City-Hotel Ochsen

Top rated by guests
Lobby or reception
Photo of the whole room
Bed, Photo of the whole room, Seating area
Bathroom, Photo of the whole room
Bathroom
review stars
8.8Excellent
(306 Ratings)
"Everything but the parking"
Verified guest
Don't miss out! Price and availability may change
8.8 / 10.0
Excellent(306 Ratings)

Hotel in Zug

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this hotel

Built in 1543, this hotel in the center of Zug accommodated famous guests like Johann Wolfgang von Goethe, yet it offers modern amenities like free internet and air-conditioning.

Amenities at City-Hotel Ochsen

Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Zug


Available Rooms

$$$$
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Ratings and reviews

8.8 / 10.0
Excellent(306 Ratings)
100% verified reviews
4.0 / 10.0
Disappointing and overpriced
Location and lobby
This is my third and final stay at this hotel. The hotel building and main areas are charming, but I am disappointed with the basic level of the hotel. I have held several rooms and now went for a 1 person room after first time being stuck in the attic room where there is almost no space to stand upright. For 300 euro a night, I did not expect to step into a prison cell sized room, with only a bed, a desk and a chair and small bathroom, in a corner directly above the stairs with the feel of a staff rest room. The view out of the window was directly to another building with windows. The aircon showed an E4 error, so I had to open the window for cool air, but there was noise from traffic and people being loud in the alleyway outside. All three times I have stayed here I was at breakfast around 8.45 and the eggs and bacon were finished, I waited for 40 minutes and only the egg was refilled, the bacon was not. Besides that there are no healthy options to get some protein in. Sugary options are there. Also, from early in the morning a cleaning cart was stalled directly outside of my door in an already small passage way and remained there until I went to check out. All in all I would not rate any of this 4 stars and it does not justify the high price. This is the last time here for me, unfortunately because the check in staff is great and location is lovely.
9.0 / 10.0
Excellent stay! Very recommendable
Excellent stay, lovely staff, beautiful rooms
Breakfast was very good, could be improved with a toaster for bread
10.0 / 10.0
Best Hotel in Zug
Everything but the parking
Parking
7.0 / 10.0
Phenomenal place and service only brought down by a prior guest that left a tabacco smell.
Superb service at the front office.
Unfortunately, smell of tabacco in the room.
6.0 / 10.0
I might return but never in that room
Location, breakfast, shower
I was given 6th floor loft room, lifts only up to 4th floor, walk up the stairs for the top two floors. Very slanted ceiling, unable to get into bed from either side and bed very very low
10.0 / 10.0
Stylish hotel in the heart of the city
Location is amazing, everything is within walking distance, views are breath taking
10.0 / 10.0
A welcoming atmosphere by all staff
The welcome you get in City Hotel Ochsen is what would make you come back ! The little things they do great - requesting a little jug of milk when you arrive late is no problem will deliver to your room , to showing you the map of Zug. Both the man and lady on reception are brilliant and should be commended , same with the owner whom I met one of the nights . Better than any of the more expensive hotels in Zug which I’ve stayed at ! I will be back ! Rooms are well laid out , clean and cosy with beautiful modern bathroom - a pleasure .
8.0 / 10.0
Was there to see family so we weren’t in hotel much but the staff were great
Location and friendly employees
Rooms a bit antiquated

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at City-Hotel Ochsen. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is City-Hotel Ochsen pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at City-Hotel Ochsen?

We found 27 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.


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