Resort in Cancun
4-Star Resort
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this resort
Comfortable Accommodations
Amenities at Krystal Cancun
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Laundry services
Sauna
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Amazing views and perfect location
Everything was ok
7 / 10Good·Aug 2026
I loved the staff the most! They were really excellent and kind. The activity people were AMAZING joseline, said, and I forgot the other name (he was a boy) they were great!
I didn’t like the room that much. The first room we got put in was okay but the thermostat didn’t work so we had to move rooms. The second room the window was broken and it smelled strongly of paint. The rooms kind of looked outdated but at least it was cool.
8 / 10Excellent·Jun 2026
Location
To old
5 / 10·Sep 2026
Location was great close to super markets, coco bongo & other activities. The beach was beautiful and nice pools and good security. The lady who does the entertainment & activities was super friendly and very nice. She brought games, aerobics, and activities to everyone.
The facility is not very clean we found two cockroaches during our stay. The pool area is very slippery I saw about 3 people fall and I personally almost fell about 5 times. If you choose the non inclusive option the treatment is very different. Lastly they try to sell you a timeshare for a “free breakfast”.
$$$$
7.8Good
(2,655 Ratings)
"Amazing views and perfect location"
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