Hotel Raffl

Cleanliness, friendly staff, variety of choices for breakfast

Pillows are way too soft

Good location away from town centre with free parking and free daily bus pass Nice outdoor space for a drink with lovely views

No tea coffee facilities in room

Rooms were clean and modern. Staff was nice and the breakfast was great. Private parking lot which helped us to put the motorbikes somewhere.

-

The staff was friendly and the property was clean. The food was also ok.

We booked a double (bed) room with balcony. At check in we received a twin bed room (not requested) which smelled intense like cigarette smoke. We asked to get a different room, they said there are no more double beds available. We said ok, but it smells so we need a different room. We got another room with balcony and after all a double bed, but it was really bad. The room wasn’t even listed in the photos of the hotel. The bed was so low, you had to bend down in order to sit down. Only one power socket near the bed and a tiny one person balcony above the delivery and staff entrance, for which we couldn’t open the door for fresh air, because of the noise and the smell of cigarette smoke. The bathroom was ok but not enough place to hang the towels.