The Sands Hotel Hokianga

Beautiful clean great views

The single bed was squeaky

As well as being a beautiful location - the hotel has vastly improved since my last visit - facilities have been updated and everything was clean, fresh and beautiful looking. The room was very comfortable and there was plenty of parking. The staff were also very friendly and helpful.

Nothing to add here

This was the second room at this property that I booked for this trip - sea views were impressive and the room was very comfortable, clean and beautifully updated. the outdoor furniture outside the room on your own sheltered patio was an added bonus as the weather was also beautiful!

Nothing to add here.

The views, location, layout were all great. The pool was nice, staff were mostly great.

Incomplete, it felt like they had run out of time to complete our room before we got there. Wifi didn’t work in the room which was initially made out to be a temporary issue but it became apparent it was an ongoing thing so we had to use our own data. The room key didn’t work when we checked in and whilst the woman on the front desk was helpful it resulted in me walking back and forth from the room to reception in the rain 4 times to resolve. In the end I was given a different key and told not to lose it but that felt like potentially a security issue? When we arrived well after check in time, a broom had been left on our balcony and there was an ironing board by the front door - these felt like they weren’t supposed to be there and were forgotten about. Our room was cleaned once during our stay - clean towels were just sort of chucked on the bed, I wasn’t even confident they were clean and the door wasn’t closed properly when they left so our room was left unlocked. The room didn’t have anywhere to sit except the bed and the desk (but only for 1). The bed rolled away from the wall when sitting up in bed. A cockroach crawled past me in the night The bathroom doesn’t have much privacy and seems to have a lot of wasted space. There was no menu for the restaurant or any other information in the room including about breakfast so we had no idea they even served breakfast or what time it was so went elsewhere. There didn’t seem to be any soundproofing between rooms. Our neighbour played loud music for hours which sounded like it was in our room. Room felt quite clinical and empty Mirrors in the room felt cheap and distorted The restaurant is quite expensive which I assumed was due to the remoteness to get fresh ingredients however one of the sauces that came with my meal tasted like it came from a packet and the even the mojito I ordered had dried mint and lime not fresh which was bizarre.