The Alex Hotel
Top rated by guests





8.6Excellent
(392 Ratings)
"Great central hotel. Boutique style."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Set in Freiburg, this privately run hotel offers free WiFi. The completely nonsmoking hotel enjoys a quiet location, 5 minutes' walk from Freiburg Main Station.
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(392 Ratings)
"Great central hotel. Boutique style."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great central hotel. Boutique style.
6.0 / 10.0
Staff was very nice
Room was very small. No coffee maker in room and we paid over $9 euros for two coffees.
9.0 / 10.0
Walking distance from the Amin train station. Quiet, clean and neat environment. The breakfast was offering everything you need in little quantity that I found fair and sustainable.
Nothing to report
8.0 / 10.0
Lovely hotel - great option to be near the train station. A short walk into the town.
The rooms were quite small - albeit clean and comfortable.
10.0 / 10.0
Friendly staff
5.0 / 10.0
Location was fine. A short walk from station. It was a quiet area so no disturbance in sleep. Staff was very good and helpful. The main areas of Freiburg were walking distance. Room had dark shutter curtains so no early light in morning.
Rooms were so small that it was difficult to even get around. Was difficult to set up 2 suitcases. Reminded me of Japan hotels. No tea/coffee in room or any kettle. Even refill of bottle of water was not given and we had to buy water. This was funny as we could ask for Ice or hot water and it was supplied without any fuss.
7.0 / 10.0
Very stylish hotel
Rooms are very small and therefore doesn't feel like good value. Breakfast should be included but seems to be standard in Germany to have to pay extra for it.
7.0 / 10.0
Design of the hotel, very clean and modern.
Small rooms and bathrooms. Breakfast wasn't great for the price.
9.0 / 10.0
Very modern hotel with good facilities and a very good breakfast.
everything was okay. It is about a 15 minute walk to the centre of town. 
8.0 / 10.0
The room was extremely cosy and clean, exactly what I really like, the location is perfect too, just two steps from the center. .
There was no door or curtain in the shower cabin which resulted in tons of water on the floor after taking it.
The other moment was the unfriendliness from the lady at the reception. We arrived in the evening and paid 20 Euro to park in the hotel garage. The next morning we checked-out at around 11am and asked if we could leave the car in the garage until 2pm. We were bluntly told no and that we will need to pay another 20 Euro for that. It was quite embarrasing considering the overall good impression from the hotel. The garage was actually empty or at least we could potentially be given some polite explanations, for example sorry guys, but the garage is fully booked for those who will check-in today. Even though the check-in is at 2pm and we would drive out by that time. We then parked the car in the city parking and wondered if that would have been cheaper to use that public place rather than the hotel... The attitude of the lady (not the fact that we could not use the garage) left a bad impression at the end unfortunately even though I liked the hotel. 😕
4.0 / 10.0
Breakfast was ok
Not in a great part of town. Very small room, Not much of a view. Not great value for money.
8.0 / 10.0
very nice place decorated with good taste
room was very small
pillows should be made of memory foam
6.0 / 10.0
The hotel is very clean and modern.
The staff was polite , but not very engaging. Personally speaking, the hotel is missing a bit the soul, while very modern and super clean. The hotel has a good marketing strategy on booking.com, offering reductions online and thus attracting clients world wide. However, in the end with the reduced fees, you end up in a very small room with a 1,40m bed and not much space. I would have expected to be informed about the small size of the bed when making the booking on booking.com, but unfortunately this info was not shared. When we addressed the reception with this, they blamed the third party (Booking.com). I think this is unacceptable. Every hotel decides exactly what is being put online on these platforms. Another point is the parking situation. The hotel has no parking options. You can pay outside for public parking, but need to pay every 2 hours to extend the parking time. This is not so much of the deal, but wanted to mention it. Key is that I would have liked to receive transparent info about the bed size when booking.
10.0 / 10.0
The hotel is very well located, and the staff were very friendly and accommodating of us. We were two girls travelling together around Germany.
We didn't stay long enough to find any faults with the hotel.
10.0 / 10.0
quiet, central, modern, friendly, helpful
very small rooms
10.0 / 10.0
Brilliant hotel with great garage parking for motorrad, very close to old town, fully air coned. The fit and finish to this hotel are top drawer so are the staff.
nothing
10.0 / 10.0
Location was quiet and convenient for the city centre and railway/bus station Very comfortable modern hotel. Great finish to fixtures and fittings. All staff were great including, reception, breakfast and cleaning staff. Breakfast had style and set us up for days of exploring the Black Forest and towns
Nothing
10.0 / 10.0
The room was really nice and comfortable. The receptionist was very helpful.
10.0 / 10.0
The Alex was beautiful and sleek. I was expecting a smaller hotel to be a little less than exceptional—but that was exactly what I got! The staff were friendly and welcoming, the facilities were beautiful, breakfast was a delight, and everything was just wonderful. If you’re in Freiburg for a stay I would really recommend this hotel, as it is priced along with chain hotels but is close to the city and has a great look into German culture.
7.0 / 10.0
Good breakfast. Room was quite small and air was a bit dry. Bathroom was great.
The lounge could have more things to do.
8.0 / 10.0
Additional fees for parking
8.0 / 10.0
the location is good, close to the center
rooms ar ok, a bit small, breakfast is quite simple,
8.0 / 10.0
The service was impeccable and the rooms were pristinelly clean. The bathrooms were amazing and all amenities were provided. The location was also great as its on a quiet street but extrememly close to the city center.
The double bed is really quite small! I would recommend getting a twin room unless you are very comfortable with your buddy. The breakfast was nice but very basic!
9.0 / 10.0
clean rooms, location close to city centre
very limited menu of breakfast, price not adequate to quality, lack of hot meals menu.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Alex Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Alex Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Alex Hotel?
We found 16 amenities for this rental. This includes concierge services, free wifi/internet, air conditioning, non-smoking, and heating.
