Townhouse PLUS @ London Road Stoke





5.8
(41 Ratings)
"Clean and tidy"
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Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Balcony/Terrace and more
Townhouse PLUS @ London Road Stoke enjoys a location in Stoke on Trent, 15 miles from Alton Towers and 22 miles from Capesthorne Hall.
Free WiFi/internet
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
$$$$
5.8
(41 Ratings)
"Clean and tidy"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Everything was okay ,except the radiator it wasn’t working and the room was cold for the duration of our staying.
The staff was not responding for our message and call regarding the radiator.
1.0 / 10.0
We were not happy with the room we were given is not what we expected we were soo disappointed
It was dirty,even the kitchen was dirty everything was not looking clean
8.0 / 10.0
Location
Matrass
5.0 / 10.0
Friendly people and good cooking facilities
Room small plus I have to share a bathroom and the prices are too high for the location
1.0 / 10.0
AVOID, AVOID, AVOID!!! We didn't get access to the property and couldn't get hold of anyone. The customer services number is clearly an AI and nobody was around We had to find another hotel after 11 pm as we turned up late, this was not an issue, we had checked before booking. They have access codes which didn't work, we got new codes in the morning but had to find a new hotel for the night as we couldn't get inside! I have asked for a full refund but haven't had a response from the property owners or booking.com this is unacceptable from both parts and I will never use your services again!
We managed to get access to the room on the second day, both entrance door and room codes had to be updated as neither of them worked. The room had a weird smell and there was a noise from the vents in the bathroom all night. Also the room is next to the road so it is noisy all night.
AVOID, AVOID, AVOID!!! We didn't get access to the property and couldn't get hold of anyone. The customer services number is clearly an AI and nobody was around We had to find another hotel after 11 pm as we turned up late, this was not an issue, we had checked before booking. They have access codes which didn't work, we got new codes in the morning but had to find a new hotel for the night as we couldn't get inside! I have asked for a full refund but haven't had a response from the property owners or booking.com this is unacceptable from both parts and I will never use your services again!
We managed to get access to the room on the second day, both entrance door and room codes had to be updated as neither of them worked. The room had a weird smell and there was a noise from the vents in the bathroom all night. Also the room is next to the road so it is noisy all night.
8.0 / 10.0
I had a very comfortable room, bed etc. and decent bathroom facilities. Also a desk which was very useful.
There were no resident staff and it is possible that I might not have booked the property if I'd realised this. However, once I'd got the hang of it the keying in system was easy to operate and there was a supermarket and coffee shops within easy reach. Positioning of the plug-ins for the electric kettle could have been more convenient.
4.0 / 10.0
Spacious for a studio
Loud as could hear neighbours TV across the hall
Location was not the cleanest or nicest
Instructions for key pad were not clear.for entry as it stated you need a card and when contacted the support team they said someone would call urgently for check in. No one reached out until the following afternoon. So glad a gentleman who lived in the building helped me
2.0 / 10.0
Location
Not clean carpets were dirty and smelled, in a week we asked for towels to be changed but never did. Also bed was very uncomftable and mattress out dated.
Its hard to comunicate with staff, only on whats up but never respond.
6.0 / 10.0
Room was well-decorated and was en-suite, situated at the back of the building so not much noise from the traffic. Towels and shampoo provided and the remains of a hospitality tray. Shared kitchen downstairs with fridge, cooker etc so more or less a self-catering place. Would be ideal for contractors working in the area.
Waited an hour to access the property, sheltering in Sainsburys as it began to rain. Site is unmanned so you need a code for the front door and your room which I hadn't received. Helpline were slow to respond but eventually responded. Room was supposed to have an electric kettle but didn't. The one in the shared kitchen didn't work so had to heat up water in the microwave. Reported this to the helpline in case I was charged for it later down the line. No feedback or suggestions received. Bed was a bit lumpy. Received emails prior to arriving asking how had my stay been and would I be rebooking!!!!
8.0 / 10.0
Big, comfortable room with a decent hot shower. Other residents were all very friendly.
Needed to keep blinds mostly down during day for privacy because window was onto busy street.
