JAMES Résidence & Spa
Top rated by guests





8.1Excellent
(540 Ratings)
"The layout is amazing, the interior is amazing, the bed is perfect, the location. Simple one of the best"
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4-Star Bed & Breakfast
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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A 12-minute walk from La Petite France in Strasbourg, JAMES Résidence & Spa features accommodations with access to a hot tub, spa facilities, and indoor pool. Guests may go for a swim in the heated pool.
Free WiFi/internet
Pool
Non-smoking
Heating
Spa
WiFi/Internet
Hot tub/Jacuzzi
Sauna
Family friendly
Smoking allowed
Contactless check-in/out
Housekeeping available
Fire alarm
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(540 Ratings)
"The layout is amazing, the interior is amazing, the bed is perfect, the location. Simple one of the best"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The layout is amazing, the interior is amazing, the bed is perfect, the location. Simple one of the best
10.0 / 10.0
The property is tucked away from the hustle and bustle of the Xmas markets but close enough to walk there in just a few minutes. It’s quiet, and the small number of rooms means not a lot of coming and going at all hours. It was a very peaceful stay for us.
I loved everything.
4.0 / 10.0
The Sauna was great, and the shared spaces were neat and tidy.
There was no communication at all, to the point that we didn't even know what the check in procedure was - if you want to leave your bags somewhere before your stay, you will have to find another place (this is more like an Airbnb that you can only access after 5pm - NOT a hotel).
We had also requested extra towels to use at the Sauna and a hairdryer - our message and call was ignored (but was 'read' by the owner) and we did not receive either of the items.
The price does not reflect any sort of value you will obtain from this property. The 'double bed' is a joke - could barely fit two people, and while we expected the room to be small, there was barely any room to put our suitcases down.
10.0 / 10.0
Beautiful building well located with modern facilities including coffee machine and usb charging
Steep spiral staircase
8.0 / 10.0
The space and quiet
The person took a lot of time to answer to my texts and calls
3.0 / 10.0
The bathtub was nice, good location walking distance to the city center, easy to find
The pillows reeked of a foul smell, we had to go buy our own ner pillows because they were so bad. When communicated to the host they had no alternatives but just shrugged their shoulders and said they never had that problem with the cleaning crew before, so they did not even have a set of extra pillows available if needed.
The room was cold no matter the thermostat, and the quilt and the robes provided also smelled bad but not nearly as bad as the pillows
3.0 / 10.0
The facilities in themselves were fine, but the fire alarm/smoke detector went off several times during the night for no apparent reason, and we had no sleep. There was no way of silencing it and it went on and off by itself about 15 times. Nobody answered our telephone calls/messages. It continued throughout the morning until we fled the house. We had already left when they sent a message to ask if we had been smoking (no, we are non-smokers). That was all we ever heard from the personnel.😠
Extremely poor performance and attitude by the personnel!!! First no answer, then - after we had already left - a short message stating that they cannot believe this could have happened and question did you smoke in the room, then complete silence. No explanation. No excuses. No compensation for a horrible night with no sleep.
8.0 / 10.0
Super-private room, lofty ceilings, those awesome Euro windows. I took advantage of the tub on the ground floor; reallllly nice, I spent an hour soaking and no-one interrupted. Delicious.
You MUST fix the step out of the room. Someone's gonna fall and die. There's an immedaite 5cm drop which is surprising immediately out the door, and it seems likely that someone will topple headforward down the stairs and dive down the gap at the end to the floor below. FIX THIS.
10.0 / 10.0
Elegant and central. Very comfortable and great design
9.0 / 10.0
The room bathroom and bed were very clean and comfortable and by usa standards the mattress was extra long. The provided linens, and shower care products were quite adequate, there were two small water bottles and the possibility to make coffee. Near enough to the train station and older parts of the town. The very modern style bathroom felt luxurious.
Traveling is hard work and a little bigger water bottles would have been nice but it was super essential they were there!
6.0 / 10.0
Good location. Stylish (but already needs fexing)
Unfortunately, our stay was not as pleasant as we had hoped. Upon entering the apartment, there was a very strong and unpleasant sewage smell inside. Since the check-in was self-service, we tried to contact the owner for assistance, but were unable to reach anyone — calls were not answered and messages went unanswered. As a result, the issue was never resolved during our stay.
Another inconvenience was that the bedroom had no doors, so the smell spread throughout the entire apartment, including the sleeping area.
The mattress was also too soft for our comfort, lacking proper support.
The “spa area” was a joke — it consisted only of a small jacuzzi and a sauna located in a separate area, which did not meet our expectations of a spa experience.
Lastly, we never received the check-in instructions in advance. When we arrived, we tried calling the host but got no response. Only after sending a message did we receive a reply — several hours later.
10.0 / 10.0
The check in and check out was seamless. The spa is very relaxing
A microwave in the room would be nice
10.0 / 10.0
The room was clean, the staff was friendly and overall everything was perfect! There were good amenities and it was very comfortable.
