Hotel Gasthof Felsenkeller

Location was excellent,walking distance to the downtown of Kufstein.

I really didn’t dislike anything

Very authentic hotel in a wonderful area, nice and calm location, but still in the city

The interior design and the warm hospitality

It was quiet and located on a hill.

Everything was good.

Host was really helpful. Great honesty bar, great breakfast. The room was clean and really traditional with a modern twist and a great large balcony.

Nothing.

The balcony with a nature view. A quiet location and not far away from the old city.

Nothing

The view from the balcony and the super quiet setting, although a bit on the side of town. Room and bathroom well-arranged and decent size.

Staff were generally helpful but not all speak English. Although the balcony opened up to an amazing forest view, the chairs and table, and everything around, was super dusty so we had to clean up ourselves in order to sit outside and enjoy.

Location was good, 10 minutes walk from city centre

Breakfast for 10 euros , for kid also 10 euros horrible, wlan horrible, host not very polite

We had informed in the reservation, that we will arrive late at 22-23 from the airport. We did not get any response on that so we assumed it was ok. When we arrived at hotel at 21.45, the door was locked. After ringing the bell several times, an angry, very drunk older man arrived and he was yelling at us the whole time. We were 4 middle aged ladies but we experienced it very scary and intimidating, there was nobody in sight except this crazy man in fury. He was blaming us for arriving in the middle of the night and forcing him to get to reception from his family time. He smelled horrible alcohol and was very unpredictable and clearly in fury, and anything we said, just provoked him even more. He almost did not let us in. He yelled many times how lucky we were that we he did not leave us outside. When I said that I wrote about our flight schedule in the reservation, he claimed that he had not received that information and that we have to talk to Booking.com. We were staying only for one night and continued early in the morning after breakfast. We had our skis packed in the same big ski bag as our clothes. He started to yell at us that we cannot take those bags to our rooms and that we will boom boom break the whole room. This almost made us laugh, it is not that often that we are labeled as crazy hotel room breakers...! He also forced us to pay breakfast in cash immediately because he did not trust that we would not just leave without paying in the morning. He was making funny faces and whirling his finger next to his head saying that in the morning we will be crazy and just leave. Next morning, when I took our bags to the car before going to breakfast, he ran after me demanding the hotel room key, not trusting that we would return it. The lady at breakfast was luckily nice and polite and the room itself was nice, although one lamp in bathroom was out of order.