Hertford House
Top rated by guests





8.1Excellent
(674 Ratings)
"Cozy room with lots of nice details."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Hertford House offers contemporary, bespoke accommodations in a convenient location. Free WiFi is available throughout the hotel. The property features a bar and a restaurant.
Business facilities
Concierge services
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Family friendly
Ironing facilities
Smoking allowed
Toilet with grab rails
Accessible by lift
Key access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(674 Ratings)
"Cozy room with lots of nice details."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Cozy room with lots of nice details.
7.0 / 10.0
The area was ideal
The staff were exceptional
There were stains in the bathroom
One of the bedside lights didn't work
10.0 / 10.0
Lovely and local , great clean and tidy rooms breakfast was Amazing
Nothing
8.0 / 10.0
It was a pleasant stay
Pretty noisy well into the early hours but it was outside noise and was a Saturday night in a buzzing town
10.0 / 10.0
The property was well situated, the staff were all friendly and the room was clean and comfortable. I feel the room could do with a paint but this doesn’t affect your stay.
8.0 / 10.0
Loved the breakfast. Very handy for me visiting relatives in the area.
Radiator over toilet makes the toilet a little cramped.
10.0 / 10.0
The staff were very personable, had a great bar and restaurant
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8.0 / 10.0
Big room with a comfortable bed . Large bathroom as it was a disabled access one with nice smelling toiletries and plenty of towels. Lovely meal in an attractive restaurant . Chips and fries particularly good.
Loud hum from generator (?) And no view other than the grey machinery and a large canopy.
Carpet needed cleaning but otherwise room clean.
6.0 / 10.0
The room was nice, spacious, clean and well presented.
The mattress was relatively hard but the worst issue was the outside noise. The single glazed sash windows do not keep any noise out. As we were on the first floor on the street side we could clearly hear peoples conversations and worst still, the rubbish truck arrived very early morning and all you could hear for the best part of 30 mins was all the waste and glass being crushed!
8.0 / 10.0
Very convenient location for visiting relatives
Lovely breakfast
Polite staff
Clean and comfortable
Good value for money
Noisy overnight and probably made worse by being in room without double glazing.
9.0 / 10.0
Room clean and tidy. Location fantastic. Breakfast first class. Staff very pleasant and helpful.
Wasn’t able to adjust the heating in the room
10.0 / 10.0
The breakfast was OUTSTANDING and we stay away a lot!! Staff superb great stay
Nothing it was great
8.0 / 10.0
Cozy and efficient
8.0 / 10.0
Great location and rooms.
One of our rooms tripped electricity presumably in the night and no hot water.
10.0 / 10.0
Staff when above and beyond to make sure our stay was pleasant
9.0 / 10.0
I booked this hotel while searching for accommodations in Hertford for a business trip. Since it wasn't easy to reserve five separate rooms for five people, I booked a mix of single and twin rooms and then made an inquiry. I received a very kind response saying they could convert a double room into a twin, which was extremely helpful.
Thanks to that, we had a great 6-day, 5-night stay. The rooms were spacious and bright, which we appreciated. The beds were a bit small, but everything was always clean, and very classic. The hot water worked well and the water pressure was just right.
Breakfast was excellent as well — the kind of delicious food you can't easily find in London. I would definitely choose this place again if I return to Hertford.
The single beds were a bit small, and although I stayed here for a business trip, the room setup was not suitable for working. However, this is completely understandable.
3.0 / 10.0
Cleanliness
Thin walls , I could hear my neighbour brush their teeth , the bathroom needs upgrade .i could not lock my door from inside
6.0 / 10.0
The place was very warm , well kept bar and Lounge area ,
The waitresses were efficient and courteous
Food was very good , small selection but big on quality and imagination.
The bed was very comfortable and pillows great too
Great overall
Room got quite smelly during restaurant hours as I was above the kitchen area
The. Breakfast paid for was for only one thing on the breakfast menu
Thought it should let a person have a porridge for a starter too
But was told if I did that I had to pay for two separate breakfast.
Which I thought was mean
8.0 / 10.0
Friendly staff, comfortable rooms, good bar service, excellent breakfast!
