Hotel Real de Naturales
Top rated by guests





8.9Excellent
(751 Ratings)
"Spacious, comfortable in excellent location, central yet peaceful.
Extremely friendly staff. Nice breakfast.
The best."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Hotel Real de Naturales has a fitness center, garden, a shared lounge and terrace in Cholula. The property features a bar, as well as a restaurant serving Mexican cuisine.
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Key card access
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(751 Ratings)
"Spacious, comfortable in excellent location, central yet peaceful.
Extremely friendly staff. Nice breakfast.
The best."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The staff were really amazing, they had fun with us and even though we shamefully don’t speak a work of Spanish, they really worked with us with the google translate. There were a couple of members of staff who spoke English and they were great fun. The shower was also fantastic - it nearly knocked me over first time I got in! The location was absolutely superb- we just walked to everything, easy to find and the parking was great!
The bed was pretty uncomfortable, I felt really cold which as a Scottish girl is crazy!!! I actually slept fully clothed and all the blankets and I still felt cold. It was also crazy noisy all through the night. I had read this on reviews but I just thought it could be that bad. It was. Not just the noise from the street, but also people in the corridor. The cleaners - woah! Shouting early in the morning and their walkie talkies turned up, it was like they were in the room with us.
9.0 / 10.0
This hotel is close to everything I needed. My motorcycle was safe in a private lot with a guard.
Comfortable, strong water pressure in shower,friendly staff
9.0 / 10.0
I appreciated the location, cleaning, facilities and privacy. The decoration is simple and includes all necessary furniture. The personnel is professional and friendly. The bedroom was big including a walking closet.
The use of plastic bottles and plastic containers for toiletries.
10.0 / 10.0
Spacious, comfortable in excellent location, central yet peaceful.
Extremely friendly staff. Nice breakfast.
The best.
8.0 / 10.0
Very well located hotel, area feels safe and is a very big property. They have good food for breakfast and lunch.
Unfortunately the staff at the reception were not the most friendly ones and our room phone was not working so we had to constantly walk there if we wanted something.
10.0 / 10.0
Location close to everything in Cholula, very comfortable bed, beautiful room, surprisingly quiet
Nothing
8.0 / 10.0
Beautiful place and the location
3.0 / 10.0
We liked the design of the hotel. The shower pressure.
Lack of service by the staff. Reception staff hardly greets you. They tried to rip me off when I checked in by putting 22150 MXN into the card machine when the total cost was 2215 MXN luckily I've noticed it quickly. No apology from the staff for this error. Feel it was intentional. There is hardly any security at the premise. Only at the entrance and parking. And the guy just sits on a chair all day doing nothing. Cleaning staff was friendly they greet you. The room that we had was really far im the back next to a main road. So we could hear cars a lot. The walls are thin you can hear the neighbors. Bathroom is very outdated and small, so is the bedding and linnen. Overall we did not got a great vibe from this hotel, which felt more like a motel. For the price I guess it was ok since we stayed 4 days. And the location is great next to Zocalo. But they really need to improve the quality of service and staff. We did not feel welcomed. They have teenagers running the reception with zero skills.
10.0 / 10.0
The location was perfect.the colors of the hotel was amazing
7.0 / 10.0
Nice big rooms with comfortable beds in an excellent, convenient location.
I didn't enjoy the food at the restaurant, but there are many local places to choose from, so not a deal breaker. .
8.0 / 10.0
Excellent location. Beds were comfy, water for showers always hot with good pressure. Restaurant food was good.
Tub floor could have been cleaner.
9.0 / 10.0
the charming courtyard, the spacious rooms, the small balcony. the location. I had to use wifi very early in the morning and for some reason it didn't work so I called the reception and it was fixed promptly.
isolation between rooms since Im a light sleeper.
8.0 / 10.0
Solid hotel in a good location, many good restaurants nearby and close to the attractions of Cholula. Like the charm of the place.
No air conditioning, unreliable wifi
8.0 / 10.0
Staff were all nice, food was good, location couldn’t be more central!
10.0 / 10.0
beautiful hotel, big room, good restaurant, great location (5/10 minutes walk to pyramid), restaurant staff is very kind, very good breakfast
10.0 / 10.0
Everything was perfect
I would expect that receptionist in 4-star hotel speaks at least bit english
10.0 / 10.0
The rooms were clean. Had great water pressure. Plenty of hot water. Lots of spaces to sit and visit. Wifi worked great in our room.
It is an older building which means it has some flaws. However we saw staff painting and doing upkeep. This isn't really a negative.
8.0 / 10.0
The location of this hotel is perfect, it is in the centre of the town. We went for a tour and dinner in the little place just around the corner. The room was spacious enough, and had its old time charm with all the wooden furniture.
No elevator in the part we were on, would not be a problem for young people like us... but it was our fault, to be moving our big 23kg luggage all around Mexico...
9.0 / 10.0
The room was BIG. Clean shower, sink outside the bathroom. Nice building. They had parking places and the gardens were nice. Close to the centre and a lot of restaurants.
All good, maybe include some kettle to heat up some water in the room to fix yourself a tea.
7.0 / 10.0
the place was lovely.
We were on the second floor so could hear the third floor thought the night walking and going to the bathroom.
10.0 / 10.0
The beds are comfortable and the room is spacious and clean 😊
No
8.0 / 10.0
Great location. Cute room.
Quite old and rough around the edges. Could do with a little update but not bad apart from that.
10.0 / 10.0
Our room was spacious for a family of 4. The lighting was great.
8.0 / 10.0
Rooms are fair sized and quiet. The location is very convenient, including free parking for hotel guests. The hotel is close to nice restaurants and bars, banks and shops of art and handcrafts.
No bell boy, third floor without elevator. Only one key card worked. The receptionist did not seem to be interested.
9.0 / 10.0
The property was really nice and cute. Me and my parents loved being able to open the doors to our small balcony. The location is perfect because it’s only a block away from el centro, but you’re able to quiet down after exploring town all day.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Real de Naturales. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Real de Naturales pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Real de Naturales?
We found 22 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free wifi/internet, and free parking.
