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Ratings and reviews
7.6 / 10.0
Good(765 Ratings)
100% verified reviews
10.0 / 10.0
LOVELY!
Just lovely, we stayed in the suite. With the bubblebath, it came with a huge shower! Just loved our stay!
Nothing everything was just amazing
4.0 / 10.0
While there were some positives about our stay, most aspects were largely disappointing and made the booking not worth i
The room itself was aesthetic and looks good at first glance. The receptionist and cleaning staff were kind and generally helpful.
The main issue was being charged for roses and towel swans that we did not request. We were told a refund would be processed, however over three weeks later there has still been no update or refund received.
Several facilities were also not as advertised or not functioning properly. Two out of three hot-tub features did not work, and part of the tub was broken on the side. The toilet was not clean upon arrival, with toilet paper left inside and a mostly used toilet roll on the holder.
The TV did not support SharePlay, an issue the hotel is already aware of and that other guests have mentioned in previous reviews. Despite raising this on our first day, we only received a response on our last evening. This rendered the TV useless as the free to air TV was all in Dutch, and my partner and i only speak english.
We also went most of the stay without certain amenities listed on Booking.com, such as bathrobes. When they were finally provided, they were poor quality (holes/falling apart) and barely fit.
Other, smaller issues include the quality of the room itself - nails sticking out of walls, big dip in the middle of the bed. And despite the room having convenient black out blinds, there was a router right above the bed which was very bright and disturbing when trying to sleep.
6.0 / 10.0
Overall I think it is a good value for money as the room was clean and comfortable, staff were friendly - easy to get in
Comfy bed
Spacious room
Hotel looked like images online
Staff were friendly and welcoming
Cleanliness was excellent
Hot tub buttons did not work
Very bright blue flickering lights above bed at night and would not turn off
Wires dangling from ceiling at the side of bed
Not much storage for clothes
Couldn’t get TV to work
Fridge did not work
6.0 / 10.0
Beautiful room but not what we were anticipating.
The room was absolutely stunning. The location was good. Easy to get into Amsterdam Centraal. One of the receptionists waited for us to arrive past the check in time. We were unaware there was a check in time so that was lovely. The room was set up beautifully for my birthday. We were also given late check out free of charge as we were unaware of the hot tub not working.
The light switches are so confusing to use. We were never told about any maintenance issues but when we stayed there we were unable to use the hot tub as a hot tub. We had to use it as a bath instead.
10.0 / 10.0
cant wait to go back already planning it and looking at dates
beautiful room clean and comfy bed hot tub was amazing after full day of walking and exploring. low noise warm room. amazing stay all together.
can't fault this hotel at all staff is super helpful and friendly allowed us to leave luggage at hotel before check in time so wouldnt have to carry every where. also allowed us to check in early.
9.0 / 10.0
Enjoyed would go again
Very clean , very modern , very spacious and a good location
Not a smoking area
10.0 / 10.0
had the best time lovely staff and great hotel
everything
4.0 / 10.0
Very disappointing
Zandaam town is lovely
The smell in the building is so so bad! The Saturday night was so loud and busy with clubs around, some warning would have been nice as could not sleep from noise at 3am. The lighting in the room is so bad can’t see anything. The restaurant below had rude staff who wouldn’t serve a bottle of water because they had closed only 2 mins prior, and vending machine was empty. Overall I would not stay here again.
8.0 / 10.0
Perfect place to stay just out of the city, nice travel and walk to the station. Highly reccomend’
Great location, staff where super friendly and accomodating. Big windows to look out of!
AC was not strong at all, constantly trying to aghast or so it was stronger but to no avail. Can’t complain too much as it cools down at night in summer and we spent alot of our time during the day out of the hotel. Windows open too which helps with the breeze and draft
7.0 / 10.0
nice but a bit too expensive for what it is
the hotel itself is very pretty and modern, it has the restaurant and cafe downstairs which is nice. zaandam on weekdays is a bit empty and don’t expect to be able to eat out late.
we got to our suite (even after our supposed arrival hour) and it wasn’t cleaned at all. the employee working on the reception told us she would clean it herself and that it would be ready in 20 minutes. it was okay but it’s not what i would expect with the price we payed. also, we didn’t get any bathrobes and the place itself, outside the room, was a sauna!!! our “jacuzzi” was just a big bathtub with lights.
8.0 / 10.0
Overall a pleasant and relaxing stay in a comfortable luxurious room
The suite room was mega , if you have enough time to make full use out the room definitely worth it
Initially fairly hard to spot as it was within another hotel bar restaurant sort of thing maybe clearer signage
8.0 / 10.0
Great value for money
Really spacious room and amazing comfortable large bed.
Two flights of stairs to get to my room. The staff did help me carry my very large suitcase when checking in.
