City-Hotel Ochsen
Top rated by guests





8.8Excellent
(306 Ratings)
"Everything but the parking"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Built in 1543, this hotel in the center of Zug accommodated famous guests like Johann Wolfgang von Goethe, yet it offers modern amenities like free internet and air-conditioning.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(306 Ratings)
"Everything but the parking"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
Location and lobby
This is my third and final stay at this hotel. The hotel building and main areas are charming, but I am disappointed with the basic level of the hotel.
I have held several rooms and now went for a 1 person room after first time being stuck in the attic room where there is almost no space to stand upright. For 300 euro a night, I did not expect to step into a prison cell sized room, with only a bed, a desk and a chair and small bathroom, in a corner directly above the stairs with the feel of a staff rest room.
The view out of the window was directly to another building with windows. The aircon showed an E4 error, so I had to open the window for cool air, but there was noise from traffic and people being loud in the alleyway outside.
All three times I have stayed here I was at breakfast around 8.45 and the eggs and bacon were finished, I waited for 40 minutes and only the egg was refilled, the bacon was not. Besides that there are no healthy options to get some protein in. Sugary options are there. Also, from early in the morning a cleaning cart was stalled directly outside of my door in an already small passage way and remained there until I went to check out. All in all I would not rate any of this 4 stars and it does not justify the high price. This is the last time here for me, unfortunately because the check in staff is great and location is lovely.
9.0 / 10.0
Excellent stay, lovely staff, beautiful rooms
Breakfast was very good, could be improved with a toaster for bread
10.0 / 10.0
Everything but the parking
Parking
7.0 / 10.0
Superb service at the front office.
Unfortunately, smell of tabacco in the room.
6.0 / 10.0
Location, breakfast, shower
I was given 6th floor loft room, lifts only up to 4th floor, walk up the stairs for the top two floors. Very slanted ceiling, unable to get into bed from either side and bed very very low
10.0 / 10.0
Location is amazing, everything is within walking distance, views are breath taking
10.0 / 10.0
The welcome you get in City Hotel Ochsen is what would make you come back ! The little things they do great - requesting a little jug of milk when you arrive late is no problem will deliver to your room , to showing you the map of Zug. Both the man and lady on reception are brilliant and should be commended , same with the owner whom I met one of the nights . Better than any of the more expensive hotels in Zug which I’ve stayed at ! I will be back !
Rooms are well laid out , clean and cosy with beautiful modern bathroom - a pleasure .
8.0 / 10.0
Location and friendly employees
Rooms a bit antiquated
10.0 / 10.0
Nice facilities, super warm welcome with kids set, spacious room, everything is clean. I want to say thank you for cleaning and organising all the things when we are out for breakfast after the first night. Breakfast is simply but delicious and definitely satisfied. We enjoyed our stay here.
Not at all
9.0 / 10.0
Perfect location, adorable property, nice restaurant with delicious breakfast and lovely staff. My room had a view over the beautiful roofs of the old town.
10.0 / 10.0
Very comfortable, everything we needed was there. Staff very kind. Perfect temperature and location. Every detail was taken care of.
8.0 / 10.0
Friendly staff, lovely location in an idyllic square, old beautiful building which has been modernised, good breakfast
Overly soft bed, just the one pillow and incredibly poor wifi strength and speed
9.0 / 10.0
Nice hotel in the heart of the city with professional staff and delicious breakfast.
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8.0 / 10.0
decor and room view. Restaurant staff amazing
No coffee option in room just tea
6.0 / 10.0
The location and the breakfast
Too expensive for how is the hotel/rooms. Old rooms
10.0 / 10.0
very good breakfast, staff is very friendly, nice service.
hope I can be reminded the door must be locked by myself.
9.0 / 10.0
Very well designed, clean and comfortable room.
Lovely lounge, bar and restaurant with tasty food for dinner and great breakfast.
Walking distance from the lake for a nice evening or morning walk and not that far from the station
It was a bit cold in the room and it took me some time to figure out that aircon is not working well, so better to adjust radiator to higher temperature.
9.0 / 10.0
Great location. Big room as in the photo
It's a historical building but the interior is over- modernised
9.0 / 10.0
Rooms and Breakfast are great, a little rustic but with a modern touch. Location perfect to go for a walk after work
While you can't hear any noise from outside the building the rooms next to you are hearable, but not so much that its very disturbing
10.0 / 10.0
Location nd breakfast were excellent. The front desk, Andy and a woman whose name I don't know, were very helpful. I will recommend the hotel to future visitors to Zug. I have stayed at the park many times; prefer the Ochsen.
I would prefer higher bed with thicker mattress and a top sheet with light blanket rather than duvet---I know it would have been provided if I had mentioned it; forgot to.
10.0 / 10.0
We came with bicycles … it was great that we were allowed to park them inside (in a side building). This is a very ancient building - perfectly modernized while keeping the original structures in place. Wonderful breakfast, particularly the scrambled eggs. Very friendly staff.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at City-Hotel Ochsen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is City-Hotel Ochsen pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at City-Hotel Ochsen?
We found 27 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
