Dunston Hall Hotel, Spa & Golf Resort





7.9Good
(4,012 Ratings)
"Great old building, comfy, great breakfast, good pool. Everything was very good"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
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Top-tier experienceA high end property in this area
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Located in 150 acres of wooded parkland, the Dunston Hall Hotel, Spa & Golf Resort hotel combines Elizabethan and Victorian styles.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(4,012 Ratings)
"Great old building, comfy, great breakfast, good pool. Everything was very good"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Very family friendly
Very nis
3.0 / 10.0
Grounds
Eclectic style of decoration.
Chaotic dinner and breakfast service
All food served at dinner appeared and tasted pre frozen.
Poor substandard quality of toiletries in room tea and coffee and biscuits for the price of the room.
Over priced poor quality
Not informed of renovation works prior to booking.
Staff were polite and friendly
7.0 / 10.0
Location
Cold pool and Spa
Being woken up on a Saturday morning at 8am by building work, drilling. Not ideal when you come for a relaxing weekend away.
10.0 / 10.0
Great old building, comfy, great breakfast, good pool. Everything was very good
Nothing really
6.0 / 10.0
Room was as expected, reception staff were pleasant and welcoming. Car park was spacious and rooms were well signposted, even if it was a bit of a hike from reception to the room.
It was my parents who stayed at the hotel. I'd booked them a weekend stay as a treat. I and they found that staff in the bar were obviously busy, but the result was slow service. After being asked to take a seat and someone will come to take their order, it took over 10 mins for someone to take the order and another 10mins for the drinks to arrive. On our second trip to the bar, again we were asked to take a seat and someone would come to take our order. Same situation again to the point where my dad went to the bar to ask if someone could take our order. I noted other families and couples were experiencing the same issue. Staff were apologetic. It's not that they were dawdling; it was either too much for them to keep track of, staff members didn't have a designated area to monitor or not enough staff on. Dented the experience.
6.0 / 10.0
Very good breakfast selection
I was put in a separate linked building, the water pipes were noisy and also no tea maker in the room. Took me a while to figure out how the shower worked!
My room was opposite the linked double-doors so it was noisy at times.
5.0 / 10.0
Very clean and comfortable
Room was cold and some parts were quite dated
10.0 / 10.0
Extremely good and welcomed my assisted dog with open arms
Very friendly
5.0 / 10.0
Breakfast had a good variety and was well presented.
Unfortunately spa was a massive let down for us. Jacuzzi was freezing, and pool was allot colder than expected. Rooms are okay but basic and we did have stained towels. Towel rails don’t work in bedroom so after a shower we did have to ask for extra towels unless you want to use wet towels the next day. No shampoo etc in bathroom, hand wash in shower to use as body wash? . No glasses for water. No fridge. We was here for a Birthday, but can’t say it was entirely worth the money. Also they take an £50 on arrival for any extras you may have, which then takes days to get back. Never had this before in any other hotel, even for ones we have paid £600 a night. Would we come back? I don’t think so no. Sprowston gives the same thing, half the price and the jacuzzi is HOT.
7.0 / 10.0
The staff were very friendly and happy to help. Very accommodating to those with young children.
Vegan breakfast options were somewhat limited (dairy/egg allergy). The pillows were not comfortable to sleep on at all.
9.0 / 10.0
Breakfast was a lovely buffet.
Staff were friendly and helpful.
Room was very cold and took a while to warm up.
No beakers in the bathroom for toothpaste, toothbrushes, razors etc.
10.0 / 10.0
Fantastic location the staff were amazing
Nothing to dislike love this place
10.0 / 10.0
relaxing with friendly & helpful staff
nothing
9.0 / 10.0
The Breakfast was good, with multiple choices
We weren't keen on the evening menu.
Reasons. A bit pricey for what you could have, and does not have many choices to choose from, like the breakfast menu.
6.0 / 10.0
There was nothing wrong with the food,but it was stone cold,ut had been left under a heat lamp too long the fried eggs were shrivelled up.we had a evening meal in the brasserie the same the food had been pre cooked and heated up but barely warm cold plates,wouldn't bother again.the building and grounds are stunning lovely atmosphere in the bunkers bar,good cocktails.the swimming pool was very cold,and the jacuzzi not warn either,but the sauna lovely,steam room wasn't working.Didnt use the gym but it looked impressive.
The changing rooms for swimming pool only had three changing rooms and very little room to communal change as that's where the lockers were as well.the rooms were fine but in need of a update,everything looked a little tired,there was a trim missing in our bathroom exposing the mold.
10.0 / 10.0
Great location, beautiful venue and lovely friendly staff. We stayed with our 2 dogs and they made it really easy. Would definitely stay again.
Nothing
10.0 / 10.0
Beautiful property. Rooms were spacious and comfortable
8.0 / 10.0
friendly, communicative staff
breakfast was very good. Quality of food for evening meal was a bit hit and miss.
9.0 / 10.0
Nice location and close to city centre , great views, friendly staff
As above
7.0 / 10.0
Room and breakfast great.