Staff aren’t around after 9pm.
9.0 / 10.0
Excellent stay in Zaandam
Excellent location right in the middle of the bars and restaurants, high street shops and railway station just a short walk. Room was clean and spacious.
We liked everything
9.0 / 10.0
A great value option for Amsterdam
The room was huge and great value for money in Amsterdam.
The room was opposite a busy bar and very noisy in the evening.
1.0 / 10.0
Never ever again
We wanted to stay for 2 nights, but couldn’t sleep because the bar downstairs was playing music until 2:30. The second night there was a party outside the hotel which we were not informed about by the hotel upfront. We had to leave in the middle of the night as the situation was bit tolerable and sleeping simply not possible. All we got as response from the hotel was this: „As you can see in previous reviews, you can read that several people have suffered from noise nuisance. Unfortunately, this is not the best hotel for a quiet overnight stay, as the hotel is right in the center.“ What other purpose than a quite overnight stay does a hotel have? I recommend everyone to never book a night at this hotel!
8.0 / 10.0
Love the stay and rooms as well as location, definitely stay here again
The room and place was amazing and great location in Zaandam, close to metro and attractions. Let bed the coffee machine in the lobby and the room/bathroom was stunning
Quite a bit of street noise being in the restaurant street of Zaandam but also expected I guess. A little annoying having to ask for the coffee beans to be topped up, empty the ground beans as well as top up the water almost everyday, this was only annoying as there is staff everyday that could manage that in the lobby. The wifi could be better
9.0 / 10.0
Superb
Clean, modern room and nice shower
Tricky to find entrance, a lot of stairs
10.0 / 10.0
beautiful and romantic
the shower, the size of the room, the jack daniels bottles of shampoo
10.0 / 10.0
Exceptional
Service was great food was great. Loved it.
7.0 / 10.0
Good
Room was nice and spacious, and hotel in a good area next to many restaurants and retail shops. An easy 10 minute walk to the train station, even with luggage.
The shower had absolutely no privacy. There were no coffee/tea facilities in the room. There's a coffee machine in reception that you can use, but there's no milk available and no fridge even if you bought your own milk. Also the stairs are very narrow and steep, not great for big luggage.
8.0 / 10.0
Very good
the room is very nice and the bath is nice a big enough for 3-4 people
the pillows are to hard to sleep on and nfortunately we were traveling with some big and heavy luggages there is no elevator to go upstairs so we had to lifted our luggages upstairs by ourselves.
8.0 / 10.0
great location not far from the station plently of bars and food places around here
great location rooms are stunning. tons of room showers are amazing very comfortable
breakfast was very poor. wouldn’t of fed the 10 of us. was mostly all bread not a great selection of anything else
8.0 / 10.0
very nice clean large rooms and the bed was comfy
very clean and nice warm shower
the light switch’s they were 😤 very frustrating to use
10.0 / 10.0
Great stay, clean and comfortable. Friendly staff.
Friendly staff and room was as shown in pictures, modern and clean. Good location and easy to get to, close to station, bus stops and train station.
Overall was good, can get loud on Saturday night but that is understandable based on location.
10.0 / 10.0
will be back for sure!
facilities and spacious
friendly staff
location was nice
zandam is a lovely area of Amsterdam
3.0 / 10.0
Poor
Large room luckily with a couch where my daughter had to sleep since no bed was provided for her.
They accepted a reservation for 3 (2adults 1child) but provided a baby cot where my daughter didn't fit plus it contained a wood plank with a towel to cover it (no kidding). Drain completely clogged (never fixed). Room never cleaned and receptionists extemely loud during afternoon. No one at the reception from 9pm to past 11 in the morning.
3.0 / 10.0
Hats of for the friendly staff, who made it possible to stay at this property. Never again!
Room size.. and Staff were very helpful and do whatever they can.
- no elevators.. so many tight stairs.
- noise from the street on weekends until early morning.
- room cleaning service is not frequent.
- open shower area to the room. No privacy.
- taxis or cars does not reach the hotel. They will drop you / pick you up from nearest place they can park. It is so annoying when u have more luggage to roll or it is raining.
- no proper maintenance in the rooms. First room AC was not working, second room wash basin mixer was leaking.
10.0 / 10.0
Exceptional
One thing I did not like was the really thick pillows, but I guess it's down to personal preference
10.0 / 10.0
Manzo’s Suites is the best! Highly recommend
The staff was very kind and professional. The location was awesome. There were a lot of bars and restaurants nearby that we could walk to. The train station was our main use of transportation and it helped that it was close to the hotel especially after a long day of walking.
No elevators
10.0 / 10.0
perfect
bath! perfect
no like everything
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Manzo's Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Manzo's Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
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