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DoubleTree by Hilton Hotel and Spa Chester

Top rated by guests

Indoor pool

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Twin Room | Minibar, in-room safe, desk, blackout drapes

Exterior

Exterior

8.4Excellent

(1,005 Ratings)

"Always an amazing stay, staff always extremely friendly and helpful! "

Lois

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,005 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a full-service spa, near Chester Cathedral
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at DoubleTree by Hilton Hotel and Spa Chester

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Free parking

Map of Chester

city location on map

Nearby attractions

Knowsley Safari

The Liverpool Waterfront UK

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.4Excellent

(1,005 Ratings)

"Always an amazing stay, staff always extremely friendly and helpful! "

Lois

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,005 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Chester

city location on map

Nearby attractions

Knowsley Safari

The Liverpool Waterfront UK

Available Rooms

About this hotel

Hotel with a full-service spa, near Chester Cathedral
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.4 / 10.0

Excellent(1,005 Ratings)

5.0 / 10.0

Great hotel and good location for Cheshire oaks shopping outlet

5.0 / 10.0

Room was great

5.0 / 10.0

Another fantastic stay at the Doubletree by Hilton Hotel and Spa Chester. Excellent room and service . Staff welcoming and efficient and room spotless and clean .

1.0 / 10.0

😥

3.0 / 10.0

It sounded like there was a drill going on throughout the evening at different points. Never had a problem here before but a disrupted night sleep this time. We may consider a different option next time. Thanks

5.0 / 10.0

From check-in to checkout, the stay was amazing. A big thanks to Frank and Rosie for the excellent customer experience !!

4.0 / 10.0

This is a lovely place to stay, the only minor niggle was the wifi signal was weak. The spa is the best spa I have ever been to and I am keen to return.

5.0 / 10.0

Very good, checked in early and room was available, also complimentary upgrade which was great

3.0 / 10.0

Hotel room excellent except no shower gel or shampoo in the shower/bath. Both dispensers empty. Also bathroom fan not working. Only stayed one night so not worth complaining. Controls for the air conditioning could have been clearer. Without a torch they were difficult to see so perhaps better lighting. Bed very comfortable and a fridge was an unexpected bonus. Breakfast wasn't the best, both fried eggs and scrambled eggs were cold and unappetising. Limited pastry selection compared to other hotels I have stayed at. Other breakfast items of a good standard. All hotel staff very efficient and friendly, especially the lady on reception who lives or lived in Penrhyn Bay who realised I wasn't used to staying in an hotel and made me feel very welcome. Thank you.

5.0 / 10.0

Excellent

5.0 / 10.0

Yes the room was clean and staff helpful and polite. Facilities are very good and also very clean.

5.0 / 10.0

Very helpful team, and a great stay.

1.0 / 10.0

Cancellation on my room late evening after travelling 4hrs to hotel .shocking service

4.0 / 10.0

Really nice hotel. Very comfortable bed, nice quiet room and nice employees. I had used the spa on another occasion and was looking forward to using them again. Hotel guests are expected to pay £20 to use pool/ sauna which I wasn't happy with . As a hotel guest this I would say is pretty unusual and was very disappointing. I feel very sorry for the poor man on the spa reception having the same conversation with bewildered hotel guests. Not his decision no doubt. Anyway I paid the £20 and enjoyed the sauna .

5.0 / 10.0

Fantastic staff and cleanliness 5*… Special mention to Sami(restaurant). Outstanding customer service.

5.0 / 10.0

Absolutely stunning hotel with lovely surroundings. Room were fresh comfortable and bathroom clean. The one downside. Very very noisy during the night there was a function on and we had to get sleep to get up early next morning. The noise kept us up most of the night. The next morning the smell of weed around our room area was very strong. Loved this hotel apart from that.

5.0 / 10.0

Overall superb stay with clean rooms, modern interior, food and service excellent, lovely spa, friendly staff.

