Aloft Dublin-Pleasanton

Check-in was fantastic! Karen greeted me with a huge smile and she is very personable and kind! The room was spotless and always enjoy my stay here.

it was very clean and staff was amazing

Check in was ok, i love staying here….. just new staff at the front desk felt they can greet you a little nicer.

We love our stay. This particular staff member name

Love it

Good , the area and maintenance

Great

No free breakfast!

The staff are nice

This hotel was very comfortable for 2 nights while my husband was in town for work and we (the wife and toddler) decided to tag along. It’s perfect for a business traveler or adult travelers, I would not say it’s great for families or small children. They serve a good breakfast but there are no high chairs as they don’t have a formal restaurant. That can be tough for a 1.5 year old. The bathroom is not completely separated from the rest of the room: the sink is outside the bathroom and the toilet and shower are behind a pocket door. This made for washing baby supplies (bottles, milk chiller, etc.) a little difficult; same for getting ready for bed as it was hard not to make too much noise or have too much light. I resorted to using my phone flashlight to brush my teeth. They DID provide a pack n play which was very helpful not not lug ours. The thermostat was also temperamental: we set it to 72 yet it was running nonstop and it felt much colder than that. Basically it was all or nothing with the air conditioning. We also woke up to an ant problem the second morning, but they were very apologetic. Lastly, they charged my husbands card for the room when he had put it down for incidentals: the room was to be paid by the business that hired him but whomever in their accounting I guess saw it hadn’t been closed out and instead of looking into who was supposed to pay for the room simply charged my husband. Good thing we caught it. Otherwise a pleasant stay.

Great room, great property, quiet, not too far from beautiful downtown. My wife wasn't a fan of the bathroom barn door. Lol

Nice new property located in Dublin nearby Oakland. Feels like a simple yet modern design but very clean. I would stay there again!

It was so comfortable very spacious rooms . The customer service was extraordinary. The staff was friendly romika was so friendly and respectful very professional hope everyone was like her

Property is clean and spacious Modern look Lobby has tables and chair conduit to working space Very friendly atmustphere

Nice area to play pool and bar area

The property I very clean Modern and Full of Natural light. I love to work in the lobby in afternoons as quiet and love Natural light I feel at Home as getting amazing welcome by Hotel Staff Ramica It feels coming back Home and like to Repeatedly come here and not look for other place I must congratulate the Hotel Management and Owners to make a beautiful property and running it very well choosing staff

Clean and quiet

Front desk lady was so nice. She let us know of some great restaurants walking distance that was great for our girls weekend and had a great attitude. We will be staying here again.

The lady at checkout was very short with me and essentially pushing me out of the building when I tried to ask a question about the incidental fee. Most hotels inform you of the fee when you're charged, or at least list it somewhere on the itinerary or mention it verbally at check-in. This was not the case here. I just want to know what I’m being charged for, even if it’s just a temporary hold. I want to see it listed somewhere. Who wants to be charged an amount with no explanation? The lady at checkout was annoyed and unprofessional in her response, even though I was being very calm and just wanted clarification. I checked out on 08/24/25 at 12:00 PM. The lady working at the front desk could benefit from additional training.

It was an easy safe place to stay while connecting with family.

Very nice property and staff was great

Amazing hotel

Good safe place to stay.

The room was very nice, roomy and clean. The beds were super comfortable! The air conditioner had moments of intensified noise, which didn’t help with sleep. There seemed to be a problem with the TV /remote…it kept kicking us off of our Netflix account and would turn back on after we had turned the tv off. Other than this, it was a nice stay.

Amazing

We had a comfortable stay. Convenient location. Closer to shopping

I had booked a king room and they gave me a queen room only

Excellent condition

there was a convention of basketball and sports teams in the hotel. I requested a quiet room and was given a "good luck" look. I would have appreciated if the desk clerk would have made an effort to search out a quiet room on a quieter floor but no such effort was made.

I like the hotel in general, very quiet and convenient, nice view but the woman at the front desk was so terrible, I asked her some question about the ice machine was broke on my 4th floor, she didn’t help me at all and very rude with an attitude. I called her 7 times, she hung up on me. She little old and has blonde hair and short. I hope you could Change the service a little bit better so you could have more guests in the future. My daughter was with me and she didn’t even like the front desk woman

Amazing staff and I enjoyed my stay

Everything