Forenom Serviced Apartments Helsinki Kruununhaka

The check-in process was smooth, the Wi-Fi worked well, and the location was good.

I booked an apartment but was only given a small studio instead. The mattress was uncomfortable, and the pillow was too small. The staff took a long time to respond to messages. There was not even any soap provided in the bathroom, which was disappointing.

Great central location, quiet, appartment equipped with everything that one needed. Great value for money. Would book again.

Location. Laundry facilities. Fridge and wifi

Needs a better mattress and fitted sheets

Nice location, spacious apartment, fully equipped kitchen

There was mold in the bathroom and they didn't have any other free apartments in this or nearby locations, so my options were to either book another place and hope that booking.com will process a refund for me or to just stay. I couldn't find anything that wasn't either too far or too expensive, so I chose to stay and was stressing out the whole time. They sent a cleaner who did his best to clean the mold, but he couldn't get all of it out. Also the hairdryer was broken and I could only get a replacement the next day, so I wasted several hours waiting for my hair to dry on its own.