Check-In/-Out times!
10.0 / 10.0
The best room I had in Strasbourg in 9 years I am visiting the city on a monthly basis
Everything was more than perfect. If I had to mention something that would be the dirty dishes and forks in dishwasher and that there were no napkins.
1.0 / 10.0
The location is good, not far from the old town
The place isnot a Spa, the the saua has 0 privacy and the Jacuzzi is a joke.
The room was extremely small, and not at the level of what they charge (around 150€) For this price you can get a much better hotel in the old town or outside. The pictures do not show how the rooms are, they are basically a bait.
1.0 / 10.0
Nothing
Our apartment was busy!
No one answered the phone or messages. The staff knew that the apartments were occupied and did not warn us and did not provide us with others.
We had to look for a new hotel late in the evening.
No apologies were made, nothing.
Worst service ever! I Do not recommend!
9.0 / 10.0
Incredible romantic atmosphere. Very cozy and clean
Couldn’t find it for an hour :( staff sent us the details 5 min after the start of check in
10.0 / 10.0
Location was great. Only a 10-15 minute walk to the main sites. The apartment was very nice and very clean. The spa downstairs was excellent.
There was no air condition in the room and we happened to be there during a very hot week. However, the staff member was nice enough to give us a fan which helped.
10.0 / 10.0
A very good structure. Services were very perfect, with an excellent swim - Spa and sauna. Rooms very were clean, very comfortable bed and perfect showers with fast jet of hot water starting from the turn on.
5.0 / 10.0
pool
room too small
sauna not working in the morning
no soap, no glasses
1.0 / 10.0
The location is very good, close to the centre of town. The design is also good.
The fact that the owners knew of the damaged beds yet they still let us book the unit for the full price of 300€ per night is unethical. Then giving us a smaller apartments for the 2nd night, which is a cheaper unit cause it only has 1 bedroom and a sleeper coach.
Not refunding us... is actually criminal in my view.
No water glasses in the apartment in quadruple apartment, not enough soap either. Mouldy smell in the carpeted area in the 2nd apartment
8.0 / 10.0
The cleanliness and comfort and location
we could’ve used a few hand towels and extra comforters for the beds.
10.0 / 10.0
The apartment was spacious, clean, and quick support after encountering an issue with key. The extra amnesties (sauna and pool) were like a big plus especially that not much can be done at night in Strasbourg.
I would recommend adding hand soap in bathrooms and water bottle especially that we arrived at night.
10.0 / 10.0
Everything! The flat was really nice and clean. The sauna and pool part were clean and really cool too. Really calm place and well decorated.
Really early checkout (11.00)
8.0 / 10.0
Loved the design of the property. convenient location, parking wasn’t an issue on the street too which I thought it would be. quite a busy back steeet so lots of people coming and going. The pool and Sauna were a great addition to the stay.
The Pillows unfortunately smelled of sweat, I would recommend to the owner that they should get new pillows in the bedroom. The rest of the property was clean this was the only issue, however I feel it’s quite important. Second thing was there are tonnes of pictures of the Kitchen, which was nowhere to be found. I asked the other guests and they didn’t know either.
9.0 / 10.0
Very beautiful residence - good location, quiet, nice view, great facilities.
No small towels.
Staff not very responsive.
8.0 / 10.0
Looks very nice and it is very clean. Everything worked really well and we had a nice stay.
There is no AC 🥵
7.0 / 10.0
Spontaneously booked - the suite is very nice, modern, big and comfortable with it‘s whirlpool, rain shower, king size bed and 2 TV‘s.
Unfortunately the „self check-in“ did not work very well. No infos at all, had to search the entrance, calls were not answered and we had to wait 20min until we got the key.
5.0 / 10.0
Good location.
1. Very hard to find the place in the middle of the street, almost impossible. Also it doesn't exist on google maps, maybe cause it's a new residence.
2. Self check in. I personally do not have a problem with that, but you can get confused with the other rooms.
3. The electricity went down, there was no power for about 10 minutes.
4. No elevator, many stairs.
4.0 / 10.0
Chambre trop petite. Le lit trop proche de la porte d’entrée. Nuisance du bruit des escaliers communs. Lumière du miroir de la sdb face a la tête de lit ( toute la nuit) .
9.0 / 10.0
Localisation, propreté, literie, salle de bain, calme, confort général
Netflix en allemand, buse de la balnéo peut puissante
2.0 / 10.0
Locatie
Stoelen
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this bed and breakfast has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at JAMES Résidence & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
Yes, a swimming pool is available for use at JAMES Résidence & Spa. Enjoy the water!
Is JAMES Résidence & Spa pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JAMES Résidence & Spa?
We found 14 amenities for this rental. This includes free wifi/internet, pool, non-smoking, heating, and spa.
