Hamilton

Room only.

All ok.

Very convenient for Lincoln either on foot or by bus.

Central heating was turned off,very cold at night.

Ease of secure entry & exit using PIN codes. Parking allocated to room number & bus stop outside property directly into Lincoln centre.

Mattress needs replacing! Felt every spring & coil.

The hotel was very clean, and in a reasonably central location (for someone who likes walking, at any rate - these who don't may prefer to drive). My room was small, but comfortable and well-equipped. It was pleasant in the evening to relax and watch a little television with the windows open.

When I arrived in the local area, the online visitor guide I had been emailed began telling me my booking was on a street with the same name, in Leicestershire not Lincoln. This turned out not to be so, but it was a cause of some anxiety at the time. After that, on reaching the hotel, the keypad on the main door did not accept the security code I had been sent. I telephoned the number supplied, and the lady was very pleasant, but she couldn't help. She supplied two alternative codes and they didn't work either. In the end, another guest had to let me in (although to be fair, there were no troubles with the code to my room door). Once I was in my room, I was messaged with a code for the main door that was different to that of my room door. However, up until then the visitor guide had told me the codes were the same. It was not reassuring to me that there was confusion over this. In future I will try to only stay at hotels with on-site staff, and good old-fashioned keys. Hotels that prefer up-to-date technology should make sure in advance that the technology works. In addition, there was only one bathroom for many rooms, and the decor of the hotel is grey and forbidding. The many large signs informing guests that they were on CCTV did not give a welcoming feel.