Holiday Inn - Mannheim City - Hauptbahnhof by IHG
Top rated by guests





8.6Excellent
(3,232 Ratings)
"First of all, the staff throughout, both day and night managers, and bartender, were extremely friendly and warm. They were very pleasant to deal with and any questions / requests brought up were hand..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in Mannheim and with Mannheim Central Station reachable within a 5-minute walk, Holiday Inn - Mannheim City - Hauptbahnhof by IHG has concierge services, non-smoking rooms, a restaurant, free WiFi and a bar.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(3,232 Ratings)
"First of all, the staff throughout, both day and night managers, and bartender, were extremely friendly and warm. They were very pleasant to deal with and any questions / requests brought up were hand..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
First of all, the staff throughout, both day and night managers, and bartender, were extremely friendly and warm. They were very pleasant to deal with and any questions / requests brought up were handled efficiently and positively.
Location is extremely convenient with the HbF 100m away, and easy access to different platforms. Security concerns were never an issue.
Beds are extemely clean and comfortable, and rooms have the double paned glass, ensuring a quiet nights sleep despite the HbF's close proximity.
Breakfast choices was typical German fare but selection of breads, cold slices, and cheeses were excellent.
Can't really think of any negatives except possible parking costs charged by the nearby parking garage but that is not under the hotel's control.
8.0 / 10.0
Good location. Very quiet given its proximity to station. Excellent soundproofing. Good breakfast.
1.0 / 10.0
Nothing at all
We had a very disappointing experience with this booking. We booked the Holiday Inn and paid 150 euros for the room we selected. Instead of staying there, we were moved to a completely different hotel without any consultation.
The hotel we were placed in was clearly a much cheaper and far more basic option. The room was small, noisy, and located directly on a train line. It didn’t come close to the standard or value of what we paid for.
It genuinely feels like we were charged for a higher quality hotel and then placed in a substandard, lower cost property with no explanation and no adjustment to the price. It left us feeling taken advantage of and very disappointed.
I hope Booking.com reviews this properly because guests should receive the accommodation they pay for or a genuine equivalent, not a downgrade disguised as a solution.
7.0 / 10.0
Location is very good, quiet, and comfy
There’s no fridge in the room, when one stays for at least 3 nights, your drinks and food has no where to go but gone bad.. and the pillow is too soft, I twist my neck because of that.
9.0 / 10.0
This is perhaps like lots of other Holiday Inns, but the furnishings are up-to-date and comfortable. The backside of the station is now (especially as it's being reconstructed) not the prettiest, but being extremely close to Mannheim Hbf the location is extremely convenient and it's only 10 or so minutes to the main building of the university. Breakfast was good, staff were helpful. I found the price-value ratio to be average; it's not inexpensive, but I can't say its overly priced either.
I did not always find the hot items at breakfast to be very hot.
8.0 / 10.0
The perfect hotel for traveling further with train early next morning
10.0 / 10.0
Excellent location right next to the main station. Pleasant hotel with good facilities. Staff welcoming. Good breakfast buffet.
Nothing
10.0 / 10.0
Convenient for station for early morning looking distance train
9.0 / 10.0
Good breakfast and location.
Building works nextdoor, but only temporary.
10.0 / 10.0
It has been many years since we stayed in a Holiday Inn and will not hesitate to do so regularly from now on. We could not fault the service, the location, the comfort and the breakfast. Our room was exceptionally well designed, spacious and with high quality fixtures and fittings . It was totally soundproof despite its location next to the railway station. There are cafes and restaurants everywhere and plenty to do and see if you have time to walk around. We thoroughly enjoyed our one night stay and were able to leave our bags while we explored the next morning.
A fridge in the room would have made a difference.
10.0 / 10.0
It's price, location near Central station, value for money, clean comfortable rooms, beautiful lobby, adjoining parking platz
No refrigerator in room
6.0 / 10.0
Modern comfy room.
I requested a twin room and didn't get it, something went wrong in booking process on booking.com. The hotel didn't have any available and refused to provide an additional room FOC. Lesson learned - don't trust booking.com, confirm and/or book with hotel directly.
No parking on site and car park next door is VERY expensive.
8.0 / 10.0
Warm welcome, swift registration. Although they do not have an own parking garage, P5 packing garage is 20 meters from the hotel. And if lucky you can park before the hotel ( although this will be taxi stands in the future ) .
