Feathers by Chef & Brewer Collection

This is a lovely, old building with clean and comfortable rooms. Unfortunately the heatwave that hit England made the rooms extremely hot and stuffy but they did supply an oscillating fan for everyone. Being able to.open more windows would be an improvement but the staff were so helpful and friendly, plus they were all suffering the heat as well. The breakfast was good with an excellent choice of cooked items as well as cold. I had lunch there one day and it was also excellent. Top marks for trying to help everyone live with the heatwave!!!

Need more fans and a way to shade the glass dome on the staircase to the upper rooms as it was absolutely boiling hot upstairs.

Room wasn't cleaned on 2nd day so we were left with unwashed cups and saucers, no big deal but worth mentioning for future bookings

I like everything about this lovely hotel. I use it quite regularly as it's very near my family.

Nothing everything is good

Room was fine, bed comfortable and glad they are least had a fan in the room, but still very warm. Food in restaurant ok. Breakfast fine.

Radiators were on in the corridors and stairwell when it was 32 outside 😩 i had to walk upstairs, through a class atrium with boiling radiators and when I showed the receptionist, she came and seemed to be turning them off, but weirdly they didn't get turned off...they were all on full blast😲 I did tell a member of staff from the pub late in the evening and she assured me a manager would come over and turn them off. Next morning, the two in the atrium seemed to be turned down but still working. I suspect they have a faulty system and hope they do get it fixed, because that stairwell was lethal. I did get offered a free breakfast, but only after I asked. Anyone with health issues, I'd ask to not be put in the rooms that side, (20 upwards I think).