Intermittent hot water supply and a recurring fire alarm fault impacted our stay, although it wouldn’t stop us staying here again
6.0 / 10.0
Friendly staff
Good breakfast
Clean and tidy
Level of noise - only got 4 hours sleep
7.0 / 10.0
Great location, comfortable room
Paintwork needed touching up, quite expensive and breakfast was disappointing. You could only choose one thing, there was a £4 surcharge for the salmon dish if you were staying at the hotel (even though other dishes on the menu were more expensive) and afterwards I was still really hungry.
10.0 / 10.0
Very stylish, excellent cleanliness and so comfortable.
Nothing not to like.
8.0 / 10.0
Stayed several times before. Excellent location, in relation to town centre and pub next door. Place is clean, comfortable and ‘different.
Pre - warned regarding noise from pub and bar downstairs. Did not cause any issues. Would be good if bedroom windows were double glazed as we could hear people talking outside.
7.0 / 10.0
Location was great and due to the lift being broken we were offered a complimentary breakfast.
The mattress was quite unforgiving.
10.0 / 10.0
Central location, friendly staff and very clean, great value for money
Loved everything
4.0 / 10.0
In town center location
It was over a very noisy Pub with rowdy drinkers outside and loud music until 11pm - I stayed in room 209 at the front of the hotel avoid at all costs - during the night the smoke alarm and the side lamp and the fit fitting flashed for a milli second every 5 mins or so - constantly being kept awake I books for 2 nights but stayed for one one - it took the hotel 2 weeks to respond to my complaint and refused to refund the second night- avoid this hotel if you want to sleep peacefully- I would never stay they again
10.0 / 10.0
The staff were absolutely amazing
Nothing
6.0 / 10.0
Room was good - as was breakfast.
Slept well.
Discovered room had NO hot/warm water. Shower impossible & shave v. uncomfortable.
Lift didn't work (for how long?) unhelpfull for a 1st floor disabled room & bathroom (that we hadn't asked for!)
Change of ownership being badly handled as all pictures in bar/restaurant had been removed too
3.0 / 10.0
Staff were very good
Tired. In need of redecorating and a thorough clean
8.0 / 10.0
The staff were lovely and the rooms were excellent with quirky decor and very comfortable beds. Great location for one night and it was very dog friendly.
It was a bit noisy outside but this is made clear on the hotel website. As it was a Thursday night it wasn’t too late and didn’t disturb us.
10.0 / 10.0
Modern, clean & amazing restaurant
7.0 / 10.0
Good location in centre of town
Staff mostly really friendly
Awful smell in lift.
Couldn’t have bedroom window open as the smell from the kitchen extractor underneath was awful.
Bedroom carpet dirty.
Shower not good power, kept going hot & cold. Trim missing from shower door.
8.0 / 10.0
I thought this was a great little hotel and very good value for money! Staff were all fantastic. The room was clean, bright and comfy. Breakfast was 10/10
Nothing
7.0 / 10.0
breakfast excellent and Hertford itself alive and thriving with new cafes, bars and a cultural community centre…
8.0 / 10.0
The hotel is great in terms of location (although no parking) but parking all close by. The food - breakfast probably the best one I’ve had in a hotel and the wine is good too. The rooms were clean and comfy and has everything you need.
The noise. If youre sensitive to noise, sleep before 11.30/12pm and are planning a chilled evening in your room, unless you can drown out the noise with watching a film until midnight (what I did) this hotel wouldn’t be suitable. You feel as if you might as well be in a bar with the noise transfer from the pub attached and local bars/pubs.
9.0 / 10.0
Awesome location, great staff and nice room
We had a large accessible wet room which was very slippery when wet and the shower ran hot an cold ever time we used it
4.0 / 10.0
The breakfast was the only thing I can honestly say was great, the room was old outdated and no fridge, the toilet was disgusting to see and should be removed immediately as nobody wants to see urine stained and calcified each time you go to the toilet.
The room needs a fridge, the toilet is old and disgusting for guest to see I would remove this asap if you dont want more complaints
10.0 / 10.0
Staff are fabulous
Room was comfortable loved the bath.
Very well look after and clean.
Comfortable bed great nights sleep
N/A
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hertford House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hertford House pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hertford House?
We found 20 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, non-smoking, and pets allowed.
