Elements Resort Zell am See
Top rated by guests





8.9Excellent
(1,997 Ratings)
"Amazing staff"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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1.1 miles from Zell am See-Kaprun Golf Club in Zell am See, Elements Resort Zell am See offers accommodations with access to a sauna, spa facilities, and fitness room.
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(1,997 Ratings)
"Amazing staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great choice at breakfast
Pool was perfect for the children
Room size was great
We enjoyed having the social space the apartment gave us and the chance to put younger children to bed - bathroom per bedroom was excellent.
We had a kitchenette - but no items to allow us to clean up ourselves (washing up liquid, cloths etc.) but not tidied by house keeping...had to buy items to clean up.
Electrical smell decorative fire - needed switching off, not repaired during our stay.
Needed to ask for robes as only 2 in a 10 person apartment.
10.0 / 10.0
Amazing staff
Hard to say)
10.0 / 10.0
Very nice hotel
Nothing
10.0 / 10.0
Really cozy place with very attentive staff, great location, most comfortable beds and wonderful outdoor pool
1.0 / 10.0
I recently stayed at your resort for a total of 8 days, and I would like to share my feedback regarding my experience. Overall, I had a pleasant stay. The reception team was friendly and welcoming, and I truly appreciated the special honeymoon preparations that were arranged — it was a very thoughtful gesture. I would also like to commend your staff member David, who was exceptionally kind and professional throughout my stay.
That said, there were a few areas that could be improved. The room service could be more responsive, and it would be helpful if a staff member were available to assist guests with baggage delivery to their rooms.
Unfortunately, I had a negative experience at the restaurant. One of the staff members was aggressive and rude while taking my order, which made me feel uncomfortable. Additionally, during breakfast, a staff member named Peter was also rude and unfriendly. Initially, I thought this might have been an isolated incident, but after checking other guest reviews, I noticed that several people have reported similar experiences.
I sincerely hope that management will take this matter seriously and take appropriate action to improve the restaurant staff’s attitude and professionalism. While most aspects of my stay were enjoyable, this issue left a negative impression and has made me hesitant to book again in the future.
Thank you for taking the time to read my feedback. I hope you will address these concerns to ensure a better experience for future guests.
I recently stayed at your resort for a total of 8 days, and I would like to share my feedback regarding my experience. Overall, I had a pleasant stay. The reception team was friendly and welcoming, and I truly appreciated the special honeymoon preparations that were arranged — it was a very thoughtful gesture. I would also like to commend your staff member David, who was exceptionally kind and professional throughout my stay.
That said, there were a few areas that could be improved. The room service could be more responsive, and it would be helpful if a staff member were available to assist guests with baggage delivery to their rooms.
Unfortunately, I had a negative experience at the restaurant. One of the staff members was aggressive and rude while taking my order, which made me feel uncomfortable. Additionally, during breakfast, a staff member named Peter was also rude and unfriendly. Initially, I thought this might have been an isolated incident, but after checking other guest reviews, I noticed that several people have reported similar experiences.
I sincerely hope that management will take this matter seriously and take appropriate action to improve the restaurant staff’s attitude and professionalism. While most aspects of my stay were enjoyable, this issue left a negative impression and has made me hesitant to book again in the future.
Thank you for taking the time to read my feedback. I hope you will address these concerns to ensure a better experience for future guests.
10.0 / 10.0
Great room, staff really helpful. Underground secure parking available for extra cost. Enjoyed the food in the restaurant in the evening. A lot of hungry people in the breakfast room but staff kept replacing items. Convenient stop over for Grossenglockner pass.
Too far to walk into Zell centre and impossible to find car parking spaces.
9.0 / 10.0
We love the location and our well equipped suite. It was spacious and clean with a very comfortable bed.
8.0 / 10.0
We were quite satisfied with the comprehensive spread of buffet breakfast, many choices of hot & cold drink, and the lady staff on duty was very friendly & helpful.
The sensor to open the gate to basement car park is positioned at the upper end of the slope leading to the car park instead of near the gate. We arrived late 9pm on a rainy day. We missed the sensor and had a challenging time to reverse the car up the slope to activate the sensor of the gate. It is helpful to install a LED sign for the sensor or clear instructions be given to the hotel guest who need to park in the basement.
9.0 / 10.0
The location of the hotel was fantastic really close to local shops, bars etc. The pool was the perfect temperature for the time of year and service throughout our stay was fantastic whether it be reception, breakfast or bar services.
The temperature of our room was too hot during our stay, there were dials to control it but they didn't seem to make a difference to the temperature despite which setting we used unfortunately! We looked around and couldn't see any air conditioning facilities, maybe a fan in the room would have been a good solution for this.
