Ramada Hotel, Suites and Apartments by Wyndham Dubai JBR

The valet parking staff, housekeeping staff and restaurant staff were very courteous and helpful. The location of the hotel was good and the rooms are of a very decent size. Less than 5 minutes to the beach and in a good neighbourhood. Shaded parking in the hotel. Breakfast was good, dinner was decent. The bed and room facilities were good.

We were a group of six families with 6 different bookings. One of us who arrived first got charged for a room upgrade by the front desk staff saying there was no free upgrade available. The second family who arrived next was told their room was not ready and asked to wait. Three families who arrived a few minutes later got free upgrades to similar room types without any additional payment while the family who was told their room was not ready was still waiting for their room. So there was absolutely no consistency or consideration in priorities, room upgrades and reporting queue and this was poorly managed. When there was a long queue for check-in during the peak check-in hours, one of the staff left for a break for quite sometime leaving the queue in that counter unattended for some time. The swimming pool was small for such a branded hotel with so many rooms. This is one of those properties where you seem to stay in a very good hotel yet feel something is missing or could be better.

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The room is neat,tidy and very clean..the room also very spacious. The location also very nice..near to many attraction and JBR WALK..I would love to come again and stay here.

Less variety for bfast menu..but overall still ok..nothing much to complain.

Location and comfy bed

I did not get the view that was shown on the pictures as I was given a 1st floor apartment. In the bathroom, the shower drained very slowly; every shower flooded the entire bathroom. Disgusting.