Holiday Inn Express Norwich by IHG
Top rated by guests





8.2Excellent
(981 Ratings)
"Very clean and friendly staff"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Located in Norwich, 13 miles from Blickling Hall, Holiday Inn Express Norwich by IHG provides accommodations with a terrace, private parking, a restaurant and a bar.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(981 Ratings)
"Very clean and friendly staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great staff.
9.0 / 10.0
Staff were really friendly, accommodating. Nothing felt like too much for them.
Thank you
Nothing really. :)
4.0 / 10.0
The room was fairly spacious, although the bathroom was a little small. Staff seemed fairly helpful and polite. Hotel is a 2 minute walk from a large asda supermarket, which is convenient. Hotel is next door to a david lloyd facility, which is good if youre a member with them. Plenty of parking, £5 per night for parking isnt too bad, better than other hotels I have stayed at. Free wi-fi is useful.
The hotel REALLY needs a deep clean. The corridors between the lift/stairs and the room were visibly dirty and had a weird scent, similar story in the room too. The lift also seems like it badly needs maintenance, it was slow and janky, sounds like itll break down at any moment. The bed in the room was quite firm, this is more subjective to me and my partner but it made for not-brilliant levels of sleep. The window in the room wasnt openable whatsoever, so getting fresh air into the room was basically impossible. The breakfast included, whilst free, was disappointing. The scrambled egg was clearly not made with actual egg, the hash browns seemed poor, the sausages were quite soft and the bacon wasnt really cooked all that well.
7.0 / 10.0
Clean friendly staff
Paying £5 per night for parking and somebody scrapping my car
9.0 / 10.0
Bed was comfortable.staff friendly. Hotel clean.
No where to put things away, only able to hang things up .
7.0 / 10.0
Clean and tidy, great parking.
Room was a little cold and no A/C instructions.
6.0 / 10.0
Decent value for money. The staff were very friendly and always had a smile. The rooms were spacious and comfortable, with all the basic necessities. Asda is right opposite if you need anything.
One of the staff members was condescending. A guest before us adjusted the toaster machine to a low setting, and the staff allowed it. When we changed it back to toast our food, she spoke to us in a condescending manner, which we did not appreciate. Breakfast was acceptable for the price we paid. However, some items, such as the eggs, were dripping and soggy. The bathroom floor was mouldy, and the window had a crack in it. The location does not have a microwave, even in the common area, and the TV in the room is not a smart TV, so we could not connect our streaming services.
9.0 / 10.0
The room was quiet and very cleen as was the rest of the hotel. Breakfast was excellent and staff were polite and friendly
The surounding buildings were very run down and a bit of an eyesaw
4.0 / 10.0
The staff were friendly and helpful, available should you need them and happy to sort issues.
The whole hotel inside was spotlessly clean and smelled beautiful.
The room was cold and the air con/heater even set at 25°C did little to warm the room.
The connecting door to the neighbours room offered little soundproofing and although locked felt a little disconcerting to a lone female traveller.
10.0 / 10.0
Very clean and friendly staff
Nothing I didn’t like
10.0 / 10.0
The staff were very helpful and attentive. Room was very well equipped even there was an iron that I needed. The lights were very well placed and the room was at optimal temperature. We really enjoyed our stay.
Really I cannot complain. We could see the efforts made by all the staff to make customers happy. Thank you i
9.0 / 10.0
Location cleannesses plus really cooperative staff
Nothing
9.0 / 10.0
I had read before our stay that the staff were wonderful and to be honest they really were. They offered a top class service consistently. Breakfast was wonderful too and the fact it was included even better. Thank you for a wonderful stay
7.0 / 10.0
Clean and easy to get to/park. Breakfast was good.
Sofa bed not big enough for the kids (11 and 13), and only a single sized duvet on it.
7.0 / 10.0
cleanliness of room, staff were fine and bed was good
breakfast
2.0 / 10.0
The holiday inn itself was good. Location was good.
The heating didn’t work correctly. The staff provided a portable heater to which we still couldn’t feel the heat. I had to request more blankets to keep me and my partner warm.
8.0 / 10.0
Clean and tidy hotel
Nothing, it met my expectations.
