Rowan Cottage

Brilliant location, nice and clean. Lovely fire and hot tub was a great addition. Had everything you could want

The beds were a little uncomfortable unfortunately, old spring mattresses , very sunken and pieces of wood propping up the base but didn't spoil the overall trip

Cosy and spacious, great hot tub.

shower areas need freshen and the upstairs double beds were either too small or uncomfortable for us tall people.

The cottage is quite spacious and the hot tub was fantastic. Got to sit in it and listen to the neighbour playing bagpipes. Amazing.

Bathrooms need a little bit of upgrading

Hot tub was good, rooms in general were well sized with enough space for 6 adults 1 child and a dog. Parking was fine for 3 cars and the cottage was fairly secluded. At some point the decor was tastefully done but now tired and needing a refresh.

On arrival the key box was not secure so anyone could have entered the property, in addition the double doors into the living room were also found to be open. The key to the back door was not found until our third day behind a lamp on a shelf. On entering the property a number of issues were found and are detailed below: Carpets covered in dog hairs - they charge £35 fee for taking a dog so would expect carpets to be clean. Wooden chair in conservatory broken The fridge had not been cleaned and a plastic shelf was broken and dirty Cups were dusty and two were cracked Wooden spoons in kitchen were not fit for use split in half cracked and unhygienic The tea towel provided for use was dirty! Crockery in cupboards were found to have hairs on them Pans had not been cleaned with lids dirty The fitted sheet in the downstairs bedroom did not fit the bed The toilet seat in the main bedroom was not secure and could not be secured properly The shower door in upstairs bathroom was not hanging properly (lying at angle) which meant water could escape Wicker seating outside at hot tub was broken as was a wicker step beside hot tub Cabinets in conservatory had damage on edges and food spills on surface The hoover provided did not pick up much The fridge at the rear door had a broken handle and various bits inside the fridge were broken Cigarette butts had been left outside the rear door Paint work in a few areas showed signs of damage 4 empty DVD boxes were found Cobwebs evident Splash marks on wooden wall and ceiling On finding the main issues shortly after arrival we phoned the Retreat Group to complain on the number provided only to be told we had to phone Speyside Property Services. When I first phoned the response was not great but the on call maintenance guy came and took photographs of a number of the issues that we had noted at that time (others noted after he had left). A cleaner was sent on the Sat to sort bed sheets and hoover.

Beautiful setting

lovely surroundings, warm, cosy and comfortable. Hot tub great to have.

We should have been a party of 8 adults, 1 child but ended up just 6 adults. in fact that number was probably better suited to the property and layout of the seating area.

Lovely cottage, very clean would stay again.

No real negatives apart from the place could do with a bit of a freshen up. Paint and furniture wise.