Good to be able to use the leisure facilities
All good
10.0 / 10.0
Lovely inviting place, lovely staff
Had an excellent evening meal, and breakfast had an excellent selection
For everyone
Nothing
8.0 / 10.0
Beautiful building, very relaxing and peaceful. Decorated tastefully for Christmas.
Hotel clean throughout. Lovely, spacious room with comfortable beds and fluffy robes. Great pool area, has potential to be excellent. Plenty of loungers.
The waiting staff are all so friendly and pleasant, made us feel so welcomed.
Not really anything to not like.
The pool and jacuzzi were freezing, think this is because of recent maintenance, so hard to avoid. It’s a shame that people are so loud in the pool area without thought to others.
Was disappointed that I paid for a room upgrade as it said Elemis products were included as part of the upgrade, however they weren’t in the room, which was a shame as this was a birthday treat for my mum who loves Elemis.
8.0 / 10.0
Friendly and comfortable stay.
Nothing
9.0 / 10.0
Everything was great, it was our 5/6th visit, so we knew what we would be getting.
Sadly the pool was shut for maintenance on one of our days so that was a pity as it's a big draw for us.
Pool being shut.
8.0 / 10.0
all ok
tv needs updating , shower too cold/ no power
8.0 / 10.0
The staff were all very pleasant and cheerful. The food was good and reasonabaly priced. The grounds around the hotel.
Our room was not properly prepared and for some reason the staff though we were a single guest. Better directions to find your room would be helpful. The rooms were all located all over the place.
10.0 / 10.0
Great value
N/a
10.0 / 10.0
The building, decor, grounds, food, spa facilities, very friendly and attentive staff and Norwich, was nearby, The room itself was excellent, very spacious and a lovely shower.
One of the pillows and towel wasn’t clean and they both had stains on.
We had to wait a long time for our evening meal and our first choice wasn’t available. We were advised to book in advance though and had planned to eat in Norwich.
8.0 / 10.0
The room was great, although the heating unit didn't appear to work & the light-up mirror didn't light up. Evening dinner was delicious and the waiting staff were exceptional. There was a good choice for breakfast, even for gluten-free products.
Breakfast was a bit disorganised as there was nobody on the front desk to take you to a table, which resulted in a long queue of people who didn't know whether to wait or seat themselves. We couldn't find any free table that didn't need clearing or resetting, so we cleared the table ourselves and then waited 10 minutes for some cutlery. There seemed to be a shortage of staff, which could have been the issue.
8.0 / 10.0
Location beautiful. Breakfast very nice apart from crispy bacon being soggy and not crispy. Lack of full length mrror in room and room lighting too low. Would have liked vanity mirror in bathroom for makeup.
See above.
8.0 / 10.0
Lovely hotel,nice facilities and surrounding grounds. Good breakfast.Polite, friendly staff
Hot tub needed to be a couple of degrees warmer.
Delicious dinner but maybe more than one stem of long stem broccoli and two small pieces of carrot!
9.0 / 10.0
We love staying here. The restaurant has really raised its game and the food was delicious. the staff are friendly and it’s nice that children can use the swimming pool.
N/A
10.0 / 10.0
Friendly, helpful staff. Swimming pool, steam room & jacuzzi were excellent. Good choice for restaurants & breakfast was great.
Nothing.
If I had to offer feedback - the furniture in the room was dated.
10.0 / 10.0
Beautiful location and wonderfully friendly staff both in the hotel and golf pro shop. A special thanks to the all the hardworking, super-friendly, restaurant waiters and waitresses. Breakfast was excellent.
Room was very cold on arrival because heating was off. Would have been nice to have had a warmer room awaiting when arriving late on a cold dark rainy autumn day.
8.0 / 10.0
A beautiful setting and incredible building. It was grand and impressive, yet comfortable and relaxed. The room was comfortable and had everything we needed. It was very peaceful and the quietest night sleep I’ve had anywhere. Having the pool, sauna and steam room included was lovely. The friendly staff are a credit to Dunston Hall and extremely welcoming and attentive.
The heating didn’t work in our room, which wouldn’t have been a problem, except the weather just turned and we arrived as it became a lot colder outside. So our room was cold on arrival. The bathroom could be updated. The changing rooms for the pool were freezing.
10.0 / 10.0
We had a lovely stay, staff so friendly and helpful, spa was amazing , had a fab massage with Hayley, lovely room all 10 out of 10.
There was nothing not to like!
9.0 / 10.0
Gorgeous location and comfortable spacious room
10.0 / 10.0
Friendly efficient staff
The lifts but it’s old building and can’t be helped
4.0 / 10.0
Lovely building
Ordered room service menu stated brown bloomer bread tortilla chips and betroot hummus. No bloomer no hummus or tortilla received and grated cheese for 8.50 one bite and left outside really poor for the price.
8.0 / 10.0
Clean,comfy bed,massage was soo relaxing.pool and sauna was a nice touch x
Getting lost!haha! No everything was fine.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Dunston Hall Hotel, Spa & Golf Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Dunston Hall Hotel, Spa & Golf Resort. Enjoy the water!
Is Dunston Hall Hotel, Spa & Golf Resort pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Dunston Hall Hotel, Spa & Golf Resort?
We found 31 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and pool.