7.0 / 10.0
The staff were lovely
A welcoming entrance
We liked the breakfast area
I particularly liked the thick yogurt and fresh fruit
Personally the bed was too hard for me. But we had a sofa bed in the room which wás more comfortable, so I asked for an ex duvet and sheet and slept on that instead. Husband was happy with the firm mattress. Sofa bed mattress was somewhat grubby.
There were no croissants on Christmas day!
8.0 / 10.0
Excellent breakfast
7.0 / 10.0
Room ok , breakfast not bad , staff good,
Toilet seat loose ,toilet to low for a six foot person , flashing light bulb in room not good for epilepsy, the fact I had to pay for car parking ,
9.0 / 10.0
room was comfortable and very clean
breakfast could was a little under parr. no gluten-free bread. The scrambled egg was not made with fresh eggs and tasted like egg. liquid egg. Hash browns were undercooked and soggy
10.0 / 10.0
Easy to find and large car park for hotel. Clean and modern with good breakfast buffet included in the price.
Having to pay extra to use car park. Only £5
9.0 / 10.0
Very convenient location on ring road. Good breakfast. Clean room - room was serviced every day
Weather was awful!
9.0 / 10.0
Clean and comfortable
10.0 / 10.0
First time staying in a hotel, was very comfortable staff were lovely and the breakfast was really good.
9.0 / 10.0
Good room, large comfortable bed. Reakfast quite good
All ok. Room not cleaned properly on one day
9.0 / 10.0
Very good breakfast. Plenty of options. Location is not far away from the city centre and with car park.
10.0 / 10.0
It was in an excellent location, near to the venue where I was playing in a table tennis tournament and next to David Lloyd’s
There could have been more shelving for clothes
8.0 / 10.0
The room met with our requirements The bed was comfortable and spacious. The shower was good and generous supplies of soap and shampoo. We did find that the toilet was a little to low for as we are in our mid 60s.
There was a good selection for breakfast to choose from.
N/A
10.0 / 10.0
Our staying was the best. The stuff were really friendly and accommodating to all of our needs. Making sure everything is fine. Our stay here was just amazing. Usually, I can always find some dislikes, but it was really so comfortable and pleasant from a very start. I could live there. Extremely clean. Which is the biggest plus ever. We came as the family of 4, 2 young kids, toddler and a baby. Extending sofa was a size of a double bed and arranging cot was easy to require. Beds that we were sleeping in very comfortable and resting. They gave us a good sleep. With enough pillows for a pillowe person, like myself. Outside was quite cold, but the inside we could be in a very light clothes and at no point was cold or freezing, like in some hotels. I enjoyed my staying very much. I want to give them the best review, they really deserved it. Parking was right in front of the hotel, at good location, having ASDA nearby was convenient as well. We were there for the breakfast and the food was fresh and tasty. Thank you.
7.0 / 10.0
Our stay at the holiday inn was very good. Excellent position we were able to get a bus just outside the car park into Norwich city centre. There were a couple of pubs in walking distance and a very good Indian restaurant. The breakfast was also very good, and a good choice.
We found the mattress very hard, it gave us back ache and was very uncomfortable. We would've preferred to have eaten at the hotel rather than having to go elsewhere.
9.0 / 10.0
Request items to be refilled.
Mattress some are worn out
6.0 / 10.0
Breakfast is awful. The sausages and bacon, weren't cooked enough. Everything is substandard. In future we'll stay at this hotel for convenience, but we'll go and get breakfast nextdoor at Asda.
The breakfast
6.0 / 10.0
The room
Bed was uncomfortable
10.0 / 10.0
How quiet the room was with no TV on, was lovely and peaceful enjoyable rest time. The soft fluffy towels and powerful hairdryer. Reception also were able to provide me with a comb because I forgot mine lol.
No conditioner in the shower only shampoo.
8.0 / 10.0
Clean, comfortable, helpful staff. Parking available.
3.0 / 10.0
Cooked breakfast was poor, bad bacon, poor scrambled eggs, hash brown was greasy , location was not anywhere near Norwich city centre
Same as last answer
9.0 / 10.0
Stayex one night with work and the room was comfortable and clean with a small work table.
Continental breakfast was nice and the staff very pleasant
There were no vegetarian options for the cooked breakfast and charging £7.50 for a pint is ridiculous. No wonder the hospitality is on it's knees.
10.0 / 10.0
We enjoyed our stay
As above
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Norwich by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Norwich by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Norwich by IHG?
We found 24 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
