Hakone Kowakien Mikawaya Ryokan

Great staff and amenities

The facility and staff were wonderful. They have a public bath separated by men and women with all the amenities you would need, the baths aren’t big probably wouldn’t fit more than 3-4 people at a time. But due to many rooms having their own bath plus the private ones we can reserve it is never crowded. Only once did I see another guest using the bath when I went during my 2 night stay. The service was great, most staff spoke enough English communication was no problem. The room was roomy and had a wonderful view of the surrounding mountain area. The food was the only thing that I thought was mediocre, it was well presented but the food itself was pretty basic and the same every morning and night so if you’re staying for more than 2 nights be prepared to eat the same food for each meal. I was a solo traveler and during dinner they put me in a private stall it was nice to have a little area to myself. Overall a wonderful experience!

Excellent

Everything about this property is outstanding from the gorgeous gardens and the comfortable onsen to the helpful staff and convenient location with shuttle into town. The food was some of the best we experienced during our visit to Japan. Our room (in the main building) was exquisite. We appreciated the efforts to respect and highlight the building’s history.