3.0 / 10.0
So much uncomfortable soft mattress that my back and neck were hurting next 3 days. It was so bad that I moved the topper from bed to the floor and slept on the floor. Not what I expected and paid for. If you reed the reviews, there are many complains about the mattrass. I cannnot believe the management doesnt replace at least some and keeps destroing customer holiday. Staff was kind, trying to help, saying “we know about this problem but cannot do anything about it”, sounds like ignorance from the management to me. Breakfast was under avarage for 4 star hotel.
4.0 / 10.0
The room was spacious
The bed is the worst bed I have slept in at any hotel, ever. The breakfast was poor. The hotel is poorly located - a long meat from lake and old town - much better options closer t those. The vibe of the hotel was very down-market and over-run with children (not relaxing) - definitely not suitable for couples. Car parking facilities very poor.
9.0 / 10.0
The swiming pool!
The breakfast should be a little better.
10.0 / 10.0
everything was incredibly easy and practically organized
possibility for online check-in upon arrival and check-out
beautiful view
pool
sauna
incredibly delicious food
wonderful responsive staff
cleanliness
proximity to lifts
city shops
restaurants
Everything was perfect
9.0 / 10.0
Breakfast was good, Location is also not bad.
Notting.
8.0 / 10.0
Great location. Nice breakfast. Relaxing spa, convenient parking and helpful ski room. Very helpful and polite staff.
The bed had vey soft mattress, too soft, therefore difficult to sleep.
Krauter sauna was not on 3 out of 5 days. Even if there are sauna rules, there are not executed. Kids in sauna, phones…
9.0 / 10.0
size of an apartment, location,
quite average dinners, ski-room need more benches
3.0 / 10.0
Rooms were spacious and comfortable, well organised.
The food was great, and the waiters were also quite good
Staff attitude was aufull . Especially reception staff on any request was negative. It looked like they enjoyed it.
Very poor cleaning
10.0 / 10.0
Basically everything!
The location was convenient and close to the city. The apartment was clean and comfortable for a family. The staff were extremely nice, helpful and cooperative with all our requests and questions.
Nothing!
10.0 / 10.0
I can't describe how amazed we are with Elements. The resort hotel is brand new, has every ammenity you can imagine, ranging from free drinks in your room, Rituals soap, shampoo and such, robes and slippers for the sauna area and the most amazing breakfast you can imagine.
Nothing.
10.0 / 10.0
Very helpful stuff. beautiful hotel with every facility needed. Even washing machine
10.0 / 10.0
Everything,
The resort is clean, and the food is excellent.
Although we arrived after 8pm, the check-in process was so smooth
Nothing at all.
10.0 / 10.0
Excellent breakfast! Clean large room. Nice pool/spa area.
9.0 / 10.0
The staff at the breakfast were great. There was a specific cheese I liked and they took care to find me this cheese even though it was finished.
Great location and nice facilities:)
10.0 / 10.0
We got a suite upgrade which was nice
The breakfast needs more variety
6.0 / 10.0
The location was perfect. The view is amazing. Breakfast was excellent. Rooms are well equipped and clean. The swimming pool is warm
Some of the receptionist (Sz) need to know how to speak and treat their guests.
The bed mattress was so soft and not the best
10.0 / 10.0
New and modern hotel ,very clean ,spacious rooms , varried breakfast , great staff especially Manuella , wonderdul facilities .Very recommended with the summer card for the area.
Nothing
9.0 / 10.0
The facilities
The price
8.0 / 10.0
Excellent staff and service
it is fare from the lake
9.0 / 10.0
Everything
10.0 / 10.0
Everything was perfect, the rooms were amazing and perfect. The staff were so nice and helpful. Besides, you can have a ticket for the first ice mountain, bus, ship all of it for free. Near to the hotel there is a good Arabic restaurant and a small shop that have H& M and Meida Markt ..etc
..
7.0 / 10.0
Food (especially the breakfast) and some of the staff were really nice and took care of us. Everything was included in the price and quite clear. Bathroom was very nice, spacious and clean. The summer pass is all inclusive for transport and activities.
Beds were extremely soft, to the point of discomfort. We found chocolate wrappers in our room left over from previous guests. Rules for the spa were not enforced (children, guests with phones, shoes,...) and spa in general was flooded.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Elements Resort Zell am See. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Elements Resort Zell am See. Enjoy the water!
Is Elements Resort Zell am See pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Elements Resort Zell am See?
We found 24 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, free parking, pool, and non-smoking.