5.0 / 10.0

The hotel and grounds look beautiful and it’s perfectly located for many things to do in Chester. The room was very clean and equipped with everything you might need. We found the mattress quite hard but that’s maybe our personal preference. The shower wasn’t over powerful either but nothing to complain about. Breakfast was delicious with lots of options and staff were attentive. We would stay again.

5.0 / 10.0

Did not use

4.0 / 10.0

Very clean

5.0 / 10.0

Lovely hotel

5.0 / 10.0

Overall great

5.0 / 10.0

Great comfy bed and pillows. All staff service was average

5.0 / 10.0

Lovely hotel, staff were friendly everywhere was clean and very relaxing. The room was very comfortable and had everything we needed. Breakfast was great, a large selection to choose from and lovely restaurant area to eat in.

5.0 / 10.0

So much to do and hotel was great so back for a second visit staying in one of my favourite hotels now in the area

5.0 / 10.0

Loved this stay as always, so relaxing and staff brilliant. Hotel lovely and clean and food was yummy will definitely be back

5.0 / 10.0

Visit was exactly what i wanted, hotel was very comfortable and had everything i needed

10.0 / 10.0

Always an amazing stay, staff always extremely friendly and helpful!

10.0 / 10.0

A wonderful stay at a very lovely hotel

10.0 / 10.0

The lady at check in was so lovely, it was a really nice welcome, The room was a newly renovated one, it was super comfortable and really clean, the food was amazing, and the drinks were perfect, and we did have to make use of the pool and spa and it was amazing, felt so relaxed afterwards

5.0 / 10.0

A comfortable stay

8.0 / 10.0

Really nice hotel with very friendly and helpful staff

3.0 / 10.0

Booked a garden view room and was given a room overlooking a roof. Asked at reception but wasn't changed.

6.0 / 10.0

Its a nice hotel but i was expecting better i guess, the bed was like a rock but maybe some people like extra firm beds. And not sound proof at all, every cough which was alot from my neighbours i could hear even when they used the toilet i could hear! The dinning room is nice we stayed for dinner and breakfast. Unfortunately tho although there is many pizzas on the menu they were not being served but we were not told this when we were sat down so my daughter (child) was very disappointed and struggled to find another option, she just chose anything in the end and picked at it. Had this information been clear from the beginning we could have arranged something else but by the point we were ordering we already had drinks and felt uncomfortable to just leave. The breakfast had a good variety.

3.0 / 10.0

Room was clean and tidy but smaller than expected and the bathroom was clean. However, there were only 3 incidental side lights and no centre lights so the room was grossly underlit making it almost impossible to apply makeup.... Staff were all charming and helpful.

3.0 / 10.0

Book through a 1/3 party, on check out I was refused a reciept. Informed to speak with reservations. Tried multiple times to contact reservations, with no sucess. Since this was a business trip, my company accounts have reused to inburse the costs without a invoice.I am a hiton honours member, but will not be staying in any hiton hotel again.

5.0 / 10.0

Hotel was stunning both inside and outside and the staff were really friendly and polite nothing was too much trouble. Bed was really comfy and breakfast was excellent would come back to stay next time we are in Chester. Great location 5 minutes from motorway and only a few minutes from city centre and the zoo which is why we visited

4.0 / 10.0

Hotel was nice. Hotel is modern and looks like it has recently been refurbished. Our room wasn't cleaned even though we left for the day at 11.

5.0 / 10.0

From the moment Frank greeted us we had a fabulous stay. All the people we encountered (especially the front desk ladies and Frank) took extra interest in my daughter to make our stay something special for her on her big girl weekend away. Thank you.

8.0 / 10.0

We stay here regularly when visiting family in the area. As it is so convenient for the motorway network. There is always available parking and large pleasant grounds. The room is clean and amenities good. There is a gym I didn't use and a restaurant I have eaten at before the food choice was good. It is close to Hoole with its attractive shops, coffee house and a Michelin starred restaurant. We will stay here again.

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