Hotel Havana





7.8Good
(600 Ratings)
"very big room"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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Hotel Havana is located in a 19th-century building on the shore of the River Rhine in Mainz, and offers bright decorated apartments with free WiFi.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Family friendly
Ironing facilities
Smoking allowed
Fire alarm
Fire extinguisher
$$$$
7.8Good
(600 Ratings)
"very big room"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Thanks a lot
6.0 / 10.0
The location was perfect.
It is called hotel but it is more like a hostel.
No stuff avaliable, a kind of a basic apartment.
6.0 / 10.0
It was clean and a great location.
When we arrived we needed to pay extra. The hotel did not make it clear on booking we needed to stipulate how many people. We booked two rooms but the registration said only two people. We had to pay extra, we had to pay extra for someone to wait for us as we got in late.
9.0 / 10.0
Brilliant location, really spacious studio apartment. The early check-in was great.
We parked across the road in the large Rheingoldhalle carpark - very convenient, although we were charged 24 Euros for about 24 hours.
Nothing. Everything was fine. I was a little warm in the room. We didn't try the portable aircon because of the city noise when we opened the windows.
7.0 / 10.0
Central location .
Lack of reception/information about local attractions. Access is extremely difficult with only access from the rear and then through the eating area of another restaurant.. Only space for one vehicle in drop-off area ( and watch out for the descending steps on the edge.).
3.0 / 10.0
The room was spacious and comfortable.
The glass in the bathroom was uncleaned, with toothpaste on it still. Other than that, everything was fine. The reason for the low review is the owner. He knocked on my door at 8pm asking me to make a work related called for him in english. I expressed my discomfort with working while staying there as a guest and did not make the call. The next morning, the owner confronted me and began to lecture me about how I should be wiser, less American, and more Chinese (I’m Chinese-American). He said that a Chinese person would’ve worked for him for free and made the call he needed. I refused to listen to his complete lecture, so I began to leave and he lectured me all the way out the door. If you would like to stay here, it would be best to not interact with the owner.
6.0 / 10.0
Good position to visit the city.
Cleaning to be improved in the common spaces, in some areas of the apartment and of some furniture (spare pillow, couch, kettle). The bathroom is recently renovated but the rest of the apartment definitely needs some renovation, too. Guests are asked to leave the kitchen clean but are not provided with kitchen towels. Cannot really be defined a hotel as there are no hotel services. Definitely overpriced.
5.0 / 10.0
Manager was very nice
Super noisy mobile AC which had a pipe attached so had to leave the window open and the road was also super noisy. I hardly slept. The bed was also not comfy, only one very hard pillow. Hardly any shower gel…
9.0 / 10.0
Right in the city centre, clean and nice
-
10.0 / 10.0
very big room
great location
8.0 / 10.0
Location good, comfy beds and facilities in the room
A noisy street outside
9.0 / 10.0
Location, size of my room, ease to check in, help from staff, unloading parking (limited to two cars), bathroom was large.
The room was a bit dark. Would be great if there was a parking arrangement with nearby parking with price reduction.
10.0 / 10.0
location, environment
NA
9.0 / 10.0
The property is more like a number of private apartments. It was very clean, private. We arrived during a heatwave and while the was no air conditioning, they had opened the windows and brought in two fans to help cool it down.
the location is excellent, by the Fischtor Turm and a block from the Dom.
There was quite a bit of noise from the street during the night and we had to have the windows open because of the heat.
1.0 / 10.0
The location
First, of all Hotel Havana is not a hotel. It is apartments. It is mentioned that there is parking around the hotel which is a big LIE. When I said that to the owner, he replied in a very rude tone of voice (actually spitting on my face since he was not wearing a mask) : "BE CALM! THIS IS GERMANY. NOT GREECE". We had to go up 3 sets of stairs to reach our room with ou luggage. The bathroom was dirty, the towels torn and the bed was covered with something made of very hot material which made our nights unbearable. I would not even recommend it for animals' stay!
10.0 / 10.0
Clean, big, well equipped apartment in a great location. The owner Deli, welcomed me and assisted with the luggage to the room. He gave some useful tips where to eat and what to explore.
10.0 / 10.0
Very friendly staff. Huge, comfortable and modern room and bathroom, great value for money. Everything was in order and kitchenette had everything you might need except for food itself.
Nothing
5.0 / 10.0
Good location. Room is nice and spacious.
Lousy check in. Nobody there when I arrived. All dark. Had to go to Hilton Hotel to contact somebody. Bad service. No breakfast or laundry. You are on your own. Very bad. I had booked the night before but had to change date by one day. They charged me for late cancellation even though I only changed the booking by one day. One old guy finally showed up to check me in. Didnt speak English and little German. Come on. If you cannot have a functioning reception dont run a hotel. 😡😡😡
10.0 / 10.0
Spacious and clean.
You need to arrange the check-in in advance, otherwise you'll have to wait for someone.
10.0 / 10.0
The host was very kind and helpful. The room was very comfortable and the bed and bathroom were excellent
Everything was fine
5.0 / 10.0
There was a little kitchenette in the room which was enough for cooking main dishes. Also one water boiler and a microwave were available for using in the room. The room was good enough for essentials. Location is very very good, too. There was no breakfast or so provided.
The staff couldn't speak any German or English. I needed an iron and a knife but I couldn't find anyone in the hotel. So, you have to give them a call or nothing. I left notes for the staff to clean the room after the first 3Rd day, but nothing happened. However, when I could finally reach them, they were helpful anyways.
10.0 / 10.0
Amazing apartment with everything I needed. I was only able to stay a night but I was amazed at the value of this place. Deli (the guy who welcomed me) is great..... really helpful. I will go back to this place!
Nothing to dislike.
8.0 / 10.0
Nettes Hotel das vor allem bei Preis und Leistung überzeugt. Man sollte daher keine überzogenen Erwartungen haben.
WLAN ist praktisch nicht nutzbar, aber LTE Empfang war ausreichend.
7.0 / 10.0
Die Lage ist zur Stadt- Besichtigungen sehr gut, Essengehen und Einkäufe sind ohne lange Wege gut zu erreichen. Das Zentrum liegt ca. 2min weg.
Die Straße vor dem Hotel ist natürlich nicht leise, im Winter nicht problematisch, im Sommer...
10.0 / 10.0
Sehr zentral gelegen und sauber
8.0 / 10.0
Altstadt Nähe,
Gute Anbindung an Parkmöglichkeiten
Rhein Nähe
Leider gibt es kein Frühstück
7.0 / 10.0
Das Zimmer lag auf der Strassenseite, was mich aber nicht gestört hat. Ich war tagsüber nicht auf dem Zimmer. Kaffeemaschine war vorhanden.
Wäre schön gewesen, wenn 2-3 Kaffeepats oder Teebeutel vorrätig gewesen wären. Ansonsten war aus meiner Sicht alles in Ordnung.
6.0 / 10.0
Super Lage, sehr guter Preis, freundlicher und zuvorkommender Mitarbeiter. Geräumiges Zimmer und großes Bad mit großer Dusche.
Das Zimmer war nicht sehr sauber (kleine Spinnenweben, Staub auf den Sockelleisten, Ecken, Nachttisch etc.). Ein neuer Anstrich des Zimmers würde auch nicht schaden. Die Toilettenbürste müsste dringend mal ausgetauscht werden. Die Zimmer sind etwas hellhörig, die Fenster sind nicht ganz abgedichtet.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Havana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Havana pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Havana?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