9.0 / 10.0
the property was nice and quiet
i like the room becouse it was having its own bathroom
10.0 / 10.0
Clean and tidy
Towels should be changed as wouldn't dry as radiators not used
8.0 / 10.0
Great clean room. Good size. Nice provision of toiletries.
Front door video instructions do not work. Hard to work out how to use.
5.0 / 10.0
Great location, close to train station, shops and walking distance to the hospital.
Loud guests disrupted 2 nights sleep, smell of drains in bathroom, noise from street. Communicate with owner almost non existent. Really disappointing.
2.0 / 10.0
Nothing
It was dirty, the bathroom needs some bleach on it. Round the toilet base smelt of urine, the shower needs a good scrub between the tiles, it also needs a washer as it was leaking at the hose to shower head. The bed was the most terrible thing ever. You could feel every spring. We booked two nights, but I couldn't stay tfor the second night.
6.0 / 10.0
The room was a good size, clean and comfortable. It was decorated to a modern high standard and I liked having the little fridge in the room.
This is really a house of multiple occupancy where people live so you are actually moving into someone else's home which I found a little uncomfortable. There is a large communal kitchen but again I felt awkward using it as it was full of other people's every day living food, utensils etc. It all felt a bit like imposing myself on a young person's hostel. Initially there were no staff available except at the end of a contact centre phone line. I did get a direct phone number later. Also the window in my room looked out directly on to the street at only waist high so the blind had to be fully down for any privacy.
7.0 / 10.0
It has everything you need, good location
The accommodation was very clean and I will book again definitely but won't be in same room, I didn't get much sleep as window is by the road and car noise didn't allow me get much sleep.
2.0 / 10.0
Location was suitable and secure.
the facilities did NOT work. I paid for the bath tub in the room which was an additional cost however I did not receive the benefit of this as the bath plug was broken. This issue was raised with the management team during my stay however no communication was received until the day I was checking out. I have since sent many messages about refunding the additional cost, however the communication was been EXTREMELY poor and on occasion I have even been ignored. Approx 2 months later and I am still waiting on an answer re refund. Not at all happy with the service.
6.0 / 10.0
Comfy bed. Glad you don’t have to carry around a room key and its a code for your room. Nice shower. Pleasant location
Staff shared my mobile number into a whatsapp group with other people who aren’t in this country, (major data protection act breach?), remote didn’t work on the tv couldn’t turn the volume up on the telly, so could hardly hear it, the room was incredibly dark once you pulled down the blind due to all the walls being painted black.
7.0 / 10.0
lovely decor and nice as it was across from the pub
you can hear absolutely everything, due to the shared kitchen downstairs you could smell other peoples foods and the beds were rly low to the floor which wasn’t great!
we always paid the same price as another couple we traveled with and they were left with a nicer room than us? which isn’t really fair considering we paid the same yet they were upgraded
3.0 / 10.0
The staff were really friendly and helpful, sorted a problem we had really quickly.
The mattress was really old and uncomfortable, couldn’t sleep the first night because it was so bad. The staff provided another duvet to add some extra padding, which made it much better.
10.0 / 10.0
The room was spacious and had everything you need. Plenty of towels. I would stay again.
There wasn't anything I disliked.
6.0 / 10.0
code door access was very convenient. big kitchen space and decent sized room.
it was impossible to get Netflix working properly on the tv, the bed was super loud and the setup of people living there permanently wasn’t clear in the description.
6.0 / 10.0
Was decent and good price. Location is next to Lidl and Sainsbury's. Also next to fast food places and barber shops. 20min walk from Stoke station too.
Since there are many different people coming in and out, you can hear doors being opened and slammed. People playing music loud. Someone left skid marks in the toilet. Value for money but wouldn't recommend getting shared bathroom. Also bring ear plugs if you plan on having an early night.
FAQs
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Townhouse PLUS @ London Road Stoke. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Townhouse PLUS @ London Road Stoke pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Townhouse PLUS @ London Road Stoke?
We found 5 amenities for this rental. This includes free wifi/internet, non-smoking, heating, balcony/terrace, and wifi/internet.
