, but what I do know is that they need some serious training in customer service.

Had a great stay at this property in Ubud. It is a brand new property run by the same owner as Ketut's place which is an institution in Ubud. Therefore they really know the area and how to run a hotel. The property is nicely designed with each room layout unique and has plenty of private space. The infinity pool overlooking the jungle/ravine is very nice. However the highlight is the service from the staff. I was able to receive tailored recommendations for excursions and food recommendations which were all great. Everyone was very friendly and helpful including the driver for the excursions and airport transfer. The location is a 5 minute scooter ride from central Ubud but out in a quiet area so it is convenient but also peaceful. It seems people are just finding out about the property so there are limited reviews. I took a chance and was not disappointed. Value for money this is a fantastic and comfortable stay. I stayed in villa 203 and the views/balcony were of the jungle/pool. Enjoying breakfast on the balcony every morning was a great way to start each day and the upgrade is worth it. Thanks for a comfortable and relaxing stay Ketut!