Holiday Inn Express Toledo-Oregon by IHG

The room was clean with general accommodations.

Clean facility. Everything seemed very new and updated.

Lights were burnt out in bathroom and desk.

Very recently remodeled and updated rooms. Room was extremely clean and much appreciated as I stayed here last year and it then was looking tired. Good one night stay,

The air conditioning didn't work

I have stayed at this location many times, as it is close to family. The staff is friendly. I did feel a bit uncomfortable in the parking area as a person who may have had a mental illness or was a drug user was milling about. There was a cracked toilet seat in my room which pinched me when sitting down. I reported it to the desk clerk.

There was something on the nightstand that was disgusting. The controls for the AC were missing and I could not turn on the fan. I did not get the 7 AM wake up call I requested. Fortunately, I awoke on my own and was not late for my meeting in Detroit. I won't be back.

The front desk staff person was super nice.

So many things were just not up to what I felt they should be for the price I paid for the room. First the elevator had plywood showing and a paper in it that said see front desk for elevator certificate and then the room had holes in the wall , the door had gaps and definitely not up to code, very small tv with no cable. Just not what I expected for the price I paid

Great place to stay

this hotel appears to be in a renovation phase. Our room was in excellent condition. the surrounding area was a bit to be desired.The hotel sits back off the road and we passed it twice before spotting there sign. Another thing I noticed was nobody at the front counter. We stayed in several motels this trip and this seems to be a trend. I think this could be a safety problem.

Fine

Very clean great shower

Horrible stay

great

Someone tried to get in our room at one in the morning

First off, we were put on first floor right by main lobby in 113, as soon as we opened the door it SMELLED musty and moldy, very stagnant. I told them immediately that we can’t stay in there due to allergies and they then moved us right across the room to 116. Smelled better, but no Keurig in the room, and immediately when I went to turn ac on, there we found a long electrical cord with open wires at the end of it!!!!! I went right to desk to tell them that is unsafe and I wanted to talk to a manager. They didn’t seem happy and told me there wasn’t a manager. They then put us on 3rd floor which wasn’t a bad room but elevator rail was broken and the elevator floors were so sticky and black like that hadn’t been mopped in weeks. The breakfast was gross, the biscuits stale and rock hard, heavy cold, and there was a young teen who kept coming in to make plates then leave and walk it outside to another location then would come back multiple times. We let my son swim in the pool, freezing cold, not heated and bugs in pool that I skimmed out myself. This was one of the worst hotels I have stayed in for the price it is unreal. The only thing nice were the beds. We have stayed with holiday inn express many times but this one is TERRIBLE! I shoudlve spent the extra money for the Hampton across the street!

This property has a Sushi restaurant, a Mexican Restaurant, and a carryout all in the same parking area. No need to drive there, just simply walk! It's amazing! The room was spacious, I had a King Bed Suite. Very clean. Bathroom super clean. Only thing I would suggest is switching to Smart TVs and putting a dark roast k pod option in the room! Breakfast was yummy, but the apple juice was a weird super sweet but also tarty flavor.

Bed was wonderful, room was a good size, great Mexican restaurant next door, lots of hot water, quiet, and overall pretty good. In room 204 the bathroom sink was slow to drain and before our trip I read in the reviews about the parking lot being full of potholes. Not true. The hotel parking lot was fine it the parking lot you have to drive thru to get to the hotel that’s full of potholes. You can always enter the hotel parking lot off Dustin Road and avoid the shopping area parking lot all together ( the one full of potholes). We did not eat breakfast at the hotel. Renovations are still going on and it seems to be taking forever to get done. Furthermore, construction vehicles should not be taking up guest parking spaces. It was hard enough to find a parking spot as it was.

They let us check in 1 hour early so when returned late we were ready to go.

No working ice machone staff act like you are a bother to them

Nice

Everything is good but the hotel is in renovation so we cannot use the fitness room.

It was a quick one night stay. Renovations are nice but the AC unit was too loud to use & it was extremely dirty.

The interior has been recently renovated and looked nice. The tv in the room was small and limited channels. The internet would cut out every so often. Other than those issues, we enjoyed the room. The parking lot is in terrible condition with large potholes. Once that has been corrected, it will be a good value with an awesome Mexican restaurant next to the hotel that is just steps away.

As an older individual i would have preferred a taller toilet. The breakfast bar was excellent

The front desk staff member helped me quickly when I arrived to resolve an issue with my booking, which was a great relief and appreciated!

Newly renovated nice people on staff

Undergoing renovations, gym closed, small anyway. Room was okay, but what is the point of a little couch facing a bar wall? Found that to be funny. It was clean but definitely felt it was too expensive for the amenities offered.

The hotel had new carpet and looked like it just went through a renovation, but it was not finished yet. The room was nice and had a fresh smell, but the toilet was dirty. Also, the light switch by the door controlled all the power to the whole room, which made no sense to me. When we return that switch off all the lights would turn off and the TV and all the plugs where we would charge our devices. So when we woke up in the morning, nothing was charged. I thought that was the most horrible design. What upset me the most though was I came here for the amenities. The pool was cloudy and dirty. The pool deck was dirty. I even saw somebody’s fake eyelashes laying on the ground. The hot tub was closed for renovation and that was never posted anywhere to tell us as well as the fitness center, which made me extremely upset Because I had chose this facility based on having a nice pool, hot tub and fitness center.

Pretty clean, convenient for a one night stay. However, AC was loud.

Staff was great. Parking lot / entrance has crater sized pot holes.