Action Forest Hotel - Kletterwald - Lasertag - nähe Badeparadies

Surprisingly comfortable

Had to book a triple room for those that didn’t want to share a double

Convenient family room for sharing with friends. Decent breakfast

A little bit difficult using the automatic check-in and door opening

Set up for action-aiming families (we went on to do one of the augmented reality games next door), plenty of space, good location, good breakfast in a homely open area

Just a little bit run down in general, bit old-fashioned, e.g. the windows, door to balcony… could hear other kids jumping around upstairs, the codes to open the doors were a little cumbersome. As we stayed in the secondary building, there wasn’t an official place to store our luggage between check-out before our train left. The staff suggested somewhere which was fine but actually not secured.

The location was definitely a highlight—just a short walk to Badeparadies Schwarzwald and the town center, which has lots of charming little shops, cozy restaurants, and ice cream stands. It was a lovely area to explore on foot. The breakfast was okay—nothing fancy, but it had the essentials to start the day.

Unfortunately, the stay was quite disappointing. The hotel has no reception, and check-in is done via an automated machine at the entrance. When I entered my name, the machine showed “no booking found”. I had to try again using the Booking.com confirmation number, which finally worked. However, my friend, who had a separate booking, had a much worse experience. The machine didn’t recognize her name or booking number. We started trying to check her in at around 6:15 PM, and after at least five phone calls, she was finally able to enter the room at 7:30 PM. Even accessing the room required two or three additional calls—a very frustrating and time-consuming process. The room itself was basic: no fridge, no safe, and it was extremely hot—almost sauna-like—which made it very difficult to sleep. We stayed in mid-June, and the lack of air conditioning or proper ventilation was a major issue. I had to keep the windows open at night just to get some airflow, which wasn’t ideal. What was supposed to be a smooth and enjoyable stay turned into a stressful experience.