Hotel Bansko SPA & Holidays - Free Parking





7.6Good
(4,792 Ratings)
"Location, room size, and hotel location. We like the breakfast and hotel facility the most."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
What makes the Bansko Spa & Holidays Hotel unique is one of the best spa centers in Bansko, the perfect way to unwind after a day on the slopes.
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
7.6Good
(4,792 Ratings)
"Location, room size, and hotel location. We like the breakfast and hotel facility the most."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
The breakfast was good, and it was not far from the town.
I had ongoing issues with the shower temperature. The water would suddenly become too hot or too cold, and it was difficult to adjust it properly.
5.0 / 10.0
when we go in room it was cold. central heating was not working and HVAC was not work in one of rooms. So I ask reception and they provide heater. to worm up both rooms take 24 hours and after that was OK. also water in swimming pool was cold during day
room temperature, also water in swimming pool was cold during day
1.0 / 10.0
Probably the breakfast is the only thing that was decent
Terrible mattress with the springs directly in your back, the whole place looked in decay , really filthy place , definitely not 4 star accommodation , staff poke faced and not very interested , would not go back in a hurry !
3.0 / 10.0
Good location , good food
The sauna was not working and nobody bothered to fix it . the staff was unprofessional refusing to sell water to their guests .
9.0 / 10.0
Location, room size, and hotel location. We like the breakfast and hotel facility the most.
It's not big deal, but our bathroom door was locking completely, so we needed stuff to open it (as I mentioned not big issue, but still can be uncomfortable)
7.0 / 10.0
Great views from room, could check in a little earlier. Good breakfast.
Furnishings and decor a bit dated.
8.0 / 10.0
Staff, breakfeast very good and also the dinner bufet. Well done
Not very clean. Can be improved
3.0 / 10.0
We liked the cleaning staff, they were very kind and even gave us new pillows
The pictures on the site didn't match the reality. They may have been taken 20 years ago when the hotel was new and clean. Now there were spider webs all around the hotel and balconies, dust on every surface and even cockroaches. We had paid for breakfast which was disappointing. There were only three things to choose from and even those didn''t taste good. The spa wasn't very clean either.
1.0 / 10.0
Can't think of anything that I liked
I booked a room with two single beds for me and my father. In the room we got was only one double bed. In description it says spa is included. But leaflet in the room said overwise. Only swimming pool and jacuzzi is included in the price. I booked the room and the breakfast for two nights, but at reception was told only one breakfast is included. In the room was kettle to make tea or coffee. But if you want to use it, you have to put it on the ground as electrical sockets is under the desk with tv on top. And the cherry on top was when we came back in the evening next day after all day hiking and the door wasn't locked. Someone came in and took the rubbish so I presume it was staff. Thank God nothing was taken.
9.0 / 10.0
Very clean, friendly staff, good food, big parking place.
Too far from the city center to go by foot.
7.0 / 10.0
Super dog friendly! (only 20 leva surcharge per day)
The hotel has everything you need for a relaxing vacation!
The rooms have AC (important for Summer stay).
The SPA center has all facilities we needed. (Steam bath was very good)
The breakfast was ok, but it gets crowded.
The restaurant was extremely hot (AC was off or not working ??)
The hotel is somewhat old and you can tell - the furniture, the bathrooms, the SPA center, everything will benefit from a renovation.
Breakfast starts late and the window is too short (2h starting at 8)
7.0 / 10.0
The breakfast and dinner were both amazing, fresh and delicious. The free sauna was a great bonus. Staff were also very helpful and friendly.
The room was not very comfortable: the bathroom door didn’t close properly, the mattresses were too hard for me, and the sheets were too small. Average cleanliness.
6.0 / 10.0
The haman massage i paid extra for
The facilities were either not working or in need of serious upgrade
7.0 / 10.0
The rooms were big, clean and tidy.
Excellent breakfast.
It is quite far from the centre.
6.0 / 10.0
Good food
Everything is not like pictures. Spa facilities very used and partially not working. Room is in urgent need of renovation as paint is falling off the walls.
7.0 / 10.0
The hotel was fine. The first evening the included dinner was poor and it was not a buffet table but just ordering 3 course meal and that took very long time. We were just 3 tables clients in the hotel. Maybe that was the reason to calling down of the dinner service.appart of that the receptionist was very helpful. The pool was very too hot to swim. Just to stay in.
The first dinner was very poor and they did not clean the room mid way. Also the corridor where we had to place the tray in the evening did not get taken until the next evening. I thought this was down to staff not really helpful
4.0 / 10.0
Loved the spa! But it was very dirty! There was mould everywhere and the room wasn’t cleaned at all. They never changed the towels and the bathroom was horrific! We went there just because of the spa, but we never knew it was that horrible!
How dirty it was!
2.0 / 10.0
Staff is kindly
SPAS TERRIBLE
SWIMMIMNG POOL TERRIBLE
BEDS ARE LIKE SLEEPING ON WOOD.
Very uncomfortable
3.0 / 10.0
The food was okay and the room was not dirty.
The room was missing bath robes, shower gel and slippers even though they should all be included. The ac and fridge were not working. The sink was stiff and one of the toilet flush buttons weren't working. The shower head was broken and water was spraying everywhere instead of just down. Some of the lights would also randomly stop working. One of the saunas was not working and the swimming pool has no lights. Our room was never cleaned even though it should be cleaned every day. Reception did not even check our ids and gave us the wrong room. It was meant to be with a balcony but we didnt get that. No drinks were included with food even though we paid for breakfast and dinner, we had to pay for all drinks separately. The food was not named so you didn't know what you were getting most of the time. One of the nights the hotel hosted a party and had incredibly loud music until 1 am and we could hear it all the way on the second floor even though the party was on the ground floor.
5.0 / 10.0
Breakfast was good but not flexible for early departure. Food buffet was very much the same each night, not a lot of variety
Facilities and rooms were old and tired, requiring update.
6.0 / 10.0
Food, free parking, warm rooms
dirty, steam room not working, unfriendly staff, no potable water in spa, bathtub curtain torn, can't adjust shower water temperature, peeling tiles, no towels, bathrobe if you're lucky, no toothpicks, broken electronic room lock, uncomfortable pillow, TV with analog antenna, landline phone without cable, curtains not washed since 2007, window does not open, elevator small
5.0 / 10.0
Breakfast was fine! Friendly staff!)However no deserts at all, only jams and chocolate paste. Which you could not apply to anything -did not even make sense to place them there anyway
Few things about breakfast which I already mentioned
Also no choice of bread. Only white toast
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Bansko SPA & Holidays - Free Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Bansko SPA & Holidays - Free Parking pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Bansko SPA & Holidays - Free Parking?
We found 4 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, and free shuttle available.
