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Hotel Xelhua

Top rated by guests

View from property

Junior Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi ) | Bathroom | Free toiletries, towels, soap, shampoo

Junior Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Junior Double Room | Bathroom | Free toiletries, towels, soap, shampoo

8.2Excellent

(365 Ratings)

"Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape."

Yadira

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(365 Ratings)

Hotel in Cholula

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free parking, 8-minute walk to Great Pyramid of Cholula
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area.
Guest accommodations at Hotel Xelhua offer coffee/tea makers and complimentary toiletries. These individually furnished accommodations include dining tables. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Amenities at Hotel Xelhua

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Map of Cholula

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(365 Ratings)

"Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape."

Yadira

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(365 Ratings)

Hotel in Cholula

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cholula

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

About this hotel

Hotel with free parking, 8-minute walk to Great Pyramid of Cholula
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area.
Guest accommodations at Hotel Xelhua offer coffee/tea makers and complimentary toiletries. These individually furnished accommodations include dining tables. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Amenities

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(365 Ratings)

8.0 / 10.0

Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.

8.0 / 10.0

Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day

10.0 / 10.0

Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.

10.0 / 10.0

Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.

10.0 / 10.0

Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.

10.0 / 10.0

At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean

8.0 / 10.0

Hotel was well maintained, staff very friendly and helpful. Easy to find.

8.0 / 10.0

X

8.0 / 10.0

X

6.0 / 10.0

Bed very uncomfortable

6.0 / 10.0

Bed very uncomfortable

6.0 / 10.0

It was okay but lacked a lot things. Too many to list.

6.0 / 10.0

It was okay but lacked a lot things. Too many to list.

10.0 / 10.0

Close to the center

10.0 / 10.0

Great location, front desk very helpful

10.0 / 10.0

Great location, front desk very helpful

10.0 / 10.0

The hotel staff are very nice and helpful. Great Location

10.0 / 10.0

The hotel staff are very nice and helpful. Great Location

2.0 / 10.0

The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!

2.0 / 10.0

The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!

8.0 / 10.0

Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.

8.0 / 10.0

Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.

10.0 / 10.0

Gggg

10.0 / 10.0

Gggg

8.0 / 10.0

Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.

8.0 / 10.0

Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.

8.0 / 10.0

Alejandro was very helpful. We enjoyed our stay.

8.0 / 10.0

Alejandro was very helpful. We enjoyed our stay.

2.0 / 10.0

The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.

2.0 / 10.0

The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.

5.0 / 10.0

This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.

5.0 / 10.0

This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.

10.0 / 10.0

Excellent location. Friendly staff. Great room.

10.0 / 10.0

Excellent location. Friendly staff. Great room.

10.0 / 10.0

Quick and easy check-in. Clean and cozy room. Really close to turistic attractions.

10.0 / 10.0

Great location

8.0 / 10.0

1.0 / 10.0

The front desk staff was rude and unaccommodating. Though we arrived around 3:30 pm, about 30 minutes after check in began, he claimed there was only one room without a window available by the noisy lobby. He also claimed that they only accepted cash, even though neither Hotels.com nor the hotel indicated this. There was a lot of noise in the lobby restaurant and rooftop restaurant/club until 11 pm at night.

1.0 / 10.0

The front desk staff was rude and unaccommodating. Though we arrived around 3:30 pm, about 30 minutes after check in began, he claimed there was only one room without a window available by the noisy lobby. He also claimed that they only accepted cash, even though neither Hotels.com nor the hotel indicated this. There was a lot of noise in the lobby restaurant and rooftop restaurant/club until 11 pm at night.

5.0 / 10.0

Great location and staff! Clean and safe. And nice view to the church and pyramid!

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