The breakfast was great. Due to little reservations they made our eggs to our liking and fresh. There is enought choice of bread, meat, cheese, etc etc etc .
10.0 / 10.0
Breakfast was very nice, location was perfect (next to the parking and next to the station). Spacious clean and new rooms.
Breakfast starts from 6.30. For me 6 would be better.
10.0 / 10.0
Breakfast was great
Earlier breakfast would be nice, couldn't found information about wifi
9.0 / 10.0
The staff was exceptionally friendly and the location right at Mannheim main station is a plus. Breakfast was good. Rooms were very well insulated from noise.
All was to my liking.
9.0 / 10.0
Perfect location in the city center and right next to main train station.
Big spacious room with super comfortable beds.
All staff are very well trained and super friendly.
9.0 / 10.0
Location was easy...with car park next door. Room was large with fridge and coffee machine. Easy check in and breakfast. Plus lovely evening meal.
Third bed in the room would have been nice as we booked the room for 3 persons. We were asked if we wanted to pay for an extra bed which has always been standard in the past. This was disappointing.
8.0 / 10.0
Quiet location behind the train station connected by a tunnel.
The Japanese restaurant in the same building was fantastic.
No secure bike parking offered by the hotel.
The receptionist was not welcoming, friendly nor informative.
She was curt bordering on surly.
10.0 / 10.0
Perfect location if you travel by train. New building, incredibly large room and great facilities. Also many choices for breakfast. Also it has an Asian restaurant near-by, in case you arrive later and do not wish to travel to the city center.
Close to a very busy road on one side, but not really a big issue, since the windows are very well insulated.
9.0 / 10.0
Staff in the reception could have been faster.
9.0 / 10.0
Room, cleanliness, location is nice, breakfast spread is also nice
Reception girl could not find my booking initially. She had trouble. After asking for bf inclusion in price, the initial response was NO. I had to show the paper, which shows the booking is with breakfast. Lateron she agreed. This was surely not a good experience.
8.0 / 10.0
Facilities is modern and spacious, fornitures as well
position is so n so.... Parking is a problem and is expancive
About cleanliness... Last day of stay( and thank god I didn t use it) in 1 of the bed pillows I ve spotted some big dried blood spots. Im still sweating...
10.0 / 10.0
Thank you very much for your great service
10.0 / 10.0
Brand new and clean hotel, very comfy and directly next to Mannheim train station but still quiet
1.0 / 10.0
I booked the hotel last minute for my mother, due to her train being delayed and her not being able to arrive at home the same night. Booking.com showed an available room for exactly that night and I made the purchase and paid the stay in order for mother to be able to relax and go straight ahead to the room.
However, she arrived to an overbooked hotel, being informed that the reservation I made was not possible. She was sent away, being told that the transaction will be canceled and re-funded to me. She had to head to another hotel the same night, at 12 am.
Now, one week and one promising phone call later, I still get asked from booking.com to rate the experience, seeing that no cancelation and re-fund was made.
I truly see this as a very poor service and organization. I cannot understand how such a known hotel chain cannot handle its vacancies on websites properly, and then not being able to proceed with a cancelation and re-fund.
Therefore, I think it is more than fair to give this feedback and I am sure I will never book a night at this hotel again. Hopefully, I can get my money back.
9.0 / 10.0
Hotel is in a great location with excellent amenities. Friendly staff and very clean (and well-lit rooms) made our short stay perfect.
n/a
8.0 / 10.0
Great breakfast although somewhat slow to fill up. Very good location with parking next door and close to city train station and short walk to city center. Helpful staff.
No complaints, but perhaps a special discount for the parking would have been a benefit.
8.0 / 10.0
Clean and spacious rooms, friendly staff.
Excellent location; 2 min walk to Mannheim Hbf, easy access to the public transport, 14 min walk to the Wasserturm Mannheim.
Nice decoration of the lobby and breakfast serving area.
Many restaurants, fast foods and cafes in the neighborhood (walking distance).
No safety box and refrigerator in the room
8.0 / 10.0
Good location, modern hotel
Breakfast wasn't very high standards
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn - Mannheim City - Hauptbahnhof by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn - Mannheim City - Hauptbahnhof by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn - Mannheim City - Hauptbahnhof by IHG?
We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
